Your Digital Advantage

At Praxent we believe there is a well of untapped potential in every organization. Our mission is to work with you to realize and achieve it with the latest web and mobile technologies and best engineering practices available.

We have a proven record of creating game-changing value for clients, including Flex, Cost Plus World Market, Sysco Foods, The University of Texas at Austin, Photomadic, and Brief Media.

 

PARTNER WITH PRAXENT TO UNLOCK PROFITABLE GROWTH

  • Work with a team of consultants that understand your vision, challenge and elevate your thinking, and amplify your impact.
  • Gain the powerful ability to make the services you offer more profitable and improve your clients' experience.
  • Enjoy peace of mind, knowing you'll see a return on investment.

 

​WE CREATE SIGNIFICANT AND GAME-CHANGING VALUE THROUGH:

  • Revenue increase per employee
  • Profitable, efficient scale
  • Ongoing time savings
  • Ongoing cost savings
  • Brand equity growth
 
Undisclosed
 
$150 - $199 / hr
 
10 - 49
 Founded
2000
Show all +
Austin, TX
Headquarters
  • Praxent
    1701 Directors Blvd, Suite 780
    Austin, TX 78744
    United States
    512-553-6830

Portfolio

Key clients: 

First Crush Tastings - Our custom sales portal powered 400% growth

The City of Houston - Houston saved $20M with our custom portal

Drupal Site Migration & Redesign for Banker's Toolbox

Our website solution reduced overhead and increased pipeline

Banker’s Toolbox needed their website to reposition them as a cool, youthful, and friendly tech company. Our redesign kept the user experience fresh while maximizing the readability of each page. And most importantly, the new site was designed to more effectively convert visitors into prospects for the firm to follow up with by phone and e-mail, and transformed the website from a passive brochure to a valuable source of new business. Read more.

Athlete Certification App for TYFA

A faster, safer way to the playing field for 18,000 athletes

TYFA needed a web-based application that was scalable – capable of processing up to 4,000 participants at a time. Second, it needed to work anywhere, in a gym or on the field, and run efficiently on any computer or mobile device. Third, there was little time for training, so the user experience had to be intuitive.

We created a scalable web architecture so that volunteers could check birth certificates, complete profiles, take photos, and print photo ID cards reliably and efficiently. The system also sends guardians a waiver, which they sign electronically. The process for certifying players has never been so smooth. Read more.

NORCAL Mutual Broker Portal

Our custom portal cured NORCAL's customer service request overload

We developed a mobile responsive web-portal to enable insurance brokers to perform customer service for their accounts, reducing the call volume on NORCAL’s over-taxed billing department. Read more.

Unified Photo Booth Solution for Photomadic

Our solution helped Photomadic evolve into a software company with recurring revenue 

We developed a custom photo booth solution and new Wave app that solved Photomadic's connectivity and customization woes. Our solution did much more, providing Photomadic with an opportunity to move from being a product company with one-off sales to now thriving as a software company with recurring revenue. Read more.

First Crush Tastings Sales Portal Powers 400% Growth

We helped First Crush Tastings move from just another industry player to a proven game changer

We created an automated job scheduling and data collection app that powered 400% growth for this point of purchasing marketing company. The results were so dramatic that marketing the technology that makes it possible is now a major new focus of their business.Read more.

School Fitness Education App for IHT

Custom app became the linchpin of Interactive Health Technologies

Deployed in school districts in over 30 states, IHT has revolutionized K-12 Physical Education with its suite of game changing software that enables students, teachers and parents to actually measure class time activity and effectiveness. Read more.

Automated Web-Based Financial Reporting

SimpleNumbers is a web-based financial reporting and decision making tool for entrepreneurs to gain critical insight into the health and performance of their business. The app synchronizes with customers’ QuickBooks software and automatically updates. Read more.

Trusted Vet Handbook Goes Mobile

Our updated, mobile application of the handbook used by 94% of veterinarians transformed how small animal and rural practitioners access drug data.

Created for busy veterinarians and pharmacists, Plumb’s Veterinary Drugs is the new digital resource for accessing up-to-date veterinary drug information. Read more.

Salesforce Enablement App for NRG

We built NRG SunLease a cloud-based portal for generating estimates and processing financing applications. It made creating customized solar installation bids incredibly quick and easy for sales reps. The instant results offered homeowners easy-to-understand financing options in an aesthetically professional package. Read more.

