Postindustria

BACKGROUND

Please describe your company and position.

I am the Vice-Chair, Prebid Server Committee of Prebid.org

Describe what your company does in a single sentence.

Prebid.org offers open-source header bidding solutions for digital programmatic advertising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Postindustria to accomplish?

• Implement Prebid Server Modules Infrastructure

SOLUTION

How did you find Postindustria?

Referral

Why did you select Postindustria over others?

Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Postindustria’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a modular plugin system that enables Prebid Server hosts to extend and customize functionality for themselves and their publishers. Provide customer facing developer documentation and an implementation guide.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Publish an tactical user guide on Prebid.org.
• Implement Prebid Server modules infrastructure per high level specification.
• Create a highly technical implementation guide to precisely explain the integration paths.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PostIndustria was incredibly accommodating to our needs. We kicked off the project with sharing a technical specification and a rough implementation approach. The expert team at PostIndustria meaningfully listened to our guidance, investigated the feasibility of what we were asking, and provided their suggestions on how to overcome unanticipated technical challenges. They were incredibly collaborative in design reviews and respectively identified improvements to our initial ideas. I am very pleased with the time to delivery for this project.

What was your primary form of communication with Postindustria?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

PostIndustria very quickly learned our project's code and began implementation sooner than I had anticipated. Everyone on their team was a pleasure to work with. They were much more communicative and collaborative than other firms I've worked with previously on custom software development.

Are there any areas for improvement or something Postindustria could have done differently?

This was a very smooth experience with few areas for improvement. In the post-project retrospective, we mutually identified better ways to organize code reviews.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product management for Boltive, an ad quality platform. We provide a core part of our products to web publishers or companies like Buzzfeed that make money by selling advertisements. Our tech protects those publishers from bad ads; we block ads that can be malicious or sensitive categories for the clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

We had a hole in our product lineup. Our service didn’t work within applications, and many clients had asked if we had an app solution. We finally got to a point where we needed to solve that, but we didn’t have any app expertise to do it ourselves.

SOLUTION

What was the scope of their involvement?

Initially, we provided Postindustria with a detailed description of how our solution worked. They understood our ad ecosystem and how to build the monetization component within an app. They brought their expertise and had some ideas on how to make our solution work in apps.

Our solution works with JavaScript, so we’ve tried to find a way to invoke our core experience. We’ve shared the methods that we use on the web, and they’ve been able to implement that on an app. So far, we’ve built the core foundation. We’re in the process of testing, so we have another month left on the project.

Clients can install our code, and our tech inspects every display ad as it’s being called into the app. Based on our domain of known threats, we can examine the ad and see if anything is problematic. Then, we can flag it and give the app engineering team a way to decide what to do with it. The integration is for iOS and Android and works with Google’s ads server. Also, Postindustria is extending it to other ad servers for our clients, so it’ll work for multiple tech and serving environments.

What is the team composition?

We’ve worked with three people. The technical lead has been instrumental in architecting the solution and helping with the strategy. Then, we have an iOS and an Android developer.

How did you come to work with Postindustria?

Our CTO was in charge of the search. We were looking for a partner that knew the app environment and how the ad ecosystem worked; we had a hard time finding a company that knew about both. Then, we found Postindustria and reached out to them with our request. We were pleasantly surprised with their experience building SDKs for app development for some large monetization providers. Within a few meetings, we felt confident they could be good partners.

How much have you invested with them?

We’ve spent less than $100,000.

What is the status of this engagement?

We reached out to them in August 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

First, we track that the solution works effectively to block ads and that all the documentation and implementation components are a light integration for a development team. So far, Posindustria’s work has been really impressive. The quality of the deliverable has been outstanding, and we’re very happy with what they’ve done.

We’re also confident that if there are issues, we’ll be able to find them and troubleshoot them. 

How did Postindustria perform from a project management standpoint?

During the week, we have sprint reviews and planning. The deadline is mid-October, and the goal was to have some documentation to share with our clients by the middle of September. We actually got the documentation three weeks early, so they’ve been able to beat their plan. All in all, we’ve had great progress.

We have a Slack channel to keep the dialogue open and Jira as a project management tool. 

