Positiva

BACKGROUND

Please describe your company and your position there.

I'm CIO in the pharmaceuticals wholesaler company Farmadent d.o.o.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Positiva, and what were your goals?

We engaged Positiva to design, set up, and deploy a portal that serves our clients. The portal is of a B2B nature and comes equipped with integrations to backend systems such as ERP, DMS, and WMS. Our objective was to transition from our old solution to a more advanced, modern platform, and to find a better partner and support.

SOLUTION

How did you select this vendor and what were the deciding factors?

We typically seek out partners with a track record of successful local implementations, strong references, and an understanding of our business. From the start, their approach was clear and straightforward, and we quickly felt that they were our preferred choice for the project.

The budget they proposed was suitable for our requirements, as many vendors in this industry tend to go beyond reasonable limits.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a kickoff meeting, we had several additional meetings to clarify our goals and objectives. Our team was composed of representatives from the IT and sales departments. After several rounds of discussion, Positiva sent us wireframes of the new portal, which we reviewed and provided feedback on.

The next step was to test the solution from the customer's perspective and to validate the backend integrations, which was crucial.

How many people from the vendor's team worked with you, and what were their positions?

We were in direct communication with the project manager, lead developer, and to a certain extent, the system engineer. They delegated the work internally, but we only had direct communication with the individuals mentioned.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Following the launch of the new portal, we received numerous positive comments from our customers. We gather feedback annually, and the high level of customer satisfaction was evident. The new solution was faster and provided a better overall customer experience.

Additionally, it was better integrated with the backend ERP, providing access to more information that was not available in the old solution.

Describe their project management style, including communication tools and timeliness.

Their approach was open and adaptable. We had regular communication, and they were available whenever we needed them. The project was managed using the teamworkpm.net platform, and everything progressed smoothly.

What did you find most impressive or unique about this company?

They had experience in similar projects within the same industry and offered suggestions for improvements based on their prior experiences. They strictly adhered to the agreed timeline. Based on past experiences, they didn't make unrealistic promises for deadlines that cannot be guaranteed.

Are there any areas for improvement or something they could have done differently?

Really don't remeber any. That's why we're still partners on new projects.

BACKGROUND

Please describe your company and your position there.

Salus is 2 largest wholesaler for drugs and medicine articles in Slovenia. We are owner of company Sanolabor and Carso in slovenia and other in Balkan area. My position in company is IT manager, responsible for IT in the whole corporation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Positiva?

Customers are creating orders with direct conection to our ERP solution and get information of availability of articles.

What were your goals for this project?

The main goal is to implement B2B platform for our customers. 

SOLUTION

How did you select this vendor?

We did research on SLO Market. The references and price performance of their solution was main factors. In process of selection 4 vendors were checked. The selection was done by power users and IT stuff.

Describe the project and the services they provided in detail.

First we did project of creating B2B platform for our customers and integration with Navision ERP. We were were satisfied with their work, so we are upgrading B2B solution with new advanced solutions. Second project we are doing with them is digital marketing in our customer stores.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

solution we implemented is now supporting order from our customers in 90-95%. For us this is huge benefit on working time and also for customer time and quality.

How was project management arranged and how effective was it?We had two project managers, one from their site and I was on Salus site. We did "User requirements" which were discusted and confirmed from both sites. Major effectines was gained when the critical part were developed on Salus site with agile concept. 

What did you find most impressive about this company?

They are constructive, agile, and focused on finding good solutions. Realy partner you wish to have. Now they are doing a lot things for us.  

Are there any arirements eas for improvement?

Nothing that would come to my mind. 

BACKGROUND

Please describe your company and your position there.

I am a developer in an automotive company in Slovenia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Positiva, and what were your goals?

We wanted a mobile application for our users (including users in production) to have access to key information and services. We also wanted to have an admin panel where we have essential settings and statistics.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for deleloper companies in our area and after the interviews we chose for Positiva because they had good references, and their offer was highly competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, we had some meetings where we went through our expectations.
We divided the main features into modules that were treated separately.
In the beginning we got wireframes and mockups and we could see how a module will look like. After our confirmation, the development started. We were in contact all the time to solve any problems.
When the module was developed, we tested it and reported the bugs, which were quickly fixed. Then the module was deployed in the production...

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with the project manager, with whom we were in constant contact and shared all information about the progress of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can't share any metrics at the moment.

Describe their project management style, including communication tools and timeliness.

We used Teamwork with ticketing system, which was very practical because we could see the progress of the project all the time. On the other hand, we could create tickets by ourselves for bugs and issues.

What did you find most impressive or unique about this company?

This was our first project together, so we didn't know what to expect. But from the very first meeting, things were moving in the right direction...

Are there any areas for improvement or something they could have done differently?

I can't think of anything they needed to improve on.

BACKGROUND

Please describe your company and your position there.

I Am CRM Manager. Car Dealership.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Positiva, and what were your goals?

Implementing ActiveCampaign and custumize solutions that not exist in program.

SOLUTION

How did you select this vendor and what were the deciding factors?

Good refrences in automotive Indrustry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

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How many people from the vendor's team worked with you, and what were their positions?

Four team member weare included on Project. IT specialists

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything that was agreed was perfectly executed

Describe their project management style, including communication tools and timeliness.

• Communication tool: Teamwork
• Timelines: 8 months

What did you find most impressive or unique about this company?

We were impressed with the possibility of real-time adjustments.

Are there any areas for improvement or something they could have done differently?

They were good

BACKGROUND

Please describe your company and your position there.

URI Soča is hospital with a pharmacy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Positiva, and what were your goals?

Design and implementation of web shop

SOLUTION

How did you select this vendor and what were the deciding factors?

reference, price, time frame

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

wireframe, design, programming of web shop

How many people from the vendor's team worked with you, and what were their positions?

2 (IT, design)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

New shop increased web traffic and revenue according to plan.

Describe their project management style, including communication tools and timeliness.

We had project manager who followed project.

What did you find most impressive or unique about this company?

They have experience in Magento platfrom.

Are there any areas for improvement or something they could have done differently?

No.