Pixlogix

BACKGROUND

Please describe your company and position.

I am the Owner of a B2B Marketing Agency

Describe what your company does in a single sentence.

Marketing Agency specializing in B2B.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixlogix to accomplish?

• Build a website optimized for lead generation
• Create an environment that showcases products/services
• Design the site to encourage trust and credibiity

SOLUTION

How did you find Pixlogix?

Referral

Why did you select Pixlogix over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pixlogix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included: 

• Project initiation/kick-off call 
• Research and planning 
• Design phase 
• Development phase 
• Testing and quality assurance 
• Training 
• Ongoing support and maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase the number of leads generated through the website, 
• increase website traffic (achieve a 20% increase in traffic over the next 6 -months), 
• improve conversion rates, 
• improve average session duration from 2 minutes to 3.5 minutes, 
• improve search engine rankings, 
• decrease bounce rate from 50% to 30% within a year, 
• achieve a user satisfaction rating of at least 4 out of 5 in customer surveys. 
• Ensure data security and reduce the page load times from 4 to 2 seconds.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project had tight timelines and intricate delivery requirements, Pixlogix demonstrated unparalleled commitment to meeting deadlines and delivering result promptly. They consistently adhered to the established timeline - and kept us on track. They are always responsive when the project's requirements or priorities occasionally shifted, and proactive in identifying potential challenges and offering creative solutions. Overall, we are very impressed.

What was your primary form of communication with Pixlogix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Pixlogix team's development skills and dedication have consistently exceeded expectations. The project has been met with exceptional results – their ability to understand and execute our vision while also providing valuable insights and suggestions for improvement has cemented our collaborative partnership.

Are there any areas for improvement or something Pixlogix could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator of Kids in the Game

Describe what your company does in a single sentence.

Kids in the Game is a provider of youth sports programs in the New York City area, covering after-school, recess, and physical education programs, as well as specialized camps and clinics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixlogix to accomplish?

• We needed a company to build a web application for us.

SOLUTION

How did you find Pixlogix?

Online Search

Why did you select Pixlogix over others?

• Good value for cost
• Company values aligned

How many teammates from Pixlogix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixlogix is developing our web application using Ruby on Rails for the backend and JavaScript for the frontend. We’ve worked closely with the team on everything from the design to the UI/UX and the back- and frontend development. We provide a conceptual understanding of the app, and the pixlogix team provides technical expertise. 

They work with Figma for the UI/UX design. We have designers on our end who also create designs and go back and forth with their team. Currently, we’re close to the end of the MVP’s development and still have feedback loops.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to pixlogix’s work, we’ve seen success from a technical standpoint, and we’ve been able to get interested users. Our project has met several key milestones with pixlogix’s support. Additionally, we’ve showcased the app to over 25 individual families, and they’ve really liked it. Although it’s still early and there are many issues to fix, our test users are excited about the product. We’re currently working on building our following in a small town, and once we do that, we plan to expand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They go above and beyond in terms of their deliverables. They don’t just do what we tell them; they cross their t’s, dot their i’s, and sometimes do extra work beyond our requirements.

What was your primary form of communication with Pixlogix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with pixlogix’s high-quality talent. I spoke to some other vendors who just check the boxes and don’t care much about the project. Meanwhile, pixlogix’s team wanted to perform well, so they brought a lot of energy and enthusiasm to the project.

Are there any areas for improvement or something Pixlogix could have done differently?

As a startup, we always want to move fast, and we could benefit from pixlogix moving quicker and being more aggressive about deadlines. However, I’m unsure if this issue is on our side because our expectations are high or if they’re moving a bit slowly.

BACKGROUND

Introduce your business and what you do there.

I am the Founder and CEO of SGDstyle. We house two brands, UrbanUndercover and TowelTopper. UrbanUndercover designs and develops better travel apparel and accessories for the modern traveling woman.

We focus on versatility, fit, functionality and style. We place emphasis on sustainability, superior craftsmanship and longevity of your clothing. We’re seasonless minimalists who believe in encouraging and creating a better world.

TowelTopper is our other brand and these are patented towel bands that will wrap around the towel on your body or your beach chair to secure it in place. It’ll turn any towel into a spa wrap to keep you covered at home or away.

When you wrap it around the towel on your lounge chair a the beach or pool, it’ll mark your spot and secure the towel from falling down your back or flapping in the wind.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We needed a new website for both of our brands. The UrbanUndercover website required a lot more in-depth information and organization. It was a large project with everything from visual design to functionality.