What did you find most impressive about them?

The more work we do with them, the more impressed we are. We can’t speak highly enough of the level of rigor of the roadmap, engineering process, and testing phase. They’ve done everything quickly and documented it in a detailed way. They’re professionals at what they do, and we’re pleasantly surprised.

Are there any areas they could improve?

No, we’ve been very pleased. Our concern getting into the engagement was working with a third-party development team where the quality of work and level of expertise they sold us didn’t show up when we got into work. However, we’ve gotten their technical expertise, and Postindustria has led the whole project.

Do you have any advice for potential customers?

It’s vital to come in with a clear idea of what you want. Secondly, you must ensure you’ve dedicated enough engineering time to support the project. One thing that makes these projects potentially fraught is hoping to outsource everything. You should devote some time to answering questions and helping them ramp up. At the beginning of the process, we freed one of our engineers to help break through the barriers when they had issues. We made a commitment on our side to be available for them, which has allowed us to move quickly.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of an adtech consultancy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

We needed someone to help us implement Header Bidding into the in-app space.

SOLUTION

What was the scope of their involvement?

Postindustria helped set up our in-app monetization solution, as they were one of the two vendors that built the solution for open access.

They’ve been consulting us on building our solution, and we lean on them for their expertise in integrating our products in the in-app space.

What is the team composition?

We’re working with two specialists from their team.

How did you come to work with Postindustria?

We were researching for experts in this field and found that Postindustria is recognized as one of the leaders in the market.

How much have you invested with them?

I believe we’ve spent about $50,000.

What is the status of this engagement?

We started our partnership in September 2020, and we’re still working together on ongoing improvements to our products.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Anecdotally speaking, Postindustria is more responsive and transparent compared to other development firms.

How did Postindustria perform from a project management standpoint?

They perform well from a project management perspective and consistently keep us informed throughout the process.

Moreover, they’re very responsive, timely with their deliverables, and collaborative — their approach makes them feel like an integral part of our team.

What did you find most impressive about them?

We’re impressed with their level of expertise and range of service; they take complex issues and simplify them into terms we can understand.

Are there any areas they could improve?

I don’t have any constructive feedback.

Do you have any advice for potential customers?

I’d advise you to lean on them for advice, assistance, and collaboration to get the most out of your engagement.

BACKGROUND

Please describe your company and your position there.

I lead the charter for Prebid Mobile. Prebid is the leading open-source unified auction solution worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Postindustria, and what were your goals?

We engaged PostIndustria to build the next generation of Prebid Mobile SDK for Android and iOS. Our goal was to upgrade the SDKs to support ad rendering which was an essential requirement to support programmatic ads, especially after the privacy changes rolled by Apple.

SOLUTION

How did you select this vendor and what were the deciding factors?

Yurii from PostIndustria was already an active participant in the open-source community of Prebid mobile. It was a natural choice to go with PostIndustria due to the context and high quality of code that they were already contributing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Details can be located here - https://docs.google.com/document/d/1GMlzussClp5CYSv4wnxm68DeQnD2JUI7lKq…

How many people from the vendor's team worked with you, and what were their positions?

3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

1. We managed to deliver SDK 2.0 in time for the Prebid Mobile webinar.
2. There were no technical issues reported on the first released version. The SDKs were stable and met the product expectations.

Describe their project management style, including communication tools and timeliness.

PostIndustria team was extremely responsive to both - communication within Prebid and external communication with customers. They demonstrated an exemplary level of ownership and delivered on time even with the war in Ukraine.

What did you find most impressive or unique about this company?

1. PostIndustria was able to understand the requirements really well and brought in a lot of context for mobile development.
2. They were able to resolve ambiguity by making right decisions on their own without needing hand-holding at multiple stages of development

Are there any areas for improvement or something they could have done differently?

We had an excellent experience working with PostIndustria.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Hum, a customer data platform for associations in the scholarly market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

We needed a development partner because we had no internal engineering team.

SOLUTION

What was the scope of their involvement?

Postindustria has become our development wing. Initially, they were our sole development force, but our company has grown over time. Although we now have an internal development team, they’re still the large majority of our engineering team.

