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UX and UI Agency London

Plug & Play collaborates with Marketing Managers, Business Owners and Development teams to deliver performance improvements including lead generation and search engine rankings for the business. We do this with the delivery of websites, mobile apps, marketing strategy and UX & UI design.

Our websites are 375% more likely to be found in Google - contact us to find out how we do it.

  • $10,000+
  • $100 - $149 / hr
  • 10 - 49
  • London, England
  • Founded 2007

2 Locations

  • London , England
  • Guildford , England
Total Reviews
19
Average Referral Rating
4.8 /5
Most Common Project Size

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    Plug and Play Review Insights

    Overall Review Rating

    4.8
    • Quality 4.7
    • Schedule 4.7
    • Cost 4.4
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Adaptability to Client Requirements

      The agency was praised for their adaptability and willingness to tailor their approach to meet specific client requirements, ensuring a customized solution.

    • High-Quality Design and Development

      Clients consistently praised Plug & Play for delivering high-quality design and development work. Their outputs often exceeded client expectations, particularly in UI/UX design and custom web applications.

    • Areas for Improvement in Expectation Management

      A few reviews mentioned that Plug & Play could improve in managing client expectations, particularly around project timelines and potential technical challenges during launches.

    • High Client Satisfaction

      Overall, clients expressed high levels of satisfaction with Plug & Play's work. Many noted that they would be happy to work with the agency again on future projects.

    • Comprehensive Documentation and Handover

      Clients appreciated the comprehensive documentation and handover process, which facilitated smooth transitions and ongoing maintenance of the delivered solutions.

    • Strong Understanding of Client Needs

      Clients consistently felt that Plug & Play had a strong understanding of their needs and objectives. This understanding translated into designs and solutions that aligned well with client goals.

    Plug and Play Reviews

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    Web Design, Dev & Testing for Graduate Recruiting Company

    • Search Engine Optimization UX/UI Design Web Design Web Development
    • $50,000 to $199,999
    • Apr. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Plug & Play’s communication has been brilliant throughout — they’re efficient and quick to respond.”

    Mar 3, 2023
    Marketing Manager, Give a Grad a Go Recruitment
    Jess Hart
    • Other Industry
    • London, England
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Plug & Play has designed and developed a new website for a graduate recruitment company. Their scope has included branding, wireframe and UX design on Figma, development, testing, and continuous improvements.

    Mobile App & UX Design for Land Mapping Company

    • UX/UI Design
    • $10,000 to $49,999
    • Mar. - July 2022
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    “Overall, we had a very positive experience working with them.”

    Nov 10, 2022
    Director, Land Mapping Company
    Anonymous
    • Environmental Services
    • London, England
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A land mapping business hired Plug & Play to design their mobile application using Adobe. They assisted the client with narrowing down the scope of the project before presenting and implementing the designs.

    Web Dev, Design & Maintenance for Sports Betting Company

    • Custom Software Development Web Development
    • $50,000 to $199,999
    • Sep. 2021 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Their attention to detail and responsiveness is impressive."

    Sep 16, 2022
    Head of Customer Marketing, Smarkets
    Adam Baylis
    • Sports
    • London, England
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Plug & Play acts as an outsourced web development partner for a sports betting company. The team handles the development, design, and maintenance of multiple websites.

    Custom Software Dev for Marketing Data Analytics Platform

    • Other Design
    • $10,000 to $49,999
    • Oct. 2021 - Jan. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The overall competence in design adapted to our specific requirements."

    Jul 14, 2022
    Chief Product Officer, Marketing Data Analytics Platform
    Anonymous
    • Advertising & marketing
    • London, England
    • 51-200 Employees
    • Online Review 
    • Verified

    Plug & Play built an analytics platform, beginning with an initial discovery phase and high-fidelity wireframes. They later provided development and design services as needed.

    Web Design & Development for R&D Construction Program

    • UX/UI Design Web Design Web Development
    • $50,000 to $199,999
    • May - Oct. 2021
    4.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They were able to deliver for us a more effective ‘virtual front door’ for the programme."

    Dec 9, 2021
    Head of Campaigns & Brand, Construction Innovation Hub
    Bibiana Bonilla
    • Construction
    • London, England
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Plug & Play provided web design and development services for a major R&D programme in the construction sector. They built the WordPress site and ran training seminars for the internal team on how to use it.

    UI/UX Design for Fintech Startup

    • UX/UI Design
    • $50,000 to $199,999
    • Aug. - Nov. 2021
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.0

    "Overall had a great experience and would recommend working with them."

    Dec 4, 2021
    Product Manager, Fintech Startup
    Anonymous
    • Software
    • Seattle, Washington
    • 51-200 Employees
    • Online Review 
    • Verified

    Plug & Play was hired to build UI design for a fintech startup. The client wanted to replicate UI mocks and iterate design elements into their new product.

    UI/UX-focused Web Redesign for Computer Software Agency

    • Web Development
    • $50,000 to $199,999
    • Apr. 2020 - Apr. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The project was huge, very visible and handled very professionally."

    May 27, 2021
    Group Head of Marketing, Elecosoft
    Caroline Passey
    • Software
    • London, England
    • 201-500 Employees
    • Online Review 
    • Verified

    Plug & Play was hired to redesign a computer software company's website to improve its UI/UX design. The client aimed to show a balanced portfolio to its users.

    Custom Software Dev for WWF

    • Custom Software Development
    • $10,000 to $49,999
    • Nov. 2020 - Feb. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Our internal team was impressed by the quality of their work. It was a really positive experience.”

    Mar 10, 2021
    Senior Digital Product Manager, WWF
    Chris Cottrell
    • Nonprofit
    • United Kingdom
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    Plug & Play used Laravel to redevelop a carbon footprint calculator. They updated the underlying data model to simplify updates and integrated APIs that allows partner organization to access the tool.

    UX/UI for Test Results Web Application

    • UX/UI Design
    • $10,000 to $49,999
    • Aug. - Oct. 2020
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    “They were able to translate our requirements into something that exactly matched our needs.”

    Dec 14, 2020
    Co-Founder, Test Results Web Application
    Anonymous
    • Software
    • London, England
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Plug & Play completely redesigned a test result reporting solution, focusing on improving the web app’s flow. They improved the global navigation and made things more consistent.

    Web Dev for Data Protection Agency

    • Web Development
    • $10,000 to $49,999
    • Aug. - Sep. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They were excellent, organized, and prompt. Very often, we were the ones slowing the project down."

    Oct 8, 2020
    EMEA & APAC CTO, Assured Data Protection
    Stew Parkin
    • IT Services
    • Leeds, England
    • 11-50 Employees
    • Online Review 
    • Verified

    Plug & Play designed a platform for a data protection agency using CSS to amalgamate the client's in-house solution.

    Locations (2)

    16 - 20

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