Plathanus

Please describe your company and your position there.

I am the technology leader at Feedz, responsible for the entire operation of the platform. Our company has more than 20 employees and we have developed our platform for companies that want to increase employee engagement and improve team management.

For what projects/services did your company hire Plathanus?

Our company felt the need to have a mobile application to meet a very specific demand, but of great value for our growth in the job market. We don't have enough manpower to build an application and maintain the platform.

What were your goals for this project?

Our main goal is notification in mobile applications. With this, we believe that the engagement of the platform will increase considerably, given that many of our users work in the field.

How did you select this vendor?

We already know the excellent work of Plathanus, both from friends and referrals.

Describe the project in detail.

The goal of the project is to have an application that runs our current web platform, within a mobile application, but that we can use the push notification tool native to the mobile phone.

We held two alignment meetings and entered Slack to improve communication. The whole project, the communication was impeccable, always very direct and fast, which made it easier to overcome problems encountered.

What was the team composition?

Five people were assigned to test the application that was being implemented by Plathanus. Plathanus made available two people who dominate the content for both IOS and Android, which made us accelerate the project to deliver an excellent job.

Can you share any outcomes from the project that demonstrate progress or success?

With one month of development, we have an application that will meet this demand that we need. We believe that the application will help a lot when selling our platform and provide inputs for the commercial to explore this side more.

How effective was the workflow between your team and theirs?

The project had a fluid and objective communication. It was easy to talk about the problems encountered and find solutions that we managed to get through these problems without increasing the cost of the project in both time and money.

What did you find most impressive about this company?

The best part of working with Plathanus is that they embrace the project in a spectacular way. They want the right project and to meet all customer expectations

Are there any areas for improvement?

Everything is in perfect sync, with no improvements to report.

Please describe your company and your position there.

My company has an app that offers essential financial services and after 2 years of operation, we decided to innovate through a whitelabel online credit solution.

For what projects/services did your company hire Plathanus?

We looked for companies that had experience in product discovery methodologies, that would help us better understand our intentions and the needs of the market, in addition to delivering the entire design of the solution in a format that would allow us to track the delivery of the solution.

What were your goals for this project?

We had a very limited budget and we needed the development of the solution to be in line with the market need and that the entire design and development stage did not allow deviations from poorly planned requirements and rework.

How did you select this vendor?

We started looking for partners through our relationship network and received some positive indications from Plathanus.

Describe the project in detail.

Following a methodology based on design thinking, Plathanus started the work with the "Inception" phase, where we obtained a more adherent vision to our needs and expectations regarding the objectives of the impacted personas. The final summary of this work was an MVP based on User Story Mapping.

What was the team composition?

A Business Manager, a Project Manager, 2 Developers and 1 Business Analyst were involved

Can you share any outcomes from the project that demonstrate progress or success?

After 2 months of work, we received the delivery of each phase, through Inception documentation; Detailed development schedule based on prioritization using an activity sequencer; User Story Mapping of the solution.

How effective was the workflow between your team and theirs?

It was very fluid, much of the contact was through face-to-face meetings and when it was not possible we used a slack group.

What did you find most impressive about this company?

They acted very professionally, strictly following the schedule and deliveries.

Are there any areas for improvement?

We had a successful job and led by both teams. I have no considerations.

Please describe your company and your position there.

We are a Financial Institution that operates throughout the State of Santa Catarina. we have products for Individuals: Public and Private Payroll Loans and for Legal Entities we have Prepayment of receivables, Compror, Vendor and Working Capital. My role in the company is as a Technology Manager.

For what projects/services did your company hire Plathanus?

We hired Plathanus to reformulate and develop the Santinvest Institutional Portal.

What were your goals for this project?

The objectives were to bring a modern website, tuned to the new concepts of Digital Bank, that talks to its different personas. A lightweight website that draws the public's attention to the company's new moment.

How did you select this vendor?

We conducted a market survey in the region where we are located and after knowing the performance model of all competitors, which were 5, Plathanus was the company that we understand as the most adherent to delivering value to the product. In addition, its cost was one of the lowest practiced.