We needed to make sure our website was integrated with all our various other platforms for performance, i.e. POS, email, marketing, etc. We had to develop a few new ways to market and sell creatively with virtual appointments, bundles and “coming soon”, as well.

The TowelTopper site, since it is just one product in multiple variations, was a little less complicated, but handled by Pixlogix with the same care and attention.

SOLUTION

What was the scope of their involvement?

To keep our costs down (ugh Coronavirus), we designed the website and relied on Pixlogix to help us make it function. They took what we envisioned and made it live on the internet.

They handled all the coding and technical work. They were absolutely easy to work with, responsive and offered valuable feedback.

What is the team composition?

I was the point of contact from our side and we worked with an account manager, Uttam. Uttam then relayed all our information to his team of designers and developers.

Working with Uttam was seamless. We communicated mostly through WhatsApp and Email. He was always very responsive and clearly communicated anything they needed to share.

How did you come to work with the vendor?

We were searching for someone to work with and I posted on LinkedIn that we were searching. Uttam reached out to me and the conversation started that way. Many, many, many others responded, but I found that I liked the work of Pixlogix and the customer service, as I mentioned they were nothing but a joy to communicate with.

How much have you invested with them?

To date just under $10K.

What is the status of this engagement?

We have completed the initial part, which was getting the websites up and running. We are continuing to work with them on an ongoing basis, because websites are never “finished” but rather living documents, the face of your business.

Therefore we rely on them to help us with any kinks, new product launches, changes and basically anything that has to do with the websites.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

You can visit our websites at UrbanUndercover.com and TowelTopper.com to see how well the sites perform and function. This is the work of Pixlogix. After the launch of the UrbanUndercover website (the first and the larger of the two), we received many compliments and praise for the upgrade.

Our traffic is starting to increase as is the average length of time customers spend on our website. How did the vendor perform from a project management standpoint?
Beyond Fabulous.

As I mentioned, we had one point of contact, Uttam, which made it easy for us. We weren’t lost as to who we should approach about an issue. Everything went through Uttam and was communicated quickly and efficiently to us.

His response times were amazing, he was readily available, and addressed all of
our questions and concerns accordingly. He communicated the messages from his team clearly and we never seemed to have an issue.

What did you find most impressive about them?

I am very pleased to work with Pixlogix. I think most impressive is their communication, because I am in the US and they are in India. This could get complicated with long waiting times that delay projects.

But they were responsive. Also, it seemed everything I asked of them they were able to do. We may have had to make slight modifications, for valid reasons they explained, but for the most part, they handled all my requests with the utmost ease.

Are there any areas they could improve?

Not that I can think of. They focus on the design and functionality of websites and did a fantastic job. I do work with someone else for the SEO, metadata and all the marketing.

Pixlogix helps us make sure our sites are functioning correctly, are user friendly and look professional.

BACKGROUND

Please describe your company and your position there.

We are a small-batch specialty coffee roaster based out of Northern California, and in 2020 we'll be opening up a coffee shop and coworking space. I'm one of the owners and in charge of online marketing and sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixlogix?

We needed to create some custom product pages for our coffee roasts on a Shopify website.

What were your goals for this project?

Our goals were to create pages that sell our benefits better to consumers to increase conversions.

SOLUTION

How did you select this vendor?

I found them on Google, and they seemed liked they had the skillset I was looking for.

Describe the project and the services they provided in detail.

We have an e-commerce website built on Shopify, and I designed a new home page and product page to help with conversions. Pixlogix took my designs and developed the pages pixel-perfect.

What was the team composition?

I only interfaced with Samir, and he handled all communication with the engineers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The pages came out exactly as hoped. We are currently ramping up marketing spend to send more traffic to our pages, so we'll soon be comparing conversion rates.

How was project management arranged and how effective was it?

Samir acted as the project manager and made communication very easy. We directed all requests through him and he surfaced questions from the engineering team so I could get back to him with answers.

What did you find most impressive about this company?

I didn't need to spell out every detail of the design—they intuitively filled in some of the gaps and made great assumptions where necessary.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I run a design agency called Latice out of Mumbai, India. We design Identity systems, Products & 3D Experiences.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixlogix?

We design a lot of Websites, Progressive web apps and Products. So it's essential for us to have a development partner could help realize what we design.

I came in with a half-done project that needed rescuing since I was burned by another developer who gave up on the project halfway through.

What were your goals for this project?

