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The Microsoft Data Platform Experts

4.8
2 reviews

Pragmatic Works specializes in Business Intelligence, Advanced Analytics, and Cloud solutions based on the Microsoft Data Platform. We've helped over 800 customers leverage their data to produce powerful insights that fuel competitive advantages. Our strategic relationship with Microsoft allows us to better serve our customers through supplemental project funding, early access to technology previews, and a direct line to Microsoft Product Management.

We're especially proud of the awards and designations we've been granted over the years which include: 

  • 2017 Microsoft Data Platform Partner of the Year: Runner-Up 
  • 10x Microsoft Gold Partner: Data Platform / Analytics / Cloud 
  • 5x Microsoft National Solution Provider 
  • 5x Microsoft Analytics Platform Partner of the Year
  • 5x Microsoft / HP Frontline Partnership 

With Pragmatic Works, you're not working with an IT Services firm... you're establishing a technology partner to help make your digital transformation vision a reality. 

READ MORE...
 
$10,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2007
Show all +
Fleming Island, FL
headquarters
  • 1845 Town Center BLVD.
    Fleming Island , FL 32003
    United States
    904-638-5743
other locations
  • 25 Pelham Rd.
    Salem, NH 03079
    United States
    617-326-3856
  • Boston, MA 02101
    United States

Portfolio

Key clients: 
  • Microsoft 
  • Pricewaterhousecoopers
  • Mutual of Omaha 
  • Liberty Mutual 
  • Mayo Clinic 
  • Vistaprint 
  • Range Resources 

Reviews

4.8
2 reviews
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Data Warehouse Architecture for Energy Company

"You can tell they have a desire to make sure the project is done correctly."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2017 - Ongoing
Project summary: 

Pragmatic Works built a platform to commoditize and report on a gas company's data. They handled every stage of the process, from project scoping to information architecture to back-end development.

The Reviewer
 
501-1000 Employees
 
Fort Worth, Texas
IT Director, Oil & Gas Company
 
Verified
The Review
Feedback summary: 

The platform served as a strong, stable foundation for further development projects. Pragmatic Works impressed with their fluid communication, proactive management, and emphasis on team collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the IT directors at a natural gas company. I am responsible for several groups supporting enterprise applications and one group supporting our databases and data warehouse.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pragmatic Works?

We wanted to modernize our data warehousing environment because we didn’t have all of our data integrated.  The architecture, which was built by a previous contractor, wasn’t flexible enough, in my opinion. Our company needed something that was more flexible and powerful to be able to meet multiple needs. Instead of just reporting, we want to make the data more readily available to all kinds of uses and users. In addition, we wanted to prepare the data more for machine learning or utilizing algorithms, etc. We wanted to be able to commoditize our data. The company needed more bandwidth to be able to do the build.

SOLUTION

What was the scope of their involvement?

We didn’t give them specifics which is probably the most challenging request a technical company can receive. We told Pragmatic what we wanted and that we were looking to them for their experience to help us reach our goals. Through several discussions and looking at data, we arrived at a very good platform to meet reporting and general data needs along with more analytical needs. Those two needs really drive different architecture, but we landed on a very good balance and set of approaches that would be more flexible to meet our needs in the future.

In addition to Microsoft Power BI, we also talked with them about TIBCO SpotFire. In general, our company is looking to preparing a strong foundation with the ability to link to our visualization tools. We requested an end-to-end solution with a portal for people to be able to access data. It wasn’t just the architecture but also end delivery. 

What is the team dynamic?

They have a lead who’s serving as a project manager but is also a technical person. We have a project manager and technical people on our side as well. We’re a small IT department and didn’t have a big enough team to take this on by ourselves. The Pragmatic Works team has been meeting with our team for design discussions, and then they go off to do their work.

How did you come to work with Pragmatic Works?

We had a relationship with them before because we were using some of their software. We talked to multiple companies. The difference between Pragmatic and some of the other groups is that Pragmatic had a better vision of future business and technological needs and how best to prepare for that. I didn’t want to redo anything in five years. I wanted to be as flexible on our architecture as possible right now to meet our needs five years from now. Pragmatic was more visionary than anyone else we talked to.

How much have you invested with them?

The project is a $400,000 project.

What is the status of this engagement?

We started working with them in July 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The impact of this project is that it’s building the foundation for a wonderful house later. That’s when we’ll see the impact.