Green Business Certification Site for GBB

We created a site that provided small businesses with a certification process to be recognized for eco-friendly business practices.

The advanced information architecture leads prospects along a self-guided discovery path that drives high conversion rates. A searchable directory helps eco-conscious customers find GBB members to do business with, and an e-commerce engine automates new member on-boarding and renewals. Read more.

Drupal Rescue For Corepoint Health

We successfully upgraded Corepoint Health's site from Drupal 6 to Drupal 7, built in an eCommerce registration tool, improved the content management interface, created a landing page solution, improved their site's multi-content type search, and increased social sharing and video capabilities. Read more.

City of Houston Online Portal

$20 million savings in its first year

Well within the Mayor's deadline, we delivered an online purchasing information portal the city calls its E-Catalog. This powerful tool helped the city dramatically increase government accountability and citizen participation—while saving taxpayers millions. Read more.

Reviews

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Platform Redevelopment for Health & Wellness Startup

"They instill this level of passion that I've never seen with any other development company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2017 - Ongoing
Project summary: 

Praxent audited an existing platform before concluding it required a complete overhaul. The project team remains focused on the new system and expects to achieve major milestones in the coming months.

The Reviewer
 
11-50 Employees
 
Austin, Texas
VP, Business
 
Verified
The Review
Feedback summary: 

The project has taken a life of its own thanks to Praxent and their contributions. Assigned resources bring superior expertise and steadfast dedication to client success. 

BACKGROUND

Introduce your business and what you do there.

We have a health and wellness platform providing useful health information to consumers. It’s a data-driven solution. I'm the co-founder and VP of business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Praxent?

We engaged them to build some of our backend and frontend software.

SOLUTION

What was the scope of their involvement?

We just delivered the requirements, and they assembled the team themselves. I wasn’t actually involved in that initial meeting, but we just told them what we wanted to do and they knew who to put on that project. The important thing when you’re hiring these types of companies is you need to be specific with your requirements. From that, they’ll know who their best guys are and put them on it.

We had a working demo platform, but we ended up using what Praxent came up with. We showed them what we were doing. They tore it up and said, “We don’t need to use any of your original code. We can do this whole thing ourselves and come up with a much better approach.”

The platform had a whole new set of features. They looked at what our demo version was doing in terms of functionality and user experience. They included some of the features in our demo, but they built that code from scratch to deliver the identical features that we wanted just using better code, technology, and software. They delivered a whole set of features that we wanted that we hadn’t been able to get before with the other developers that we had hired. None of our original code has been used to date.

There are three main software developers, a project manager who’s not writing code but driving this through to completion, a user design/user interface expert who codes the user experience, and then there are two other developers who are doing most of the coding in terms of functionality of the actual technology. There are four people (software developers and project manager) that are doing most of the work, and then there are a few other people that will pop into meetings here and there to discuss an issue. It’s been the same team the whole time.

How did you come to work with Praxent?

I think we found them on a Google search, but I actually don’t know. I’ll have to ask the founder because he's the one who found them. We are based in Austin, and their headquarters are in Austin, so I wouldn’t be surprised if we found them just by searching local software development agencies, where they would certainly be at the top.

We implemented a very sophisticated approach to sourcing developers. We retained a better end software developer just to help us assemble the team because what we’re doing is really complex. We had a guy that we hired to help us source experts in very specific coding and software development, so we had assembled this whole team in that way. In doing that, they still couldn’t come up with what we wanted. But once we started working with Praxent, they were able to do it. In addition to their skill as developers, their CEO really cares about their brand, what they stand for, and how they communicate to the world who they are.

What is the status of this engagement?

We have been working with them for about two months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We define success with them in terms of whether or not they program, develop, and engineer this software according to the specs. We had a very specific functionality that we look for. So if they deliver that functionality, that’s a huge success. We’re now at the point where we’re testing the software over thousands of use cases. If the software works on a huge data set, that’s success for us. They’ve been able to deliver all the time. We were shocked because they are building it from scratch. We gave them enough so that they understood the concept and the idea, but they ended up taking it in a whole new direction. They’re really sophisticated in what they do.

