Can you share any outcomes from the project that demonstrate progress or success?
Within a single month alone, the download total far exceeded our expectations. Though we currently don’t have any specific goals in mind, we’re working to gain new resources and downloads through our marketing efforts.
How effective was the workflow between your team and theirs?
PocketCake did an excellent job communicating and managing the expectations. The time lines were at their discretion, and we did not push for end dates, which allowed them to complete the implementation without any pressure. While the project took a bit longer than expected, the outcome far exceeded our expectations.
What did you find most impressive about this company?
We were surprised at Pocketcake's excitement for the app. They did a lot of research on ASD, listened to our experiences and ideas, and implemented the app, making sure to think through every little detail. They approached the app as both developers and users, which demonstrated a high level of empathy. This made our jobs easier because they understood our wants and needs.
Are there any areas for improvement?
While the natural progression of the project developed an efficient, flawless app, it would have been helpful to have a more concrete time line with an established end date.