What evidence can you share that demonstrates the impact of the engagement?
We’ve been able to push out 25%–30% more work with the same headcount because of the work they’ve done with us. And that’s just the impact from our first phase of development — there are still two more phases left, so we expect our efficiency to continue to increase going forward.
How did Pixetic perform from a project management standpoint?
We have particularly great people on our project. The team is transparent, highly communicative, and good to work with.
In fact, their project management is so good that we’ve adopted their agile process into our own culture. We have morning and evening standups and communicate through JIRA and Confluence.
What did you find most impressive about them?
Pixetic is willing to dig down to really understand what our business is, the goal being to break things down from a utility standpoint. They put themselves in our shoes and predict what our needs might be. It’s been helpful, and we’ve seen their best work because of it.
Are there any areas they could improve?
No, I don’t have any critiques from my side. If anything comes up, I tell them directly, and they pivot quickly.
Do you have any advice for potential customers?
If you put enough time, effort, and energy into describing what you want to build, they’ll double it. They’re extremely good when they have a good understanding of the background. In the beginning, we didn’t explain what we wanted to be done or what the use cases were in detail.
As we’ve continued to work together, they’ve learned about our business and have been able to add more value to our business. They’ll recommend best practices that they’ve implemented with another client, which ends up being a gamechanger for our project.