My immediate goal was to finish the project I had in hand which was an e-commerce business with a subscription model. This could be a benchmark for me to also test pixlogix skills when it comes to working with complex technology.

SOLUTION

How did you select this vendor?

I came across pixlogix from the Awwwards directory and got in touch with them since they have an awwward under their belt. This reassured me that Samir and his team knew what they were doing.

Describe the project and the services they provided in detail.

The essentially rescued the project to help us build an e-commerce website for a toothbrush subscription company, besides which we have also worked on several other randing from simple websites to complex custom-built solutions for companies.

What was the team composition?

I still don't know how many people in the team are around since at any given point I only had to interact with one person, the project manager Meet and Samir himself. Which is extremely convenient for me as a customer and also doesn't raise any issues with regards to miscommunications.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Partnering with them on projects has made me more confident to accept more complicated projects and helped me build a better relationship with my clients further. Knowing that they resolve any issues responsively if they may arise also puts my mind at ease. Working with them has definitely made my life easier.

How was project management arranged and how effective was it?

As mentioned before at any given point I've only had to interact with one person, the project manager Meet. Who takes notes very well and responds to concerns accurately. It's also great that they always build simple guides to complicated processes with annotated screenshots and steps that I can pass on to my clients as guidebooks.

What did you find most impressive about this company?

The Responsiveness, Attention to Detail & Quality of Work.

Are there any areas for improvement?

Nothing within their realm of control but if theres anything that could be done about bug detection, that would be great. I know it's difficult to find and resolve every bug out there since there are so many variables, but would be nice.

BACKGROUND

Please describe your company and your position there.

I’m the founder and managing director of a safari tour company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixlogix?

I contracted Pixlogix to redesign my website and improve its functionality.

What were your goals for this project?

Our ultimate goal was to increase conversion rates.

SOLUTION

How did you select this vendor?

Pixlogix contacted us with a proposal and shared some of their previous work. We decided to work with them on a few projects.

Describe the project in detail.

Once I decided on the tasks, I gave them my requirements. They’ve improved the outline and security of the website and increased loading speeds.

What was the team composition?

The owner of the company is my main contact. He delegates the work to his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve received excellent feedback, especially since the current changes make our products more visible. For one thing, our new contact form is amazing. While we have yet to receive increased inquiries, I am positive things will turn for the better. We continue to revise the site, but what I’ve seen has surpassed my expectations.

How effective was the workflow between your team and theirs?

The workflow has been flawless. They send updates on all ongoing tasks and ask for my approval once each task is accomplished.

What did you find most impressive about this company?

They are the best IT company I have ever come across. Everything about this company is top-notch: communication, actual implementation, web design, and attention to details. We should have asked them to handle all of our projects, due to their reliability and consistency. Not only did I get a good firm to work with, but I also got a friend I could count on.

Are there any areas for improvement?

I don’t have any complaints so far. I can only learn from them and hope to make my clients as satisfied as I feel while working with Pixlogix.

BACKGROUND

Introduce your business and what you do there.

Precept Partners is an end-to-end Internet development and marketing firm. We’ve been heavily engaged in the web since it began. We consult e-commerce companies, develop websites, and provide Internet marketing. Our specialty is e-commerce sales conversion optimization and SEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pixlogix?

We hire out pieces of projects to them. We have two other firms we also outsource to and the rest we do in-house.

SOLUTION

What was the scope of their involvement?

We found that Pixlogix’s specialty is responsive design elements. They also know mobile really well. They can work across multiple platforms. They are good with WordPress, Magento, Drupal, Bootstrap, etc.

What is the team dynamic?

I work with Samir [CEO, Pixlogix] in terms of detailing the overview of the project. Then he divides the project up to his sub-developers and we work with the developers as needed.

How did you come to work with Pixlogix?

We went through an RFP/RFQ process. We searched design directories. I did a test project to find out how they communicate, how fast they can turn around a project, and what the cost benefit is.

How much have you invested with them?

We have spent $50,000–$200,000 with them.

What is the status of this engagement?

We started working with them in July 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Responsive design is very important to us, so I measure load times. We did a recent project with Google and interfaced four Google developers with the Pixlogix team and optimized the site. We were able to dramatically improve load time for them. We have different metrics that we use internally to measure. We have a number of SEO tools and Google Webmaster tools that we use.

How did Pixlogix perform from a project management standpoint?

They’re great communicators and are very accessible. They’re also very cost competitive. We use Skype, phone, and email to communicate. Having worked with other Indian shops, Pixlogix gets an A.