Describe the project and the services they provided in detail.

For the Project, Plathanus conducted some targeted research with key people in the process within the company, such as the Board, Marketing and Products team, in addition to IT. With the survey carried out, we held another 2 meetings to review and approve the material collected. From that, Plathanus had the input to start the Project and have the autonomy to propose the best practices regarding the usability of the new website.

What was the team composition?

Plathanus has a very good multidisciplinary team that we deal with directly in every situation that arises, decisions are made quickly and everything flows very well. For their part there is a team composed of about 5 people. My role in this Project is to validate the structure of the site / pages, serve as an intermediary with the other internal teams involved in the Project and also with decision-making power.

Can you share any information that demonstrates the impact that this project has had on your business?

We mainly improved the visibility of our website, which with this new design further demonstrates the Santinvest concept as a Financial Institution for the people of Santa Catarina.

How was project management arranged and how effective was it?

Since the understanding of the proposal, the negotiation of values ​​and the start meeting of the Project, we have been guided through good project management practices. We have always had the details of each phase together with the cost management per phase delivered. This gave Santinvest the exact idea of ​​the percentage of each stage and how much was yet to be delivered.

What did you find most impressive about this company?

The transparency and organization of their project management stood out.

Introduce your business and what you do there.

We're a travel app, and I'm the president of the company.

What challenge were you trying to address with Plathanus?

We were looking for a vendor to develop our app.

What was the scope of their involvement?

We gave Plathanus the wireframes and they developed both the front- and backend of our application. It's an app for iOS and Android that allows users to search for and select flights. It also automatically notifies users if the flight has been canceled or delayed. Plathanus integrated the app with Stripe and other third-party APIs. It's quite a complex app, but Plathanus did a great job making it user-friendly for our customers. Our in-house team is also very involved, so it's been a collaborative process.

What is the team composition? 

We work with three developers and a project manager. 

How did you come to work with Plathanus?

I read their reviews on Clutch and I decided to contact them. 

How much have you invested with them?

We've spent about $20,000.

What is the status of this engagement? 

We started working with Plathanus in September 2018 and the relationship is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

The application is not live yet, but they definitely know what they're doing. The quality of their work is excellent. 

How did Plathanus perform from a project management standpoint? 

They're great communicators and they always let us know if there is a delay. We use Jira to keep track of the project. If there are any bugs or issues, Plathanus addresses them pretty quickly. We also use WhatsApp to keep in touch.

What did you find most impressive about them?

They're very approachable and work well as a team. They're also very knowledgeable and try to identify issues as soon as possible. 

Are there any areas they could improve?

We've had a lot of bugs and improvements, so we're a little bit behind the schedule. 

Do you have any advice for potential customers?

They're definitely a reliable and trustworthy partner. 

Please describe your company and your position there.

We are building a service center for educational platforms to help students find answers to frequently asked questions related to the platforms themselves or other school subjects. We want to reduce the need for daily in-person resources. 

For what projects/services did your company hire Plathanus?

We hired them to help develop and manage each of our call centers using updated and innovative technologies.  

What were your goals for this project?

Our primary goal was to capture all potential questions that students may have. The challenge was to map and transfer the platform’s entire functionality to ensure correct AI analysis and prediction.

How did you select this vendor?

Several partner companies recommended them. We liked the results of the initial prototype they developed and decided to pursue what is now a continuing partnership. 

Can you go into detail about the services they provided and the scope of the project?

They were responsible for everything from project management and market analysis and requirements to development, configuration, deployment, and production maintenance. 

What was the team composition?

The team included managers, front- and backend developers, QA specialists, DevOps personnel, and experts in both AI and internet of things.

Can you share any information that demonstrates the impact that this project has had on your business?

They developed our product from scratch. We now have regular meetings to prioritize our backlog and work out bi-weekly deliverables.

How was project management arranged and how effective was it?

The management was excellent. They clearly articulated the project’s progress using readable reports and graphs.  

