What evidence can you share that demonstrates the impact of the engagement?
The quality of their work is excellent. I’ve used consultants in the past and haven’t felt like I was getting value for the dollar. With Pontem, I feel like I’m getting excellent value relative to the expenditure. We’ve taken on several projects with them and we’re going to do several more because the work they’ve provided us with is exceptional.
How did Pontem Innovations perform from a project management standpoint?
They’re exceptional. They do everything a consultant needs to do, which is managing the client. I’ve had no issues; they’re prompt, true to their word, and follow up when they need to. They keep us on track and are excellent. We mostly communicate by email, phone calls, and a lot of video conferencing for the past six months.
What did you find most impressive about them?
They broke our data down into digestible formats, which is key for us since we have so much data and need to know how to use it. They’ve helped make sense of a huge amount of information. From a consulting perspective, they’re a pleasure to work with. They set out objectives, follow up on them, meet the goals, and bill us accordingly. I get a lot of value from the relationship and have built a lot of trust in them as business partners.
As a small business, the idea of using data analytics to enhance my business always sounded like something that would be extremely costly, and only something large corporations could do. Pontem makes it so that we can utilize the resources and information to the best of their ability.
Their outsourced model is quite flexible, so it allows us to tailor the requirements and needs alongside our budget, which is a big part for us. We were able to tailor that spend to match their services, so we receive exceptional value for our dollar.
Are there any areas they could improve?
There’s absolutely nothing they could do better for us. There’s nothing I would change and we’re going to continue working with them.
Do you have any advice for potential customers?
Don’t hesitate. Every business should be working with them. There is value and skill that they can bring to every business. For small businesses, this is a great way to help companies scale and get value from their services without having to take on the full committed cost. I’d recommend everyone to work with them with no reservations.
The excellent service from Pontem Innovations has stretched across several projects, helping the business make informed decisions and find great value in the data. The team provides tailored support and is dedicated to achieving success with the client, ensuring all goals are accomplished.