Poast Ecommerce

BACKGROUND

Please describe your company and position.

I am the Owner 

Describe what your company does in a single sentence.

A gift shop selling goods for the garden, self and home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Poast Ecommerce to accomplish?

• Optimize Online Site For Growth

SOLUTION

How did you find Poast Ecommerce?

Colleague

Why did you select Poast Ecommerce over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Poast Ecommerce were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I contacted Jeremy to help me optimize my online site for better growth, he walked me through steps I should update including adding reviews and updating my email marketing to a different provider.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I've now received 75ish reviews on my site, my orders increased after adding in email flows as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jeremy sat alongside me as I implemented many of these changes (since my background is in web design and dev too), he also took the time to create a few flows for me as well. He met me at my location and helped organize to-do's and deliverables.

What was your primary form of communication with Poast Ecommerce?

In-Person Meeting

What did you find most impressive or unique about this company?

Jeremy walked me through important steps I had not previously considered. Poast Ecommerce was flexible, knowledgeable, and actionable.

Are there any areas for improvement or something Poast Ecommerce could have done differently?

No