There aren’t any bugs that aren’t detected by them. Last week, we spent the whole day testing the software over many use cases. We were in a room in Austin working with their developers. Everyone on the team is connected—if not in person in the room, then connected by video feed. We were testing the software and data was being put to the server. As the data was coming in, they were fixing problems right there on the spot. It was pretty incredible.

For software development, you’re going to release an update, and there might be something wrong with it. When we released the first version, all of us on the team would test it and take screenshots of the error message we got, and then they would fix it. When we notice errors, we just tell them about it, and they fix it.

How did Praxent perform from a project management standpoint?

They have their own project management tool that they use that broke this entire project down to the very small actual steps. Each step is put into a column. For example, if we’re starting a project today with twelve steps, all twelve steps are put in the first column. They have a system where step one might be set up a database, so the first step in that process is something like identify the appropriate database structure. Once that step is done, it’s moved into the next column. Each step moves across a column based on how far along it is to be completed. Every morning, we can see each step and where it’s at in terms of completion. With every step, they identify red flags or anything that they need from us. If there’s a red flag with something, it's an issue that they’re currently working on, so they share that with us. We know with every step how far along it is to be completed, what red flags exist if any, what they’re doing to resolve those red flags, and if it’s information they need from us, we know we have to provide that.

They have a very clear process where they manage every step of the project and we get those updates every morning in our 10-minute stand-up meetings. Every week, we have a weekly one-hour progress update where we review the accomplishments from the week before and what the objectives are for the week ahead. The agenda is all dictated by them based on the requirements that we give them. We’ll comment that this isn’t a priority anymore, so we can move that to a later technical spike. Everything is broken down into technical spikes. It’s a really meticulous process.

What did you find most impressive about Praxent?

If they take your project, they’re really good at not only owning the project, but they get so passionate about what they do and solving problems. Their entire mission is to fix the problem that you’re having or deliver the piece of technology that you’re asking them to deliver. They even make suggestions when appropriate if they think we’re way off base on something. They instill this level of passion that I've never seen with any other development company, and I've worked with a lot of them. Everybody on our team has been working for some Silicon Valley startups for a long time. Their whole modus operandi is we want to help you disrupt your industry, we want to help you be the industry leader, and they bring that level of passion to your project. We get up every morning and feel like they’re a part of our team.

Are there any areas Praxent could improve?

That’s tough. I don’t have a lot to comment on that. So far, we’re right on track on what we’re trying to accomplish.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’re up against some tough deadlines as well in our company, so we’re serious about our objectives. We’ve been through multiple agencies that we’ve ended up firing because they just couldn’t deliver. That says a lot.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-commerce Development for Alternative Medicine Firm

"Needs change constantly, and [they've] consistently been willing to change course at the drop of a hat."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

Praxent first upgraded an existing payment processing system. The assigned dev team then redesigned a corresponding e-commerce site in support of a corporate rebranding effort.

The Reviewer
 
11-50 Employees
 
Broomfield, Colorado
CFO, Hemp Supplier
 
Verified
The Review
Feedback summary: 

The project team improved the average loading speed of various webpages by six times, immediately demonstrating their technical chops. Adaptability and uncompromising responsiveness are also key highlights.

BACKGROUND

Introduce your business and what you do there.

We’re a creator and seller of hemp extract. We take industrial hemp plants and extract them for various constituents that end up being very health promoting. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Praxent?

We’re a relatively young e-commerce company, and when we first started out, we did all our own website development. It was really basic. We originally started working with another company, but by the end of their year-long contract, we were really dissatisfied with their work. They were always late, always over-charging us, and they weren’t responsive. So we started looking for another company to help us develop our payment platform and redesign our website.

SOLUTION

What was the scope of their involvement?

Praxent does everything for us in terms of the technical aspects of our website. One of the key challenges in our industry is payment processing; a lot of the systems out there don’t work for us, and we need a lot of custom code. Our original project had to do with our payment gateway solution and automating credit card information for a lesser-known processor, but we’ve been so happy with them that we brought them on board for our entire website redesign. At peak capacity, we had three or four Praxent people working with us, but for the most part, we have two people on staff. We have one primary contact, our team lead. We’re not always in communication, but he’s always accessible when we need him to be.

How did you come to work with Praxent?