What did you find most impressive about them?

I’m impressed by their quality of work and attention to detail. I give them a project and they not only meet the project parameter but go beyond. That is something I look for in a developer.

We have come to a trusting relationship with them. Samir has been a great resource. We find the work is comprehensive. We’re detailed oriented in terms of all the parameters that we need. They have good core competencies and a good programming team. I have great confidence in them.

Are there any areas they could improve?

All I can say is continue to build their staff and do what they’re doing. I’m impressed with them and have no problem with them.

BACKGROUND

Please describe your company and position.

I am the Owner of L.John Morelli Wedding + Event Films

Describe what your company does in a single sentence.

Wedding Videography

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixlogix to accomplish?

• Fix existing website issue
• Take over existing site

SOLUTION

How did you find Pixlogix?

Answered a FB post

Why did you select Pixlogix over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

I was looking for a new company to take over my new site that had launched about 2 months prior. I wasn’t loving the customer service after launch, plus a minor bug in the site revealed itself. The company couldn’t see it, but almost every one I sent the link to experienced the same issue. To make a long story short, they kept telling me that their developers have looked into it and have “fixed the issue.” Yet, I was still having the problem. After a week of complaining, all they could say was they don’t see the issue, but will continue to work on it.

I took about 20 zoom meetings from companies. My meeting with Pixlogix was professional, and I wasn’t expecting 5 or 6 people to be on the call, but only interacted with one. The others were there to listen. We ended the call fine, but still wasn’t sure whom to go with, while continuing  taking more zooms. They were diligent in following up, even offering to try and fix my current issue at no charge. I didn’t jump at the opportunity as they were still new, and giving my back end credentials to a company I just met was unsettling. But as the email communications continued, they offered to do a screen share to look into the issue, with me controlling the back end, which I was going to do. But as the communication continued, and reading the several dozen reviews of the company, I decided to give them the log in. Within the hour the issue was solved. I’ve not yet officially hired them to take over my site, but certainly plan to.
Pixlogix is very affordable and certainly worth checking out and hiring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fixed pre-existing issue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responds withing a day. 

What was your primary form of communication with Pixlogix?

Virtual Meeting

What did you find most impressive or unique about this company?

Many reviews

Are there any areas for improvement or something Pixlogix could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner and CEO of a textile company 

Describe what your company does in a single sentence.

Our company trades in all kinds of textiles and prints and embroiders the textiles with the customer's logos.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixlogix to accomplish?

• Develop a custom product customization tool to enhance user experience.
• Integrate advanced features within the Magento platform.
• Ensure robust security to protect customer data and transactions.
• Create a scalable and flexible e-commerce solution.

SOLUTION

How did you find Pixlogix?

• Online Search
• When purchasing a brilliant Magento 1.x extension

Why did you select Pixlogix over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Fast response time

How many teammates from Pixlogix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of own online software for price calculation.
• Complete development of a Magento 1.x online shop.
• Complete development of a Magento 2.x online shop.
• General support and troubleshooting of website issues.
• General advice and optimization for all web projects and web software solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Site Performance and Load Times
• Scalability and System Stability
• Conversion Rate
• User Engagement and Satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The specifications were always realized and implemented exactly according to our wishes, and the defined time was always adhered to.

What was your primary form of communication with Pixlogix?

Email or Messaging App

What did you find most impressive or unique about this company?

There is always a solution. They are very competent and have a specialist for every problem. We are a company in Switzerland, we are very sensitive to perfection, correctness and punctuality. Pixlogix offers all of these points, so it is the perfect partner for us and for others.

Are there any areas for improvement or something Pixlogix could have done differently?

I can't think of anything on this topic at the moment.

BACKGROUND

Please describe your company and position.

 I am the Director of Marketing of a manufacturing company 

Describe what your company does in a single sentence.

Manufacturer of point-of-sale devices

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixlogix to accomplish?

• Revamp website

SOLUTION

How did you find Pixlogix?

referral

Why did you select Pixlogix over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrade our website to a more secure platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Upgrade our old website from an older, less secure platform to a more secure one.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. Although our company and theirs are far away, they were timely in their delivery.

What was your primary form of communication with Pixlogix?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very cooperative and responsive.

Are there any areas for improvement or something Pixlogix could have done differently?

Because we're a U.S. company, we would prefer Pixlogix would have staff working during the same time zone as us. But, we understood the limitations from the beginning, so we appreciate their quick responsiveness overall.