Point Taken Communications

BACKGROUND

Please describe your company and your position there.

I’m the President of a real estate company who specializes in the Jacksonville housing market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Point Taken Communications?

We needed a new website that was more dynamic and provided our customers with information about the area, neighborhoods, and specific information to the buying and selling process. We want to be a local resource - not just a home search engine

SOLUTION

How did you select this vendor and what were the deciding factors?

Point Taken is well known for website design and development. Great reputation

Describe the project in detail and walk through the stages of the project.

The designers sat down and interviewed us and got to know what the business is about, how we operate, what we were looking for

How many resources from the vendor's team worked with you, and what were their positions?

The team leader was our main POC

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website has generated leads that are deeper into the search process rather than just browsing. They looking for a Broker to partner with and move through the process with

How effective was the workflow between your team and theirs?

Everything was done in a timely manner and what I expected

What did you find most impressive or unique about this company?

The creativity and interest in understanding my business so the project reflected my brand and personality

Are there any areas for improvement or something they could have done differently?

Not that I can think of