We started working with Praxent around October 2016. We just put out a request for bids. One of the main reasons we went with Praxent, as opposed to some of their competitors, was that they were upfront about their payment process. Given the custom nature of our project, we just thought it made sense that they were charging hourly and that they were tracking hours on JIRA so that we could keep tabs on they were specifically working on and make sure it was what we wanted. We’re still tinkering with the old website even as we work on our complete rebranding and website design, and the best part is they can take the code from the old one and apply it to the new one, so it’s not wasted work.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

When we first started working with Praxent, they ran an audit on our website for performance at different internet bandwidths. After several performance updates, they ran another round of analytics, and the difference was astonishing. We went from a load time of 28 seconds in 3G for our mobile platform to a little over two seconds. They used a process of minification, uglify and concatenation, resulting in a performance increase that averaged six times the speed prior to them coming on board.

How did Praxent perform from a project management standpoint?

Praxent used JIRA to ensure accountability and transparency, and since we had never used JIRA before, they even taught us how to use it.

What did you find most impressive about Praxent?

The most impressive part about Praxent is their accessibility. This past Christmas, we had an issue with one of our shipping websites. Our whole operation was brought to a halt during our busiest time because this one functionality wasn’t working. I was out of town and the owner doesn’t usually work with Praxent directly, but he sent them an email and one of the team members, Rico, was able to respond within the hour, even though it was off-hours during the holiday. They also hold meetings with us however often we need them. We have one weekly meeting that we call our backlog grooming meeting, where we go through all the tickets we’ve created with them and they touch base on where they’re at. Business needs change constantly, and Praxent has consistently been willing to change course at the drop of a hat when we need to modify some aspect of the project.

Are there any areas Praxent could improve?

For me, they’re really setting the bar for what other companies should be doing. They’re the best company we’ve ever worked with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We've never once had them over promise and under deliver; if anything, it’s been the opposite.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Unless we want to keep them to ourselves, in which case it’s a one.

Platform Development for City of Houston

"Their CEO was hungry for the business, so he delivered as promised."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2005 - 2006
Project summary: 

Praxent was hired by an authorized city contractor. They developed an online purchasing catalog in an effort to increase transparency around municipal spending and reduce contract prices through competition.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Adi Dajani
Former IR Manager, Strategic Purchasing Division, City of Houston
 
Verified
The Review
Feedback summary: 

The solution was delivered within the aggressive 6-month deployment timeline, despite the complexity of the project. Houston is now widely considered the national leader when it comes to municipal transparency, thanks to this platform, which saved the city $20M in its first year. 

BACKGROUND

Introduce your business and what you do there.

My background is in IT, and I have worked as a government employee for 24 years. I worked within the purchasing department for the city of Houston. I was the information resource manager of the organization and was in charge of the strategic purchasing division - IT section. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Praxent?

When I started my job, paperwork was being done by hand. They were using typewriters for tabulations, letters and so on, on behalf of the city and the mayor's office. I was able to change that, implementing a full-blown network with desktops, laptops, and Wi-Fi. In late 1999, we had the first web presence for the city of Houston.

From that point, we started posting bids and accepting online payments. Our mayor was highly impressed with the results and demanded that we take it one step further and become transparent. He felt that we didn't have enough competing bids in order to drive prices down, so he asked my team to come up with a program that would reveal our contract processes and usage to the public.

We had been given 6 months to do the project and thought that it would be beyond our reach. It required integrations with our existing SAP environment, where all our financial and procurement data was stored. We needed to bring this to the web and come up with an interface or application program that could make the data look like a catalog. That was when Praxent came on board; they were responsible for building that solution. 

SOLUTION

What was the scope of their involvement?

Praxent developed a phenomenal program for our group, which we call an online purchasing catalog. It featured the simplest and most user-friendly interface we've ever had. The platform has a SQL Server backend, which reads directly from our financial SAP. The interface works in real-time. Every time we issue a purchase order, the financial system reduces the amount of the purchase and it automatically reflects this in the catalog. If we were to budget 20 million dollars for janitorial or office supplies, not knowing how much we'd have to spend 6 months down the line, we could go to the catalog. It showed what the original contract was, the budgeted amount, what we had already spent, and how much we could still spend. All of this information was visible to the public. We could also drill inside the platform and see what, for how much, and from whom we made specific purchases.

