PNdigital Ltd

BACKGROUND

Please describe your company and position.

I am the Manager of RE/MAX

Describe what your company does in a single sentence.

Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PNdigital Ltd to accomplish?

• SEO AND PPC CAMPAIGN

SOLUTION

How did you find PNdigital Ltd?

Clutch Site

Why did you select PNdigital Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from PNdigital Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PNdigital manage our website's PPC campaign and SEO to boost our leads generation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Big reduction in cost per lead
• much higher conversions
• boost in organic traffic
• overall much higher revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great. I had Jay managing my ads and Ryan managing my SEO. I am aware there were others involved but we had one point of contact for ads and one for seo which made it very straightforward for us.

What was your primary form of communication with PNdigital Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

While the results of the campaign are course the main thing, we were very impressed by the strategic approach they took to the campaign. I liked that when they also didn’t just do what we wanted and pushed back when they thought certain things wouldn’t work. They always have the benefit of our business in mind, and their communication has been fantastic from day one.

Are there any areas for improvement or something PNdigital Ltd could have done differently?

No we have had a wonderful experience with PNdigital

BACKGROUND

Please describe your company and position.

I am the Senior Vice President of Irvine Company

Describe what your company does in a single sentence.

we are a real estate company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PNdigital Ltd to accomplish?

• Seo optimization of our website to rank in search engine

SOLUTION

How did you find PNdigital Ltd?

• Referral
• Clutch Site

Why did you select PNdigital Ltd over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from PNdigital Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project is about SEO optimization of our website, keyword research and ranking on search engine to improve our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improvement in our online presence, our website ranks better on search engine like google compared to before which makes it easier for users to access our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Significant improvement in our organic traffic and conversions. We are receiving our highest number of visitors ever and PNdigital also helped us recover from a Google penalty too which is a big win on it's own!

What was your primary form of communication with PNdigital Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and expertise. We hadn't worked with an agency before that gave us such impressive results such as this and I think that's down to the highly skilled staff and time and dedication to help grow our company.

Are there any areas for improvement or something PNdigital Ltd could have done differently?

Honestly not all. They have excelled and we confidently believe if they can continue this way they will be the best digital marketing agency.

BACKGROUND

Please describe your company and position.

I am the Company Owner of Freelance Writing Studio Ltd

Describe what your company does in a single sentence.

We are a content company that provides bespoke content for businesses around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PNdigital Ltd to accomplish?

• SEO
• Google Ads
• Meta ads

SOLUTION

How did you find PNdigital Ltd?

Clutch Site

Why did you select PNdigital Ltd over others?

• High ratings
• Pricing first our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We used PNDigital to helpus fine-tune our reach and ensure we were visible online. To do this, we needed PNDigital to implement the right strategies that allowed us to rank on page 1 of Google and ensure that all content engaged with our audience to drive up sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• ranking on Google page 1
• Increase in queries
• increase in sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were excellent. Their attention to detail was brilliant, and it was clear to see that they understood exactly what was required. They clearly mapped out our pain points and then went away to create a bespoke strategy that underpinned what we want to achieve. They provided multiple options and approaches with the aim of reaching our goals. It was their reputation, professionalism and desire to meet our needs that gave us complete confidence in all that they do.

What was your primary form of communication with PNdigital Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge, it was clear that they had been operating for many years in this industry and that they understood the techniques,methods and approaches that were required to drive results.

Are there any areas for improvement or something PNdigital Ltd could have done differently?

nothing at all, we were really impressed.

BACKGROUND

Introduce your business and what you do there.

I’m the medical director of Harley Street Dermal, a cosmetic injectables skin clinic in central London.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

We have been using PNdigital’s digital marketing and SEO services.

SOLUTION

What was the scope of their involvement?

PNdigital helps us acquire backlinks, create content pages regularly, and boost our rankings with SEO by using selected keywords. Their team regularly makes changes to our site per my request.

What is the team composition?

I work with four people from PNdigital, including a dedicated digital marketing person, a dedicated SEO specialist, a dedicated Google My Business expert, and the director, with whom I am in touch regularly. We also work with an account manager.

How did you come to work with PNdigital Ltd?

I did an online search for marketing and SEO agencies and looked through their reviews. Then, I talked with at least five companies before choosing PNdigital. Their proposal was very detailed, and they seemed to know what they were talking about. Moreover, they explained that they used white hat techniques instead of black hat techniques for SEO, and their strategy offered great value for the money, so I hired them.

How much have you invested in them?

I’ve spent close to £100,000 (approximately $124,000 USD) with them so far.

What is the status of this engagement?

We began working with them in January 2022, and it's an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to PNdigital, I’ve seen a monthly increase in our rankings, and our ROI has also significantly increased since we began working with them. They’re constantly growing our keywords, several of which have climbed and gotten us first place in search results. Additionally, we’ve been able to achieve those results over the course of one year, which is a lot sooner than expected.

