POSSUMUS

Please describe your company and your position there.

Palta is a virtual wallet; the core product is an app for doing financial transactions and payments. As the CTO - Founder of the company, I supervise the technical staff, that develop the features for the wallet, and also all technical issues and initiatives

For what projects/services did your company hire POSSUMUS, and what were your goals?

Possumus was hired for all the initiatives and features to be developed over our main product, a Virtual Wallet, considering their tech knowledge, we get excellent time to market. The project's main goals are giving our clients the best wallet option for their day-to-day use, and introducing new features on the app, so that our clients can consider Palta Virtual Wallet great and useful for their common operations and investment

How did you select this vendor and what were the deciding factors?

Some other companies offered their services for Palta, but we chose Possumus. The main factors when deciding for Possumus were: their engineers could work as a team with Palta’s engineers, the investment was in line with the services they provide, and the recommendations we received from other colleagues

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Project needs new features being implemented continuously for our clients. The engineers must be very organized and process-oriented so we can guarantee financial operations to be as safe as possible. The main features to be developed were bill payments, online transactions and 3.0 QR code payments. The development is done with ReactJS and NodeJS mainly

How many people from the vendor's team worked with you, and what were their positions?

Possumus provided us with two to four resources in different roles such as Scrum Master, Sr engineers, SSr engineers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One of the main outcomes was the excellent feedback we received on the feature Palta Wallet offers to pay service bills. The wallet was expecting 60 payments within the first month, and at the end, people made more than 150 bill payments.

Describe their project management style, including communication tools and timeliness.

Palta is in charge of the project management for this product. The management of tasks and time accomplishments are done through Clickup. Communication is correct as a scrum team, all ceremonies are carried out, and communication flows perfectly.

What did you find most impressive or unique about this company?

One of the most valuable aspects of the company is that they are always in touch, offering new services. Also, the engineers have the correct knowledge for the work they do.

Are there any areas for improvement or something they could have done differently?

Possumus team members are in constant improvement, as they are part of a scrum team, so things go quite well. A company improvement would be to try to have a more stable staff; sometimes some professionals leave the company and are replaced rapidly, even though the ramp-up process requires time for the new engineers.

Please describe your company and your position there.

My name is Fernando Chaied, I'm the IT Engineering and Operations Manager of IPLAN, a Telecommunications Company based in Argentina.

For what projects/services did your company hire POSSUMUS, and what were your goals?

We hired Possumus to carry out our needs:

• Migration of a system developed in .Net with Oracle database engine to MS SQL Server.
• Implement CI/CD in Huawei's public cloud.

Possumus provided us with a dedicated team with

• 1 functional analyst and PO
• 1 Scrum master
• 1 Technical leader
• 1 .Net SR developer
• 1 .NET JR developer in the beginning.

As a second part the team included:

• 1 scrum master
• 1 .NET sr
• 1 .NET SSR
• 1 DBA Oracel
• 1 QA

How did you select this vendor and what were the deciding factors?

We conducted a search for technology providers with extensive experience (+17 years) and the necessary infrastructure (Development + DevOps + ITSM) to face a project that demanded different services and sustainability over time. We asked for references in the market about their services and obtained excellent recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1) Take over:

• A synoptic version of the entire project, architecture and code.
• A validation of the expert's estimate of the effort required for the migration.
• Working Agreement of the project, with the involvement of all roles and stakeholders.

2) Within the framework of the migration process, we contemplate a one-shot software development process that executes the tasks resulting from the backlog, in the order of prioritization resulting from the workshop.

3) Finally, an evolutionary maintenance process of the platform is started, with improvements and incremental development processes oriented to its exploitation, according to a plan or roadmap to be defined.

How many people from the vendor's team worked with you, and what were their positions?

We hired a development dedicated team with the following composition: At the beginning:

• 1 Functional Analyst
• 1 Technical Owner
• 2 Software Eng
• 1 Scrum Master.

As a second part:

• 1 Scrum Master
• 2 Software Engineering 1
• SRE Devops Eng.
• 1 QA

Can you share any measurable outcomes of the project or general feedback about the deliverables?

90% of the user history base has already been moved, with 100% of the user history base to be moved by January 2023. From 100% of the migration we start the evolutionary maintenance with new updates and improvements in the system for better usability.

Describe their project management style, including communication tools and timeliness.

Communication is very good and orderly, we maintain a meeting schedule using agile methodologies. We use Microsoft Teams for all communications and Redmine for backlog management.

What did you find most impressive or unique about this company?

The commitment and professionalism of the team. Fluid communication. The iteration of the team and the agile methodology of working with our company.

Are there any areas for improvement or something they could have done differently?

No, actually, we are very happy with Possumus' services. We have several new projects and we are planning them together.

Please describe your company and your position there.

I am marketing manager at IPC Pools. In the area we are in charge of communication, online and offline advertising, brand positioning and customer satisfaction monitoring. We are leaders in the manufacture of GRP pools. Over almost three decades, we have become the largest company in Argentina in this field, and now we export our products to Chile, Uruguay, and the United States.

For what projects/services did your company hire POSSUMUS, and what were your goals?

We hired Possumus to carry out the digital transformation process of IPC Pools.

Our needs:

• Development and evolutionary maintenance of our website,
• Digitalization of the sales process.
• Implementation of a warranty and after-sales service portal. 
• Develop a dashboard for decision-making.
• Develop a survey system for our customers to have feedback about our products and services.

