Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The Ceibal portal is highly utilized. We have around 400,000 visits per month. The system is altered very few times. In terms of performance, it is very stable and that is something that our users value greatly, particularly our internal users/clients who upload the content to the portal constantly. It is an overall robust system.
How did Practia Consulting perform from a project management standpoint?
In that sense, they were highly professional. Always clear with their resource allocations. In terms of timing, as with anything, there are some aspects that take more time than others, but everything was well managed. I don’t have any suggestions for this area. In some occasions, I was the one who caused delays and they insisted in retaking some of the topics. There was lots of creativity on their side.
What did you find most impressive about Practia Consulting?
Technologically, they managed the tool very well. As I mentioned, other providers couldn’t solve specific issues and Practia’s expertise, technology skills, and dedication to the project allowed them to find a solution. Their ability to solve things speaks well of their technical skills.
What tips or recommendations could you share that might increase the likelihood of success with Practia Consulting?
The service has been very professional, including their productivity providing solutions even when I couldn’t attend them because of time issues. I think this speaks well about their work.