They originally helped us architect the proof of concept system for our platform, for which we provided them with a product requirements document to jumpstart the project. Over time, they’ve helped us expand our product by tackling different development projects.

For example, Postindustria has built a mobile software development kit for our platform, primarily focusing on its backend and dashboard. Additionally, they’ve developed other administrative and client functions. We’ve also discussed some machine learning projects that we might consider working on in the future.

What is the team composition?

We’ve worked with a technical lead architect, 4–5 developers, and another software architect throughout our engagement.

How did you come to work with Postindustria?

One of Postindustria’s lead sales associates went to school with one of our co-founders.

How much have you invested with them?

Over the last two years, we’ve spent between $30,000–$60,000 per month, so the total amount spent rounds $1 million.

What is the status of this engagement?

We started working together around June 2020, and our engagement is ongoing. At this point, Postindustria is an SME on our stack — that’s why we’ve continued working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Postindustria is now fully integrated into our development team, so the success of our projects is a shared responsibility. Still, their resources are very good at keeping their commitments and communicating when deliverables might surpass the initial estimates. We wouldn’t have as nearly as much engineering capacity without them.

How did Postindustria perform from a project management standpoint?

We work with Postindustria in a scrum-model process, so we give them requirements and story-level information every couple of weeks. Our collaboration is entirely virtual; I meet with the technical lead frequently and with the rest of the team once or twice per month.

What did you find most impressive about them?

The quality of Postindustria’s resources is excellent. At this point, we’re working with a completely different team from the one that originally joined, and we’ve still found their quality of engineering to be very good.

I’ve worked with other offshore teams, and Postindustria’s engineering talent has been better than those other companies. Additionally, they’re responsive to our requests when we need to augment our staff; they don't compromise the quality of their interview process so that we get quality resources. They have a very rigorous interview process.

Are there any areas they could improve?

No, not really. When the Russian Invasion of Ukraine started, there was obviously a disruption, but I was surprised to see how much they still cared about their work despite the circumstances. Furthermore, It would be great if they could have resources more geographically dispersed, but I think that’s something they’re working on.

Do you have any advice for potential customers?

The tighter your requirements are, the easier it is for them to deliver, and the better the deliverables will be.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering for a healthcare startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

We brought them on to build our MVP patient portal and corresponding staff portal.

SOLUTION

What was the scope of their involvement?

Our MVP is a web application that serves as a patient portal and dashboard. The Postindustria team built the patient and staff portals using Vue.js and Python. The main feature is a configurable patient journey. It gives us the ability to dynamically add and change client programs without any development.

What is the team composition?

We mainly worked with three people comprising a frontend developer, backend developer, and project manager.

How did you come to work with Postindustria?

They were recommended by a friend of our CEO. That friend had worked with Postindustria on multiple projects. We also considered four other development shops, comparing pricing and how they worked with their clients. We chose Postindustria because they had the most competitive pricing and seemed to implement the best practices for software development standards.

How much have you invested with them?

We invested between $100,000–$150,000.

What is the status of this engagement?

The engagement was from August 2019–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There have been very few bugs, but nothing that’s been a disaster. The platform is very stable.

How did Postindustria perform from a project management standpoint?

They were great with estimation, which is really important, and their team was collaborative. The engineers frequently suggested better ways to do things and recommended improvements to the architecture.

There’s a seven-hour time zone difference so that made communication take a while sometimes. Our main method of communication was our internal chat tool, and we also used Jira. We held a weekly sync meeting with the project manager and operated in two-week sprints.

What did you find most impressive about them?

They worked in a fast turnaround. Our second project manager was very organized and great at managing the project.

Are there any areas they could improve?

I’ve seen other offshoring companies that work in the customer’s time zone but that wasn’t really the case with Postindustria. That's not to say they weren't flexible though. Once, I made a request and they extended their hours to answer messages later in the day.

If I were to work with a development shop again, I’d absolutely work with Postindustria. Except, I’d want a company that’s closer to my time zone or willing to completely work in my time zone. That’s the main thing I’d change to make me work with them again.

Do you have any advice for potential customers?

