PNW Web Marketing

BACKGROUND

Please describe your company and position.

I am the Owner of The Law Office of Sam Sommerman

Describe what your company does in a single sentence.

Criminal Defense Law Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PNW Web Marketing to accomplish?

• Marketing
• Web Design
• Tech Support

SOLUTION

How did you find PNW Web Marketing?

Referral

Why did you select PNW Web Marketing over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from PNW Web Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am a lawyer with extensive experience in my field but little to no experience running a business. When I opened my own firm in 2023, PNW Web Marketing helped me in so many ways. They created my website, developed my digital marketing strategy, purchased my laptops, set up my phones, and consulted on cybersecurity issues. I could not have done it without them. later on when I foolishly opened a phishing email, PNW Web Marketing saved my butt and protected my client's data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I regularly receive new cases because of the web design and digital marketing PNW web marketing set up for me. my day to day tech needs run smoothly because they set it up well and when there are problems PNW web marketing quickly addresses them. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are almost always on time, and when there are good reasons for delay, PNW Web Marketing communicates the need for additional time well in advance. They were incredibly responsive to our needs. 

What was your primary form of communication with PNW Web Marketing?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

the custom and individualized approach at such an affordable price

Are there any areas for improvement or something PNW Web Marketing could have done differently?

they could use slightly better graphic design skills, the area of expertise is more the technical side of digital marketing