PixelGrow

BACKGROUND

Introduce your business and what you do there.

I’m the president of a tech company that handles audio watermarking and file transfer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PixelGrow?

We needed help building the website and infrastructure that houses the watermarking features.

SOLUTION

What was the scope of their involvement?

They completely built our infrastructure for our product using AWS. When a person uploads a song, it gets watermarked and the file is transferred to a recipient that will have certain permissions to the file. This allows users to share audio with friends, but at that point, the file is watermarked again.

What is the team composition?

We were working with a team of 3–4 specialists.

How did you come to work with PixelGrow?

They were highly recommended by a trusted connection. We could tell that we could build a relationship based on their care for our product and determination to deliver results.

How much have you invested with them?

The project cost between $20,000–$50,000.

What is the status of this engagement?

We started working with them around January 2018, and our teams are still collaborating. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final product hasn’t been released yet. As I get demos back from them, the software is working properly, visually pleasing, and user-friendly. Those were all major focuses for us. 

How did PixelGrow perform from a project management standpoint?

We communicated mostly through email but also held the occasional Skype call. They were always available, responding to emails extremely fast. It’s been an incredible experience. 

What did you find most impressive about them?

Their reliability distinguishes them from their competitors.

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for potential customers?

Make sure that you stay on top of your correspondence with them. It’ll help move the project faster.

BACKGROUND

Please describe your company and your position there.

I am the founder of ma's house and we specialise in digitally enhanced clothing labels for the blind and visually impaired. This helps create further information about garment description and access to online shopping, combination advice and reviews.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PixelGrow?

I hired PixelGrow to create a proof of concept app for further testing and case studies which worked alongside my master's degree.

What were your goals for this project?

The goal for this project to test what information blind and visually impaired people needed when identifying their clothing

SOLUTION

How did you select this vendor?

I was recommended the vendor through a contact at Set Squared Basingstoke who had used the company previously and was very pleased with his outcome.

Describe the project in detail.

Through conversation's on the phone and skype, a design for the app was created along with a logo. It was then worked on after reviews and conversations to the app it is today

What was the team composition?

I was assigned a project manager then was advised of who else was apart of the project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Through case studies this app shows that the information that is being described is successful and required

How effective was the workflow between your team and theirs?

I was very impressed with the efficiency of the team and their communications.

What did you find most impressive about this company?

I was impressed with their knowledge and how they worked hard to understand my project and tailor it to my needs.

Are there any areas for improvement?

I was very satisfied with the whole team.

BACKGROUND

Please describe your company and your position there.

Unplugged Hotel Group (UHG) is a young company that’s currently working on its first hotel opening in September 2019. UHG is also working on several projects on a consultancy basis.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PixelGrow?

We’ve worked with PixelGrow for quite a while now. We hired them to develop a website for our other business. At the moment, they’re working on the UHG website and several presentations.

What were your goals for this project?

We want a professional website for our hotel group that is separate from the hotel website.

SOLUTION

How did you select this vendor?

We chose to work with PixelGrow again due to our experiences with them in the past.

Describe the project and the services they provided in detail.

PixelGrow designed our logo and website.

What was the team composition?

We always talk directly to the project manager, who is in charge of the developers and designers. This makes communication very clear. I know that the team consists of about 16 members, but I’ve only talked to three of them over the past couple of years.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The current project is not live, so there hasn’t been much of an impact yet. We have seen an impact from our previous projects. The former projects were property websites that included booking modules. The new websites that PixelGrow built increased direct bookings by about 20%. The design of the site made booking easier, and this prompted a rise in engagement.

How was project management arranged and how effective was it?

Our project managers are always available to answer questions, receive feedback, and offer suggestions. They set aside time to discuss projects steps and talk through design choices and options.

These projects have truly been a cooperation. Communication has been easy and straightforward and can go through various channels. We reach out primarily via email or phone.

What did you find most impressive about this company?

The operation seems to be extremely lean. The way that communication flows and the extremely fast reactions have made for efficient development processes. PixelGrow is also willing to have in-person meetings despite being located on the other side of the world. The team is exceptionally collaborative.

Are there any areas for improvement?

Not at the moment.

BACKGROUND

Please describe your company and your position there.

We’re a startup company in the U.K., looking at applications to assist vulnerable animals and humans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PixelGrow?

We needed the development of an MVP for an idea we had researched. The MVP was to gain proof of concept and possible investor funds.

What were your goals for this project?

The app needed to be clean and simple to use as it is likely going to be used in an emergency. Our funds were limited so that was an important consideration.