What did you find most impressive about this company?

The transparency we have with their IT department is exceptional. Not only do we know exactly what they are doing, but we also know how and when they do it. We are familiar with everyone involved and vice versa. They continue to be responsible for all of our technological development. 

Are there any areas where they can improve?

They can offer a clearer contract; they tend to present more requirements than we expected.  

Please describe your company and your position there.

I am the owner of a Private Tutoring Course with pronunciation and language coaching focused on Business I.T and Entrepreneurship.

For what projects/services did your company hire Plathanus?

To design and develop a software platform to organize, manage and control students, class times and payments and cancellations.

What were your goals for this project?

To automate as much as possible the butocrative processes with which I used to use so much time doing.

How did you select this vendor?

Through a personal recommendation

Describe the project and the services they provided in detail.

They delivered small projects in stages always making sure that what they were delivering was always with the parameters we had pre established

What was the team composition?

The project Manager and a developer

Can you share any information that demonstrates the impact that this project has had on your business?

It completed changed my everyday organisation and freed up a substantial portion of time with this organization and therefore gave me more time to dedicate to class and other necessities

How was project management arranged and how effective was it?

They delivered weekly waves where I would verify and validate of satisfactory and review if not. I found the method very efficient with little time lost

What did you find most impressive about this company?

I valued the transparency and clarity with which they worked along with their efficient delivery and great feedback.

Are there any areas for improvement?

For what I requested I can safely say I have no complaints

Please describe your company and your position there.

I am a CEO at a civil construction retail store based in Florianopolis - Brazil. Our company has about 25 employees.

For what projects/services did your company hire Plathanus?

We were trying to create a product recommendation to the retail store but we didn't know from where to start. That's when we met Plathanus

What were your goals for this project?

Create an algorithm that recommend similiar products by the analysis of our hole database

How did you select this vendor?

We knew them from other projects

Describe the project in detail.

We have extracted several sheets from our databse first to try to combine two or more information that make sense to us. After that the devs clean the data, created new sheets with the best information and made the algorithm work

What was the team composition?

It was me as a product manager and 3 person of Plathanus

Can you share any outcomes from the project that demonstrate progress or success?

We had an primary idea when we started talking with them and after that they showed us a much better way to make our project run

How effective was the workflow between your team and theirs?

Was perfect. They understood what our goals were and it was like they were part of the company.

What did you find most impressive about this company?

The exchanged ideas between the evolution of the project

Are there any areas for improvement?

We don't think so, it was very good at all.

Please describe your company and your position there.

I’m the owner of Bistrot PET, a company specializing in the production of natural food for pets.

For what projects/services did your company hire Plathanus?

We were spending too much time processing our customers’ orders, and too much time calculating each dog’s daily food needs. We wanted to automate that process.

What were your goals for this project?

We wanted an effective online process that would support our customers’ needs.

How did you select this vendor?

After several internet searches and referrals from friends, we chose Plathanus because they offered us the best solution.

Describe the project and the services they provide in detail.

They proposed and developed a website and mobile application that would help our customers find our products and order them online. They integrated a form for customers to fill out their pet’s information, which returns a summary of their pet’s dietary needs. An integrated payment gateway allows customers to confirm these details and submit orders.

What was the team composition?

We worked with a business consultant, who conducted a survey of our requirements, understood our needs and presented solutions; two backend developers; a frontend developer; a test analyst; a scrum master; and a product owner.

Can you share any information that demonstrates the impact that this project has had on your business?

The app increased our flexibility and efficiency and saved us time. It was also more practical for our clients. Through an admin interface, we can now control our cash flow, new orders, and information regarding visits to our site.

How was project management arranged and how effective was it?

They used Scrum methodology, and I had daily updates on the development process. We were in constant communication. I validated the deliveries of each sprint cycle.

What did you find most impressive about this company?

They offered effective organization, and I had access to graphics monitoring the delivery of each sprint cycle.

Are there any areas for improvement?

No, we’re very satisfied.