The development would be done off-site but Praxent also spent time on-site, determining what would be required for a connection with our system. The programming was done using ASP.NET, JavaScript, and Ajax. Google Search Appliance was integrated for deep searches. Our IT department didn't know how to make this integration, so Praxent was brought on site for the installation. They physically performed a lot of work on-site and off-site. Our on-site team from Praxent consisted of 3 people, and we were also in touch with 3 team members remotely. Praxent assigned a dedicated graphic designer to our project, as well as a project manager, a .NET developer, and a database administrator.

How did you come to work with Praxent?

We met with Praxent's CEO, who made a presentation for our mayor's office and the people from the procurement and finance departments. Their presentation showed us how the task would be accomplished. We met with 2 other companies besides Praxent, but they stood out through that presentation. We felt confident that Praxent could achieve the task within 6 months.

How much have you invested with Praxent?

The budget was substantial. The final bill was well into the six figures for our e-catalog.

What is the status of this engagement?

We started working with Praxent around 2005 to 2006, and the electronic catalog project had a 6-month duration. The platform was implemented and installed. It's very stable, so we hardly ever had to call Praxent. I'm sure that their company will be the first one we'll call in the future for any additions. We gave an additional contract to Praxent later for other automation tasks.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

When the vendors found out that they'd become visible to the public, many of them threatened to sue us, the government, because they felt that those were private. Since they were behind the scenes deals, vendors thought the special pricing shouldn't have been seen by the public. This went to our legal department, which made the decision that those were public records, which is true for any document entering the government. We didn't go to court, but some of the vendors dropped the city. The majority did stay with us.

In fact, our e-catalog served as a tool for bringing in many more vendors wanting to beat the current prices that we had. In just the first year, that e-catalog saved the city 20 million dollars. We are continuously getting lower and lower prices because our deals are visible to the public. Anyone can look at any product and determine if they can beat the price. After the automation, the city was able to save more than 40 million dollars, if we factor in the manual labor that was no longer required. Before, we had to account for the various people involved in getting offers. We had to move them to IT, assign a programmer for the task, and get back to the mayor's office for approval, as well as the media relations involved. The interface created Praxent, with all of its integrations, has saved the city a significant amount of money annually. We won an award from the federal agency in Washington for the successful implementation of a transparent system. Other cities have followed suit.

How did Praxent perform from a project management standpoint?

I appreciated the fact that we never had to wait on Praxent's team. There was always a backup person available who knew what the project was about. We never had to give long explanations and we got assistance on the spot.

What did you find most impressive about Praxent?

We've had bad experiences with other contractors in the past, having to leave them messages and waiting to be called back. There were usually waiting times of a few days before a deal was resolved, but Praxent's response time was instant. Their CEO was hungry for the business, so he delivered as promised. We will always refer business to Praxent for this reason.

Are there any areas Praxent could improve?

My only suggestion for Praxent would be that they open an office in Houston if they are to do additional business here. Our city has come up with an ordinance by which businesses which reside within its limits are given priority. If I wanted to contract Praxent, I may have a hard time doing it. The problem with this ordinance, which I've been fighting, is that it awarded business to local companies that could have prices up to 3% higher. It was meant to encourage local companies to participate in government jobs, but the local vendors have been taking advantage of this. They’ve pumped up their prices by up to 3% because they know that they can stick within that range and still be chosen. This works against our interests and against those of Praxent.

5.0
Overall Score It was a pleasant experience, and Praxent has made our lives easy. Our success was made possible by Praxent's involvement and expertise.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The other companies we interviewed were offering half of what Praxent has done for double the price.
  • 5.0 Quality
    Service & deliverables
    We won an award for transparency, the mayor was happy, and we were the first city in the whole nation to implement such a catalog.
  • 5.0 NPS
    Willing to refer
    I would recommend Praxent without hesitation. We have referred every company that inquired about our catalog to Praxent.

Web & Mobile Dev for Food & Beverage Company

"[They're] very easy to work and communicate with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2011 - Ongoing
Project summary: 

Praxent developed an internal business management platform, then designed/implemented its custom reporting dashboard. Their involvement remains ongoing.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Daniel Hernandez
CEO, Palaterra & First Crush Tastings, Inc.
 
Verified
The Review
Feedback summary: 

Their willingness and ability to take an idea and proactively improve upon it is a key differentiator. Another key strength is their streamlined project management approach. 

