Could you share any statistics or metrics from this engagement?
The project has improved organization and availability of a great deal of information on Embrapa's research, along with the results in terms of new technologies. With a well-structured database, it was possible for Embrapa to establish stricter criteria for monitoring the projects, making its processes more efficient and effective.
How did Polisys perform?
As the person responsible for the execution of the contract, I can say that Polisys performed very well on every commitment.
What distinguishes Polisys from other providers?
Yes. I have noticed that Polisys went above and beyond contractual demands. It was possible to establish a real partnership with them since they perceived the importance of the project for the company and consequently for Brazil. They didn't remain in the comfort zone, just strictly following their obligations. On the contrary, they acted enthusiastic, persevering, and competent.
In hindsight, are there areas in which they could improve or things you might do differently?
Due to Brazilian legal constraints, the execution of the project becomes quite bureaucratic, leading to productivity losses. But, this was not their fault, more of a Brazilian legal environment condition. With the experience acquired, I would hire Polisys again, but with different contract specifications to increase productivity.