Make sure all the members of their team are fluent in your company’s language so there’s less of a language barrier. Also, create a working hours arrangement that makes sense to you.

BACKGROUND

Introduce your business and what you do there.

Our company is a proptech startup that offers automation of the letting process, helping landlords find good tenants. We offer tools that help landlords manage the letting process from start to finish.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

Our biggest challenge was to adopt a product management process that could translate our customers’ needs into feature requirements.  

SOLUTION

What was the scope of their involvement?

Postindustria helped us identify a feature prioritization strategy. They analyzed our requirements and decided to use bricks from a software that they had already developed for another customer, with their approval, and thus develop in a much faster way.

The biggest challenge in developing this product was understanding the letting process in the United Kingdom. There is a lot of legislation in place that landlords have to comply with, so there are lots of checks that need to be carried out. The system does this automatically by processing uploaded documents.

What is the team composition?

There were 5–6 people from Postindustria involved during the development phase. Nikolay (CTO) was the project lead, and he also played the role of a product manager because we didn’t have one at that time. Konstantin (CEO) was highly involved in the initial analysis, and he came up with a great idea to reuse parts of a software they’d already developed.

They also had DevOps in place, and a UX designer, who worked on the prototype of the product.  

How much have you invested with them?

We’ve spent roughly €150,000 (approximately $176,000 USD).

What is the status of this engagement?

We needed to develop an MVP very quickly, and Postindustria managed to do it in just two and a half months. The needs analysis was done in April 2018, the project started in May, and the first release was in July of that year. It took us a few more months to go beyond the MVP stage, and we finalized the project in November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The highest measure of success was that Postindustria delivered all the features we agreed to in the scope of work on time. The platform worked really well, with only a few minor bugs.

How did Postindustria perform from a project management standpoint?

The communication was very good. We used Slack, email, and Zoom. I have nothing to complain about on the management side. They assigned each person involved to a specific task, and we worked together as a single company. They wanted us to succeed, and the collaboration worked very well.

What did you find most impressive about them?

They were professional and always asked the right questions to progress, and they helped with our company strategy. They went the extra mile to deliver on time and on budget.

Their responsiveness was the most impressive part. Postindustria’s team sometimes worked until midnight or one o’clock in the morning to make sure they would deliver as quickly as possible. I never had to wait for more than 24 hours to get a response back from them.

Are there any areas they could improve?

We could’ve had a better assessment initially on what would be required for the MVP. We realized after the launch that we needed some additional features.

Do you have any advice for future clients of theirs?

If key differentiating features between the client’s MVP and competing products aren’t there, then that’s not the right product. People want to test features that don’t exist in other products.

BACKGROUND

Introduce your business and what you do there.

When I worked with Postindustria, I was chief product officer at Lux Group, also known as Luxury Escapes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

Their team developed the ecommerce system that Lux Group runs off of. That includes purchasing options for travel, products, and experiences as well, all of which were developed by Postindustria.

SOLUTION

What was the scope of their involvement?

When I joined the team, we decided that it was time to replace the system that Postindustria had originally developed. We decided to split the platform, so they developed one that was entirely dedicated to travel, as well as one that was dedicated to the products and experiences side of the business.

Their work included everything from wireframing and development on both web and mobile, to the QA testing and management of the project. Once the platforms had been fully built out, they continued to provide maintenance and upgrades as we went along. When I left the company, we had moved some of the work in-house, but their core team stayed fully integrated with ours and continued to provide excellent service.

What is the team composition?

Over the course of their work, we had around twenty different people from their team involved in some aspect of our various products. We had front- and backend developers, mobile developers, QA testers, product owners, and project managers all involved in the work.

How did you come to work with Postindustria?

They were already the agency of record at Luxury Escapes when I joined the company, and they had a great reputation at the company, so it was an easy decision to continue working with them.

How much have you invested with them?

The total cost of the engagement was in the range of a few million dollars.

What is the status of this engagement?

I partnered with their team in my role from August 2016–July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They really did an excellent job across all different aspects of the platform, which we know because of the level of engagement they had with us throughout the project despite the complexity of the system. They were able to keep the platform running and carrying an incredible level of commerce even while they were implementing the upgrades, which was a huge win for our team.