BACKGROUND

Introduce your business and what you do there.

First Crush Tastings, Inc. is an in-store tasting company operating in Texas. We provide marketing services specific to spirits. We also operate a platform-based business for the same industry, called Palatera, connecting suppliers of beers, wines, and spirits and tasting agencies like ours. The aim is to provide better insights into the tasting process, track performance, and better analyze the data. Businesses can thus spend smarter and increase their ROI [return on investment].

I am the chief executive officer and owner of both companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Praxent?

Our company was in a growth mode and had reached a maximum output possible from just using Excel sheets and other tracking forms. We needed a platform that could help us communicate with the teams and manage the incoming jobs.

SOLUTION

What was the scope of their involvement?

Praxent was initially hired in order to build an internal platform that would help us manage the level of business coming in. A reporting function was eventually added, too. 

The platform has allowed our company to grow threefold in size, and we were able to handle the additional volume seamlessly.

The size of our team will depend on our budget for a particular month. At a minimum, we will work with 2–3 developers but have used up to 5 people from Praxent. We interact with them directly, on a weekly basis, talking about and demoing what was built the week prior, as well as planning for the upcoming week.

How did you come to work with Praxent?

We interviewed several local companies, but Praxent was the only group which was engaged from the beginning. They came in and took the time to learn why we were needing what we needed, how our business operated, what our pain points were, what was causing them, and how the software could solve that. The level of questions and involvement from Praxent was one of the main reasons for choosing them.

How much have you invested with Praxent?

The total cost of Praxent's services has been close to $1,000,000. We have a time-and-materials engagement.

What is the status of this engagement?

We have been working with Praxent for 6 years, and have an ongoing development process.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We've built a best-in-class platform. Suppliers can generate reports from tastings and gain insights into the results. I've regularly been told that we have the best reporting system on the market.

One of our brand managers launched a product nationally, starting in Austin. Through our reporting, they were able to gain insights on how to market the brand nationally: if it needed any tweaking, or could be launched as-is.

How did Praxent perform from a project management standpoint?

Especially after working with someone for 6 years, it's rare to say that we've been on budget and on time every time, hitting our goals at every stage of the development. Praxent has provided a tracker that helps me visualize the team's performance, what stage we're in, and what our budget is. I can see our budget broken down for an 8-week period. 

What did you find most impressive about Praxent?

Praxent is very easy to work and communicate with. Whenever I've presented my ideas around what the next stage of development should be, Praxent was keen in providing further insight, taking my vision to the next level. If Praxent's team sees an opportunity to expand on my vision, they'll communicate it. On most cases, we move forward with the recommendations.

Are there any areas Praxent could improve?

There's nothing that Praxent could do better, from my experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Some prospects of Praxent have called me, asking about our projects.

Custom Drupal Development for Youth Sports Nonprofit

"With Praxent, I always knew what would be done for the next 2 weeks."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2012 - Ongoing
Project summary: 

Praxent developed a registration portal for a youth sporting league, completely replacing their manual process with an automated one. The engagement now involves feature development/updates.

The Reviewer
 
11-50 Employees
 
San Antonio, Texas
Chris Coleman
Executive Vice President, Texas Youth Football Association
 
Verified
The Review
Feedback summary: 

The project won the sporting league national recognition for its thoughtful use of technology to both streamline youth registrations and reduce overhead by more than $200,000 since launch.

BACKGROUND

Introduce your business and what you do there.

We're a non-profit 501(c)(3) youth football and cheerleading league. By the number of participating organizations and members, we are the largest independent group in the state of Texas and one of the largest in the country. The league was founded 23 years ago and our headquarters are in San Antonio. We are self-governed, operating on a volunteer basis.

I am the executive vice president of the organization and I'm in charge of IT. I exclusively manage our partnership with Praxent.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Praxent?

We certify kids for gameplay and cheerleading, looking at their birth certificates and gathering information about them. Our aim is to have kids participate in games on an equal footing, instead of having older players grouped with younger ones, and so on. Before our project with Praxent, this was pretty much done on paper. Players and parents filled out paperwork and signed waivers. We also had manual IDs. It was time-consuming and forgetting to bring an ID could lead to forfeiting a game. We wanted to become paperless and have everything built into 1 system. We had been working with someone else in the past, but their attempt at building something was a disaster.