SOLUTION

How did you select this vendor?

I was introduced to Daniel (CEO and Co-Founder, PixelGrow) and we had an initial video call. I could tell he really understood what I was after and the long-term vision around the app.

Describe the project in detail.

They developed the MVP of the app. It allows pet owners to upload a picture of their pet, their phone number, and whether the animal is microchipped. If their pet goes missing, they press the picture of their pet to send a push notification out to all other users in a 5-mile radius, creating an immediate search party. The searchers can press the telephone number on their screen to call the owners and owners can cancel the alert.

What was the team composition?

There was a team of five. We were assigned a project manager, who I corresponded with throughout the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our MVP is live and we’re now marketing it to relevant consumers. It does everything we want it to do at the moment.

How effective was the workflow between your team and theirs?

It was highly effective, and we had good, open communication despite the language barrier. All issues that were raised were dealt with promptly.

What did you find most impressive about this company?

Their speed of production and problem-solving abilities exceeded my expectations.

Are there any areas for improvement?

There are none at this stage.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of 23 Ltd.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PixelGrow?

We needed help with further development on an existing mobile application.

SOLUTION

What was the scope of their involvement?

PixelGrow serves as our developers. They’ve worked on the app on a regular basis for a couple of years. They do bug fixes and make UX improvements. They also develop new features for both iOS and Android. We generally wireframe out the idea or describe it to them. They’ll lead us through discussions about how to implement those ideas. We rely on their expertise to help us develop the best possible product.

What is the team composition?

We work with four or five members of their team. There's a project manager, plus we have some contact with the developers.

How did you come to work with PixelGrow?

We were working with another company based in Ukraine. They outgrew our ability to afford their services, so they recommended PixelGrow to us.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

We started working together around November 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app gets high ratings. Users are quite positive about it. They love the functionality and the UX.

How did PixelGrow perform from a project management standpoint?

Their team handles everything smoothly. The project manager is responsive, and their communication is excellent. We use Skype to stay in touch. It's all good.

What did you find most impressive about them?

The company is very reliable, responsive, and skilled. I'd highly recommend them.

Are there any areas they could improve?

Not really, I'm quite happy with them.

Do you have any advice for potential customers?

My general advice is that the more detail you provide about your project the better.

BACKGROUND

Please describe your company and your position there.

Founded in 1998, YURiA-PHARM is the leading infusion manufacturer not only in Ukraine, but also in the Commonwealth of Independent States. We supply medical facilities with blood and plasma substitute solutions, original infusion drugs, antibiotics, fungicidal drugs, syrups, antiseptics, parenteral nourishment medications, anti-tuberculosis drugs, syringes and intravenous sets. Our products answer the needs of medical facilities for infusion therapy medications, with an annual turnover exceeding 60 million bottles.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PixelGrow?

We hired them for the design and development of our main corporate website.

SOLUTION

How did you select this vendor?

They were a recommendation.

Describe the project in detail.

PixelGrow listened to what we wanted and walked us through the process. The site, which is a B2B model, was built on WordPress. They also helped with things that we could do to improve the site for visitors and our agents, who represent our brand all over the world. We’ve also worked with them on other projects. For example, they helped us with the branding for a new health and beauty product line.

What was the team composition?

We worked with a designer as well as developers and coordinators.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Once the work was finished, we saw good results in our communications with our partners. The site also allowed us to start new relationships on the international market. Our users are able to use the new website and receive support, which PixelGrow continues to provide.

How effective was the project management?

They were very flexible, which made it easy.

What did you find most impressive about this company?

They were very consistent and cared a great deal about their clients’ success. We were impressed by their attentiveness and sense of responsibility.

What tips or recommendations do you have?

Everything is good.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at Networth Telecom, which provides fixed and mobile telecom services in France.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PixelGrow?

We hired them to assist with the redesign of our web and mobile applications for a centrex (central exchange) solution.

What were your goals for this project?

We wanted to obtain external advice and redo the designs of our apps. Before the redesign, the solution was too complex.

SOLUTION

How did you select this vendor?

After doing an Internet search, we got some positive internal feedback.

Describe the project in detail.

It’s a dynamic application for managing calls, allowing users to transfer, pick up, and organize conferences visually.

What was the team composition?

We worked with a designer and coordinators.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the work was completed, we had a big increase in sales volume. Users are able to use the new software intuitively.

How effective was the workflow between your team and theirs?

It was really simple.

What did you find most impressive about this company?

They finished the job quickly and integrated our feedback.

Are there any areas for improvement?

The only thing that took a long time was the integration of their design on our side. We were too slow.