Especially with legacy systems, there are so many layers that it takes a tremendous amount of work just to understand them, but they demonstrated a complete willingness to simply dive in and break apart each problem until they knew how to fix it and then execute the solution quickly and effectively time and time again. It didn’t even matter what time of day it was, the level of support that they provided to our system was truly remarkable.

How did Postindustria perform from a project management standpoint?

They really felt as though they are part of our in-house team. I remember specific times where despite all of the potential barriers in the way, their project managers would fight to understand the history and operations of each part of our business so that they could properly address the need that we had. I can’t attribute our success to their project managers enough.

We’ve developed great personal relationships with them over the years, to the point where I am still in touch with some of the guys there even though I left the company, and actually the country as well. They were extremely professional and customer-focused at all times, which we really appreciated.

What did you find most impressive about them?

The level of ownership that they take over the product and the solutions that they provide for it is truly unique in an outsourced development team. They care as much about how much it works as you do, and it drives them to work incredibly hard for their clients, which is never something that should be taken for granted.

Are there any areas they could improve?

I think it would have helped if all of their developers spoke English fluently, but they compensated enough with project management that it never caused any problems. Communication is always an issue, and I think given the potential for things to go wrong, we really didn’t have much to complain about.

Do you have any advice for potential customers?

Make sure you get a good project and product manager who will put the effort into understanding your needs because that played a huge role in making the development go as smoothly as possible. It really is important to have someone on the ground who isn’t just on the tech side who can help answer questions on both sides and understand the business aspects of the relationship.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Giggster.com, a marketplace for filming and photoshoot locations in Los Angeles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

We hired them right at the beginning before our company was even formed. We needed a prototype for our idea. The main founder, and now chairman of our company, had the idea to create a marketplace for producers to find and book locations online. This would allow them to avoid going through the whole system of agencies, referrals, word of mouth, and knocking on doors. We contracted Postindustria to come up with a small prototype of our marketplace platform.

SOLUTION

What was the scope of their involvement?

Postindustria built a prototype that allowed us to launch and go through a full cycle of iteration and development in order to finish the solution into a working beta. We’ve been working with them ever since, through two major revisions of the prototype.

The features they built include a booking engine, registration, chat messaging function, and backend panel through which we administer our users and locations. They also built our internal SEO engine. Their team used Go for most of the backend of the platform and React for the frontend.

Most recently, they built a native iOS app that packages all the features of the web platform. We’re in the middle of promoting it now.

What is the team composition?

I primarily work with a project manager or project lead on their end, who acts as our remote CTO. There are 7–8 people on his team, whom we work on-and-off with. I also work with their designer, who has a strong impact on the visuals of the finished product.

How did you come to work with Postindustria?

Our founder knew them from a previous project for another company of his. We also had some friends who were very happy with Postindustria’s work. Essentially, they were a referral. I’d also worked for another LA company that had used them and was happy with the work they did.

How much have you invested with them?

The cost at this point is between $750,000–$1 million.

What is the status of this engagement?

We started working with Postindustria in February 2016. We’re still working with them, and we’re closer than ever.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wouldn’t be a company if it weren't for Postindustria. They’re pretty much our whole development team. Thanks to them, we were able to build a web app that never bugs out and is able to handle hundreds of thousands of visitors a month. It handles close to 1,000 high-value transactions per month, each in the thousands of dollars. The solution is able to process payouts securely.

Our revenue is $10 million, and there are 20 people on our team. When we started the company, there were just two people plus Postindustria as our outsourced development team. We were able to grow quickly and increase our engagement. There’s a lot of excellent stuff that’s come out of this project.

How did Postindustria perform from a project management standpoint?

We have a dedicated point of contact within Postindustria, who’s basically become a team member over the years. We have weekly meetings together to review the roadmap from technical and pure product management standpoints. They help us refine some of our business objectives into technical requirements, and make sure the things we see as being necessary are well-informed, discussed, and decided together.

We don’t view them as a dev shop; Postindustria is really a collaborator and an outsourced brain from a product standpoint. They make sure we’re achieving our business goals. It’s an incubation and consulting approach.

What did you find most impressive about them?