As a secondary result, we’ve seen an increase in our website traffic; most of that traffic comes through SEO. I do a lot of market research for the clinic, and I usually ask clients how they heard about us. Before working with PNdigital, people coming to our site after finding us through a search engine were about 10% of our total business. Now, over 60% of our clients have come after finding us online — that’s essentially a 600% increase. 

In addition to those results, I’ve received positive feedback from clients about our website and its optimization. They’ve told me that our site is easy to use and accessible. A lot of clients are really pleased with our site’s new structure and the tools that PNdigital has integrated into it, such as WhatsApp.

Moreover, our inquiries form is easier to fill out, and the call button is readily available on our website, which makes it very easy to contact us. The content that PNdigital produces for us is very helpful as well. They’ve created very targeted, specific, and factually correct content, so I’ve only been doing small changes rather than major ones. When I worked with a different agency, I had to change 50%--60% of the content they created because it wasn’t appropriate or well-worded. Now, I make changes to less than 10% of the content that PNdigital produces.

Overall, I’m really pleased with the service I have gotten from PNdigital, which is why I’m leaving this review. They deliver the results I want and provide me with great value for the money.

How did PNdigital Ltd perform from a project management standpoint?

PNdigital has been very understanding. I’m a difficult customer because I’m strict and deadline- and target-focused. However, PNdigital really knows what they’re doing because they almost tell me what I need before I can request it.

In addition to that, PNdigital’s communication is absolutely fantastic. I’m constantly in touch with a dedicated account manager and the director whenever I need to discuss new opportunities, projects, or services. Their team is very flexible and responsive, and they excel at conversion tracking and analytics, which is very helpful.

PNdigital sends me monthly reports to discuss, which is also helpful because those reports give me an idea of how well they’re performing every month. This also allows me to compare results between months — I can even go back six months to see our progress and adjust our strategy accordingly.

We have regular meetings and calls with PNdigital, most of which are hosted on free platforms such as Google Meet and Zoom. Sometimes, we have regular calls; other times, we have meetings with the whole team. Additionally, we communicate via email as needed.

What did you find most impressive about them?

I also work with other companies, and I oftentimes need to direct them and tell them what I need. However, PNdigital is very proactive, and they reach out to me first. That’s a very useful skill for a company to have; they take work off of our plate by making plans and strategies in advance so that I don’t have to tell them what to do.

Are there any areas they could improve?

PNdigital has been brilliant, so there’s nothing much they could improve on. They’re very transparent and honest, so whenever they have small mistakes, they hold themselves accountable for those. Other companies try to hide their mistakes, but PNdigital doesn’t do that.

BACKGROUND

Introduce your business and what you do there.

I’m the web developer of a vape business. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

I needed help implementing SEO for Google to bring traffic to our website.

SOLUTION

What was the scope of their involvement?

PNdigital has been our SEO partner for the past three years. They execute campaigns to increase our website traffic from Google’s search engine. Beyond that, they also implement SEO strategies on Google My Business and Google Maps. 

What is the team composition?

I work with Paras (Owner).

How did you come to work with PNdigital Ltd?

I found Paras through Fiverr. 

How much have you invested with them?

I’ve spent upwards of $165,000.

What is the status of this engagement?

We’ve started working together in December 2018, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to PNdigital, I’ve seen a consistent increase in website traffic and improvement in customer engagement on our website.

I’ve tried different agencies before, but I haven’t seen results with their work. With PNdigital, it has only taken a month for me to see positive results. They’ve been really effective right off the bat, and that efficiency has only gotten better over the years.

How did PNdigital Ltd perform from a project management standpoint?

PNdigital is very good at project management — they’re always on time with their deliverables and transparent with their work. Sometimes, I fall short in communicating, but Paras is always on top and accommodating. We usually communicate through WhatsApp and email. 

What did you find most impressive about them?

PNdigital is effective and efficient in what they do. Their services are also very cost-effective. I’ve seen their company grow and become successful, and that speaks to the quality of their work. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Wait for a minimum of six months before you see substantial results. 

BACKGROUND

Please describe your company and your position there.

We are a tour company in Morocco providing the best excursions in Marrakesh. I'm the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd?

We initially used them for SEO but then due to the growth of our company we expanded into google ads and then Facebook ads

SOLUTION

How did you select this vendor?

We searched on Google and found them

Describe the scope of their work in detail.

We are a tour company in Morocco and were looking to attract more leads for our excursions. PNdigital helped us to grow our paid and organic traffic and even outperform some tycoons in the industry. They took care of the technical seo, content, backlinks, google and facebook ads management.

What was the team composition?

Tom and Jason were our main points of contact for everything.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, our year on year traffic is up 201% across all channels. Before we hired PNdigital we couldn't track what was working and were spending money without knowing if it's working or not. We are now clearly able to see our sales rising and this is even during a time where far less people are travelling due to COVID.

How effective was the workflow between your team and theirs?

Their communication has been excellent. If anything we have held them up a few times due to our team being slow to respond but they always gave us a friendly nudge and we really appreciated that they cared so much!

