Translation and localization services
PoliLingua provide managed language solutions to clients large and small. We specialize in:
- Translation
- Localization
- Subtitling
- Multilingual voice-over
- Transcription
- Interpreting
Focus
Portfolio
Industries we serve:
- Life science
- Legal
- Gaming
- Manufacturing
- Hospitality
- Banking and finance
Reviews
the project
TEP for Employee Engagement Tool
"They are communicative and keep deadlines."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the account director for a communications company.
What challenge were you trying to address with PoliLingua?
We needed an internal employee engagement program. We wanted an e-learning tool that would be rolled out and it needed translation.
What was the scope of their involvement?
They worked with translation, editing, and proofreading. They did this for many different languages. The work was done in a very specific format that had to be embedded in the program.
What is the team composition?
We’re just working with one person.
How did you come to work with PoliLingua?
We Googled a few companies and compared different quotes. They were responsive.
How much have you invested with them?
We spent around $5,000 British pounds ($6,100 USD).
What is the status of this engagement?
The project began in December 2019 and is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The tool has been brought to launch. We are having it sent to global launch, although they’re still getting things checked by our internal team. They’re very good. The responsiveness and accuracy were great.
How did PoliLingua perform from a project management standpoint?
It’s been very fast and easy. They are communicative and keep deadlines.
What did you find most impressive about them?
The speed and ease were great.
Are there any areas they could improve?
No, we’re very happy.
the project
Translation & Localization for Media Acquisition Firm
“They answer our questions quickly, even during non-business hours. It’s really nice to have that level of support.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the managing director of the Bulgarian daughter company of a large organization that focuses on media acquisitions.
What challenge were you trying to address with PoliLingua?
We needed translation services for our creative materials.
What was the scope of their involvement?
They delivered and proofread the translations. So, after a translator finished their work, another specialist would QA the work for errors and authenticate it. They were also helpful in localizing some of our content. For instance, we may ask them to provide us with a typical Swedish name for our Swedish materials. The final deliverables were translated into European Spanish, Latin American Spanish, German, Italian, Swedish, and Dutch. We use their services about four times each week.
What is the team composition?
We had one main point of contact who served as an account manager. I didn’t speak with the translators themselves, through.
How did you come to work with PoliLingua?
I searched for the best translation companies on Google and contacted pretty much all the companies on the first page. Their rates were reasonable compared to others, and the team turned projects around very quickly. I stuck with them because of their translation quality and responsiveness to our messages.
How much have you invested with them?
We’ve spent about $3,000 on their services so far.
What is the status of this engagement?
We started working together in March 2020. Our teams are still collaborating, and our need fluctuates with them each month at this point.
What evidence can you share that demonstrates the impact of the engagement?
The work is delivered quickly, and the team responds to us in a timely manner whenever we have questions. The quality of the translations is strong as well, so we’re very satisfied and happy to continue our partnership. The materials they’ve delivered are performing well in the market.
How did PoliLingua perform from a project management standpoint?
All of our work was done via email. We would send them the written material to be translated, and they would return with what we requested. They even offer a rush order service that allows us to get projects done on a faster timeline if needed.
What did you find most impressive about them?
They answer our questions quickly, even during non-business hours. It’s really nice to have that level of support.
Are there any areas they could improve?
Sometimes I’m concerned that some of their translators may not be native speakers of the language. They’ve assured me that they are, but it may be nice to have something that would verify that.
Do you have any advice for potential customers?
Give specific instructions about how you want things done within your email requests. That way, you’ll get things back faster with no mistakes.
PoliLingua successfully brought the product to launch. They are communicative and quick. Their accuracy was impressive.