It’s their attention to detail and quality of work delivered that’s most impressive. Compared to other outsourced development resources and consultancies, there’s a lot of care being brought to Postindustria’s deliverables. We’ve never had a major bug or breakdown of any sort in production. The quality being brought to the table by their team is impressive.

As a startup, we often come up with requirements or product ideas that are half-baked, and we sometimes take things faster than we should. Postindustria has allowed us to shape some of those half-baked ideas into business-ready deliverables.

Are there any areas they could improve?

I’m pretty satisfied with the way they’re operating. The flip side of what I was saying is that they could be faster. Things can always be faster, and I’d rather have something that’s well-built and not have to go over it and fix bugs.

They may not be built-fast-and-break-things mantra people, but this isn’t why we’re hiring them. We’re hiring them to build something that sustains us as a several-million-dollar company and allows us to grow without having to reinvent or rebuild everything once it crashes.

Do you have any advice for future clients of theirs?

As with any consulting firm or vendor, the clearer the scope, the easier it’ll be to work with them, and the more satisfied we’ll be with the work they bring. Postindustria is tremendously good at making sure our scope is achievable and satisfies our objectives, but the better-defined our requirements are, the faster they’ll be able to deploy their team and give back results. They have no limitation on the quality of work. Their only limitation will be on the client’s end, for not setting up clear-enough requirements.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Appmosis, Inc., an app development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Postindustria?

We needed a really knowledgeable team to assist in building our web and mobile solutions at a fair price.

SOLUTION

What was the scope of their involvement?

I’ve done multiple projects with them for various clients, including websites and mobile applications. They’re a full-service company that offers everything from backend server-side applications to frontend website and iOS and Android apps.

One of the products that we built recently was a text messaging service for real estate agents of a title company. They built an entire solution that imported real estate data for new listing monitoring. As soon as a new listing was put up, a subset of real estate agents would be notified within seconds. The team built the web service, the APIs, and the frontend website. They have a Ruby on Rails system for the real estate app that we built. That included multiple stacks and the messaging platform for SMS.

Before that, I built a meditation app with them for both iOS and Android. They built everything, including the design work. For the mobile apps, they used Objective C for the frontend, but I later asked them to rewrite the app in Swift. The backend of the app was done in PHP, the control panel in Laravel.

I’m working on some new ideas for applications, and we'll continue to collaborate on projects together.

What is the team composition?

I work with a team of 2-10 people depending on the project. I work with the project managers and tech leads directly. Sometimes the project manager and tech lead are the same. They have developers, QA engineers, designers, and UX/UI people.

How did you come to work with Postindustria?

They were referred to me by a friend who really liked working with them. I liked them because they offered our required skillsets and seemed knowledgeable. I gave them a small project, and they really knocked it out of the park. They were located in a time zone that was really convenient for me as well. Most of their engineers are math wizards with math and computer science degrees.

How much have you invested with them?

We've spent over $100,000.

What is the status of this engagement?

We started working together in 2011, and our engagement didn't end until May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The meditation apps has generated solid income for us after several versions have been released over the years. They’ve always been on time with projects and on budget.

Their work was always well appreciated by clients. Products met industry standards and were really cutting-edge at times. They had to invent some of the solutions and never sacrificed promptness to do it. When we communicate a problem, a solution is waiting for us the very next day.

How did Postindustria perform from a project management standpoint?

Project management is one of their hidden skills. They have really good project managers that really understand client needs. When I give them a spec or write them a story in Jira, they understand it and anticipate all the potential issues that could arise. I've interacted with 3-4 project managers over the last 10 years, and they’re all really good at understanding client needs and timing.

What did you find most impressive about them?

Their promptness and innovativeness of their solutions really impressed us and our clients. They always used the latest technology to provide solutions.

Are there any areas they could improve?

They can always improve on the anticipation of our customers' needs. However, they grow stronger in this year by year. They’ve matured a lot as a company and always hired senior people. There's also a very low turnover rate.

Do you have any advice for potential customers?

Have really good, detailed specifications ready for them and a strong project management system. Let them participate in the design, architecture, and technology selection. Use their skills and ideas proactively.