What did you find most impressive about this company?

Their expertise to help grow our business. It's not just about the marketing for them and their technical ability. They do everything they can to ensure we succeed and this has helped us to compete with some tycoons in our market.

Is there any area for improvement or anything that could have been done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the founder of a Shopify agency. We deliver custom, bespoke Shopify stores to clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd, and what were your goals?

We’ve been running google ads for 6 months and were looking for a partner to help us scale our revenue. We hired PNdigital for PPC including Google and Facebook Ads. Our goal was very simple. To generate a higher ROAS (3.5x minimum) and from there exposure into new markets to see what countries could open up additional revenue for us.

SOLUTION

How did you select PNdigital Ltd and what were the deciding factors?

PNdigital were recommend to us by a friend and so we setup an initial consultation with them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

PNdigital did an audit of our current campaigns to see what quick wins there were. The audit was very detailed and it really showed us their expertise. They rebuilt all our ads on google and facebook, including shopping campaigns on google and remarketing across both channels. They have been optimizing the campaigns ever since and carry out rigorous A/B testing to give us the best results.

How many people from the vendor's team worked with you, and what were their positions?

I work mainly with John and Peter who have regular calls with us and a great monthly report which explains everything and shows our progress.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results are clear and progress has been excellent. We’re achieving 5x ROAS which is much better than we expected. The communication and support has been brilliant too. PNdigital are proactive and of the highest standard to work with.

Describe their project management style, including communication tools and timelines.

Magnificent. Always available to help with any questions we have and we trust them with our campaigns.

What did you find most impressive or unique about this company?

How quickly they we able to make a difference to our campaigns. They mentioned It would take about 6 months to see the results we were seeing and we have seen that in half the time. I like that they do everything they can to manage expectations and as a result, they have considerably over-delivered.

Are there any areas for improvement or something they could have done differently?

Not that I can say or think of currently

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

We were relying very significantly on lead generation and wanted to move towards paid traffic channels.

SOLUTION

What was the scope of their involvement?

PNdigital Ltd provided digital marketing services for us. Their team was responsible for running PPC campaigns on Google Ads. Additionally, their team worked to optimize our website for SEO.

What is the team composition?

We worked with Paras (Founder) and has a team leader assigned to our account who was our main point of contact.

How did you come to work with PNdigital Ltd?

We received a referral for PNdigital Ltd. After we read through their website and Clutch profile, we decided to work with them.

How much have you invested with them?

We invested around $95,000.

What is the status of this engagement?

Our ongoing engagement began in June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have seen increased conversion rates and traffic, meeting our goals. Before we started working with PNdigital Ltd, our traffic was almost nonexistent but now we appear quickly in search results.

How did PNdigital Ltd perform from a project management standpoint?

PNdigital Ltd is wonderful. One of the reasons we started working with them is because they take communication seriously. Right from the bat, we saw very clear and open communication.

What did you find most impressive about them?

Their attention to detail helps PNdigital Ltd stand out. They really listen to our exact instructions.

Are there any areas they could improve?

No, I have loved working with them.

Do you have any advice for potential customers?

Be open and trust PNdigital Ltd’s team. They will ask for everything they need to make it work for you. You don’t need to be an expert in the field, that’s what PNdigital Ltd is there for.

BACKGROUND

Please describe your company and your position there.

I am CEO of manaknightdigital Inc. We make custom software for SMB companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd?

We developed a website for an attorney and they were looking to expand their online presence and generate leads so we hired PNdigital for SEO and Google Ads.

What were your goals for this project?

We wanted to help our client generate more leads for their law firm and compete more effectively online. Their business was reliant on referrals and we knew Google was the best option for them to expand.

SOLUTION

How did you select this vendor?

We were referred to PNdigital by another client we work with. We had a couple of calls with them and it was clear they had a lot of experience in this industry so we chose to work with them.

Describe the project in detail.

They conducted a very detailed SEO audit for the website which was very impressive. It outlined all of the issues that was holding the site back with a full action plan on what they would do to help get the client ranking on Google.

They also provided us with Google Ads research to help us get an idea of the budget our client required for paid marketing. They have made a lot of improvements to the site, fixed the on page issues, created content for us as well as link building and even helped with conversions for the website.

What was the team composition?

I deal with a PM so I am not sure how many people are working on the project but everything is managed very well with clear reporting.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very positive impact on our business. Our client is very happy as they are ranking well for competitive search terms and they receive a healthy supply of quality leads each month. Their firm is no longer reliant on referrals and revenue has grown very impressively over the last 18 months. They have secured some of their biggest cases thanks to PNdigital.

How effective was the workflow between your team and theirs?

Excellent. We have one main point of contact and any questions are answered very quickly. We have clear reports of progress too.

What did you find most impressive about this company?

Communication is excellent. The reporting is very clear and we are fully kept up to date with all work being done. They care very much about our business and client growth, and the results have been fantastic.

Are there any areas for improvement?

Not that I can think of. We are serviced very well.