How did Pragmatic Works perform from a project management standpoint?

They come onsite about every other week. We have email communication and phone calls as needed. I’ve been happy with the level of communication. You can tell they have a desire to make sure the project is done correctly and meets our expectations.

What did you find most impressive about them?

I like their level of engagement. They have a team of people that seem to be experts in their realm. They seem to work well together and leverage each other’s strengths well.

Are there any areas they could improve?

So far I’ve been happy.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    So far they’ve been meeting timelines. When we were in the exploratory phase, we didn’t give them specifics, so that took longer.
  • 5.0 Cost
    Value / within estimates
    The proof is in the pudding. I think what we get out of it will be great. It’s the foundation so it’s crucial to get it right.
  • 4.5 Quality
    Service & deliverables
    It’s been very good.
  • 5.0 NPS
    Willing to refer

Data Mart Integration for Seafood Distributer

"Pragmatic Works is a leader when it comes to business intelligence and Microsoft SQL server, up and down the stack."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017
Project summary: 

Pragmatic Works was contracted for data warehouse consulting and development services based on their excellent reputation working with Microsoft SQL servers. The team aggregated sales data from nine separate affiliates. 

The Reviewer
 
501-1,000 Employees
 
Topsfield, MA
Christopher Seferlis
CIO, East Coast Seafood
 
Verified
The Review
Feedback summary: 

Due to the success of their work, data integration that used to take hours, now only takes minutes. Pragmatic was praised for their communication and organized documentation. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CIO of East Coast Seafood. We are the world’s largest supplier of North American live lobster and in the top 12 largest seafood companies in North America. I oversee all of the corporate IT strategy and technical infrastructure including hardware, software, user support, plant automation, as well as other things.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pragmatic Works?

I had started a data warehouse and needed Pragmatic Works to come in and standardize it, document it, and essentially clean it up.

SOLUTION

What was the scope of their involvement?

Me not being a fulltime data person, I knew that I could rely on Pragmatic Works to be the first point of contact for setting everything up so that my sales data warehouse was giving us reliable data with repeatable information, and scalability. The sales information was from nine affiliates. 

What is the team dynamic?

I worked with the sales rep, who acted as the project manager as well, a principal consultant to scope the project, and the engineer on their end worked on the rest.

How did you come to work with Pragmatic Works?

Pragmatic Works is a leader when it comes to business intelligence and Microsoft SQL server, up and down the stack.

How much have you invested in them?

$15,000.

What is the status of this engagement?

We worked together in July 2017

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a result of the work that was done, I was able to add three additional affiliates into the scope of the data warehouse with very minimal effort; in a matter of minutes, as opposed to what would have taken three to four hours worth of development. There has been a lot of value in it for us.

How did Pragmatic Works perform from a project management standpoint?

They were very good. We mostly communicated through phone, Skype, and emails just to check in. We had an initial discovery call with their director of consulting services, and then the salesperson who was also the project lead. They then brought in the technical resource. After a kick-off meeting, we had a weekly check-in. The tech sent a daily summary of the work that he completed and updated me on the progress of the project, as well as any issues, questions, or concerns that came up.

What did you find most impressive about them?

Their communication was outstanding. We had daily follow-ups letting me know exactly what was going on, and check-ins from the sales rep/project manager. Beyond the communication aspects, just the fact that they had their director of professional services make sure that the project was handled in the right way showed that they really cared that they got the job right the first time.

Are there any areas they could improve?

Not that I saw. The project scope was tight and well written, and they gave me very good expectations in terms of timelines and what needed to be handled.

Do you have any advice for potential clients of Pragmatic Works?

Pragmatic has free training sessions where they display their capabilities as a company overall. It is an hour-long session every Tuesday and Thursday where they cover various topics. You are also able to go back into the archives from years ago. It really helps to give an intro to what their skill sets are, as well as some of the topics they cover from both a consulting basis and a training basis.

5.0
Overall Score Everyone was very professional, friendly, courteous, and great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met the deadline, and there was nothing left open.
  • 5.0 Cost
    Value / within estimates
    Because of the ability to quickly scale the project and bring in those other companies, it really helped make things a lot easier for us.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what I was looking for. They were very detailed in terms of documentation and cleaned up some unnecessary processes, in addition to standardizing the process allowing for quick scalability.
  • 5.0 NPS
    Willing to refer
    I have already referred them several times to other associates of mine.