Please describe the scope of their involvement.
We had a collaborative process with Portland Webworks. They started an initially smaller version of the design. With the Affordable Care Act, Idaho chose to bring on their own state marketplace. We had to bring on additional functionality which would be associated with an online application for all health coverage, not just the Medicaid from our state agency. This happened because, once the legislature decided that Idaho would have its own exchange, we obtained approval to create a single, unified marketplace which tied into the state Medicaid agency's functions. A new partnership was created which brought along not just an application portal for the Medicaid component of the Affordable Care Act, but it was also related to applications for APTC [Advanced Premium Tax Credit], which is a program helping families pay a portion of their insurance. It related closely to the Medicaid agency's relationship to The Affordable Care Act.
We needed these types of services in areas of our child support program. We engaged Portland Webworks one more time through a request for proposal for ongoing development and maintenance of our web functionality. We have gone through a 4-step process.
In the last legislative session, a proposal came up but didn't materialize. We decided to use Portland Webworks for that work because, if the work were to be approved, we'd need to move very quickly. We had a budget of half a million dollars for developing a small piece of the overall initiative. Being able to call an external vendor like Portland Webworks was like having an extra tool in a toolkit.
The largest part of our development project during the 4-year cycle has involved around 75 internal developers. Portland Webworks came in addition to that, providing augmentation for the web-based function.
We've put out a contract for a different development project, which Portland Webworks also won. In a way, they've come to know us well enough to respond accurately to our requests. We offer one of the most innovative products available for health and human services, which we call the Live Better Initiative. Portland Webworks was one of two respondents to our request for proposal process. They won that bid and are currently providing a hosted solution which is external to our department.
Within all the elements involved in the Affordable Care Act and the functionality associated with an integrated solution, Portland Webworks' proposal won. The solution is a self-authoring service directory which allows providers throughout the state to publish content. It allows a user to reach an actionable step in order to get to a service within 3 clicks.
How did you come to work with Portland Webworks?
We started looking for an external firm who had expertise in web development and could rapidly help us build an online portal over a crisis period. We specifically needed to interact with the public around processing applications and managing public assistance benefits, which sometimes includes child care. Portland Webworks won our request for proposal.
Could you provide a sense of the size of this initiative in financial terms?
We initially had a budget of 1 million dollars for Portland Webworks' work. Our emergency procurement umbrella was for 5 million dollars, but we didn't come close to that amount. The total cost for Portland Webworks' services has been around 5 million dollars over the last 4 years. Our two currently active contracts are valued at $500,000 and $1,500,000 per year, respectively.
What is the status of this engagement?
We're working through an ongoing development and maintenance contract with Portland Webworks at the moment. We also have an open contract with them for the Live Better program.