Our objectives: Position the brand, increase lead generation, obtain information about our products from our customers, follow up on after-sales cases, improve communication with our customers, and analyze our level of brand loyalty.

How did you select this vendor and what were the deciding factors?

We conducted a search for technology providers whose value proposition included experience in digital transformation processes. We decided to hire Possumus because of its portfolio of services, where we were able to find the solution to our software development, SRE services and IT services needs in a single supplier. In the hiring process we asked for references about their services and obtained excellent recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The digital transformation plan was carried out, and these were the projects that were developed:

• Strategy for offshoring and real-time collaboration
  • MS Teams
  • MS 365.
• Migration strategy to the cloud 
  • Azure
  • MS 365
• Website development of Landing pages
• CRM integration
  • React
  • Strapi
  • Power Platform
  • Dynamics Sales.
• UX/UI design for the website, quoted, and landing page.
• Warranty Portal Development - Power Portals
• Sales Digitalization
  • Dynamics Sales
  • Power Apps
  • Power Bi
• Post Sales Implementation
  • Dynamics CS
  • Omnichannel
  • Twilio
• Dashboard Development
  • Power BI
  • Azure
• Survey Development
  • Dynamics Customer Voice

How many people from the vendor's team worked with you, and what were their positions?

The projects were developed by the following teams:

• Software development:
  • 1 Frontend Dev 
  • 1 Backend Dev 
  • 2 UX designers
• SRE-Devops
  • 1 Azure Solutions Architect
  • 1 Azure Administrator
• ITaaS
  • 1 Technical Leader
  • 3 Level 1 Technicians
  • 3 Level 2 Technicians
• Power Platform Team
  • 2 Dynamics Sales and CS Consultants
  • 4 Power Platform Developers
  • 2 Power Bi Analyst
• Training
  • 1 Trainee

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have managed to improve the brand positioning in Argentina and in 3 more countries. Through the development of the quotation system and the integration with the CRM we have optimized the generation of leads. We currently have online information for decision making. The implementation of the after-sales system has allowed us to have an online follow-up of the cases. The survey system gives us reliable feedback on our products and services.

Describe their project management style, including communication tools and timeliness.

Communication is excellent with all teams. We use Microsoft Teams for all communications and Redmine for backlog management. In turn, they give us access to PowerBI dashboards integrated with Redmine to monitor the progress of the projects.

What did you find most impressive or unique about this company?

The constant focus on adding value, commitment to generate cultural changes in our organization and the integral proposal of its services.

Are there any areas for improvement or something they could have done differently?

We are very pleased with Possumus' services. We have several new projects and we are planning them together.

Please describe your company and your position there.

I'm the COO of WeFIV, a HealthCare lider company in Argentina, with core in assisted human reproduction.

For what projects/services did your company hire POSSUMUS?

I've in charge of this IT changing process, Possumus has understood our needs of transformation and has given us proper solutions to our company.

How did you select this vendor and what were the deciding factors?

We googled for Microsoft partners and the name of Possumus popped up. After they contacted us we started a diagnosis process in which we agreed with them the timeline and costs.

Describe the project in detail and walk through the stages of the project.

The project involved disconnect from the CRM, BI, ERP and tools we already had and migrated the information to our new Microsoft solutions.

How many resources from the vendor's team worked with you, and what were their positions?

• Power Apps Analyst
• BI Analyst
• ITSM Tech Lead
• ITSM Product owner
• Scrum Master
• Project Director
• CTO

Can you share any outcomes from the project that demonstrate progress or success?

Switching to Power BI has been a great decision because we can control our KPIs in a visual and analytic way, allowing us to take quick decisions.

How effective was the workflow between your team and theirs?

Their team is professional and kind. We could work with them easily and the communication and feedback were fluid.

What did you find most impressive or unique about this company?

They easily recommend effective solutions for our internal needs, avoiding manual work and understanding our 5.0 goal as a company.

Are there any areas for improvement or something they could have done differently?

I believe a gap for improvement can be made after implementing a solution, the educational part for users in order to make the use of the tool more efficient.

Please describe your company and your position there.

I am a founding member, stakeholder and Vice President.

For what projects/services did your company hire POSSUMUS, and what were your goals?

We are developing a Fintech Platform for SMe´s Companies in Latin América. We hire Possumus for the completion of the platform:

1. QR Code
2. Virtual Credit Card Visa
3. Security and Appis protocol
4. Multiple Integrations in Argentina and Brasil and continue software development.

We have a complete development and devops cell with Possumus

How did you select this vendor and what were the deciding factors?

We consider severals vendors in Latin América but we choose them for the specific experience in the banking and fintech industry and also because they are price competitive and flexible. Quality is optimal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Possumus have deployed a development squad with 10 agile methodologies devops and developers. Among the technology used is Java, Node JS, and React. Deliverables are each 15 days under the supervition with our CTO and Possumus controls the backlog.

How many people from the vendor's team worked with you, and what were their positions?

A 10 people Squad plus scrum master and product owner.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch the project with great results. Possumus had completed the QR interoperable code validating with the Central Bank of Argentina and also the completion of the Visa Virtual Card. We have ongoingprojects but we are very pleased about the work.

Describe their project management style, including communication tools and timeliness.

The communication is great and the style is very smooth and close. They use Microsoft Teams for the overall communication and Jira for the backlog.

What did you find most impressive or unique about this company?

De dep knowledge about the industry and the ability to capture our needs and deliverables.

Are there any areas for improvement or something they could have done differently?

At this moment no, we a re very pleased about Possumus.