SOLUTION

What was the scope of their involvement?

Praxent has developed a web-based app, which allows our organization to upload kids' information. Parents receive emails when a child has been put into the system. They can then click on a link, fill out the remaining information, and sign waivers. Certifying kids and coaches is also paperless, and we can create real-time digital ID cards. During games, any coach can bring up a roster on their mobile devices, scroll through the pictures of their teams, call out names, and verify that everyone is in place. If a child is not in the system, they don't get to play. I can use my phone to suspend any kids for fighting and so on, and this won't allow them to play.

Volunteers can log in, create their own profiles, pay online, take tests, and so on. They can log in to our system on tysasportsnetwork.com, which acts as our backend. Members have access to data but limited to their areas alone. However, our team has access to the entire system in order to address issues. The system allows us to cover organizations spanning half of Texas.

During meetings, we communicated with a project manager from Praxent, as well as with what I refer to as a thinker. He was the one who took my ideas and conceptualized them, determining what could and couldn't be done. Once we had a frame to work on, we gave it to the programmers. Our initial group from Praxent consisted of at least 4 people. Over the last 2 years, we've continually increased what the platform was able to do and changed elements in order to make it faster and more user-friendly.

How did you come to work with Praxent?

I found Praxent through an online search for Drupal developers. At the time, that was the platform for our front-end site and I was looking to work on both systems. Praxent came up, along with a few others. We had an interview with them and I liked everything that I saw and heard. We agreed to have Praxent provide exactly what we were looking for.

How much have you invested with Praxent?

The cost of our project with Praxent has been around $400,000.

What is the status of this engagement?

We have been working with Praxent for 3–4 years, tweaking the product for each upcoming season. Praxent was able to knock out the product starting from zero within 6 to 8 months. Praxent has always kept someone available for us for any issue, especially within major certification periods.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Praxent put together an awesome product for us. There are no other leagues using this system. It's not only tailor-made for us, it also gets rid of paperwork and makes everything real-time. For the past couple of years, the system has worked without a hitch. We used to spend a couple of hours per organization, and there are a lot of them, in order to process 100–150 kids, cheerleaders, and coaches. We can now finish the process in an hour or less, using 2 people instead of 4 for the same work. When a child or a coach comes to us, we can find them quickly, ask a few questions, snap a picture, and be done. As soon as this happens, the data becomes available in the system. That quickly, the team can then walk out and play a game. The system has revolutionized what we do.

How did Praxent perform from a project management standpoint?

Compared to places I've dealt with in the past, Praxent's process was quite unique. They break up the work in sprints and delegate tasks using cards which represent difficulty, from 1 to 5. There would be an X amount of points for every 2-week period. At the end, I would usually visit Praxent's office and have a review. If there was anything to test, Praxent showed me the work, and I would decide if it was good or not. I have conference calls with them now, for the most part, given that we're mainly tweaking things.

What did you find most impressive about Praxent?

Other web developers I've worked with would perform tasks willy-nilly and didn't give me an idea of what the result would be. With Praxent, I always knew what would be done for the next 2 weeks and had a chance to test the results. The concept was quite refreshing.

Are there any areas Praxent could improve?

Absolutely not. As a non-profit, our budget is real tight. Praxent was an expensive shop, but I received results way beyond the cost through what I was able to save in terms of time, paperwork and IDs. I was spending somewhere around $75,000 or $85,000 per year on physical IDs alone beforehand, along with the time and effort to process things by hand. I don't have to do that anymore. The system has easily paid for itself, as far as I'm concerned. And the whole processes is now less prone to error, which is another huge benefit.

I've worked with other companies in the past that seemed to spend all their money on fancy offices, but couldn't really do the work. They looked the part, but couldn't program the part. Praxent had simple offices with no cubicles or fancy, big windows. They were simply nice people who got the work done well, in good time. This was what finally sold me. There were few times when we've had to go back and fix something. These issues were usually related to changes we requested that had ripple effects.

5.0
Overall Score I wouldn't want to take my product anywhere else. Praxent never did something that would make me second guess them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Praxent was always on call for me, especially when we were first building the product and when had our first certification runs. Praxent does have other projects, but we can still set aside time.
  • 5.0 Cost
    Value / within estimates
    As a non-profit, Praxent's cost can be a bit high, but our return was more than worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer