Web & Mobile App Dev & Design for Holding Company
- Application Management & Support Custom Software Development E-Commerce Development Mobile App Development Web Development
- $1,000,000 to $9,999,999
- Jan. 2020 - July 2022
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Pixeio exhibited flexibility in adjusting their strategies as our needs evolved."
- Consumer products & services
- Tirana, Albania
- 201-500 Employees
- Online Review
Pixeio designed and developed a website for a holding company. The team also built mobile apps and SaaS management systems from CRM to HRM.
Pixeio's enhancements led to a significant uptick in traffic, engagement, and user retention rates. Their commitment to timeliness and responsiveness ensured a successful partnership. The team maintained open channels of communication, provided regular progress updates, and sought input.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO
Describe what your company does in a single sentence.
We are a holding company with subsidiaries in electronics stores, fashion outlets, construction and real estate.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Pixeio to accomplish?
- To design and develop our website for all our companies
- Develop mobile applications for all our companies
- Develop various SAAS management systems from CRM to HRM
SOLUTION
How did you find Pixeio?
- Online Search
- Clutch Site
Why did you select Pixeio over others?
Referred to me
How many teammates from Pixeio were assigned to this project?
35
Describe the scope of work in detail. Please include a summary of key deliverables.
As the CTO, I am excited to share our outstanding experience with Pixeio, our trusted software development partner. Managing diverse subsidiaries, including electronics stores, fashion outlets, shopping malls, construction, and real estate, demands top-tier technological solutions. Pixeio has consistently risen to the occasion, delivering exceptional website, mobile, and software development services that align perfectly with our business needs.
- Tailored Excellence: Pixeio understands the unique requirements of each subsidiary, crafting solutions that are as diverse as our businesses themselves. From sophisticated e-commerce platforms to user-friendly interfaces, their adaptability is truly commendable.
- Affordability Without Compromise: In the competitive business landscape, cost-effectiveness is key. Pixeio's ability to offer top-quality solutions at reasonable prices has allowed us to strategically allocate resources for optimal growth.
- Seamless Collaboration: Pixeio seamlessly integrates into our internal teams, contributing actively to brainstorming sessions and offering innovative insights. Their open communication ensures that their work consistently aligns with our evolving goals.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The collaboration with Pixeio yielded several measurable outcomes that vividly demonstrate the progress and success of our projects. Here are some key metrics that highlight the positive impact of their contributions:
- Increased Website Traffic and Engagement: Pixeio's enhancements to our websites led to a significant uptick in visitor traffic and engagement. Our analytics showed a steady increase in unique visitors, longer session durations, and decreased bounce rates, indicating improved user experience and more effective content presentation.
- Elevated Conversion Rates: Through strategic UI/UX improvements and tailored e-commerce solutions, Pixeio contributed to a notable increase in conversion rates across our online platforms. This translated directly into higher sales and revenue for our e-commerce subsidiaries.
- Enhanced Mobile App Performance: The mobile applications developed by Pixeio demonstrated improved performance metrics, including reduced load times and lower app crashes. These improvements directly impacted user retention rates and user satisfaction.
- Streamlined Business Processes: Pixeio's software solutions streamlined various internal business processes, reducing manual effort and increasing operational efficiency. This led to reduced processing times, fewer errors, and ultimately, improved productivity.
- Enhanced Customer Experience: The user-centric design and functionality enhancements introduced by Pixeio positively impacted our customer experience metrics. Customer feedback highlighted improved ease of use, simplified navigation, and quicker access to information.
- Positive SEO Impact: Pixeio's focus on optimizing our websites for search engines contributed to improved organic search rankings. This resulted in higher visibility for our brands and an increased influx of organic website traffic.
- Faster Time-to-Market: Pixeio's efficient project management and development processes led to quicker delivery of solutions. This accelerated time-to-market allowed us to capitalize on emerging trends and stay ahead of competitors.
- easurable ROI: The return on investment from our collaboration with Pixeio is clearly evident. We observed a direct correlation between their services and improved business outcomes, as seen through increased revenue, reduced operational costs, and improved overall profitability.
- Positive User Feedback: Customer feedback on the usability and functionality of our digital platforms has been overwhelmingly positive since the implementation of Pixeio's solutions. This further underscores the success of their contributions in enhancing user satisfaction.
- Long-term Partnership: Perhaps the most telling measure of success is our continued partnership with Pixeio. The fact that we have consistently engaged their services across multiple projects and subsidiaries is a testament to their ability to deliver tangible value and drive our technological progress.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Pixeio's project management approach has been commendable throughout our collaboration. Their commitment to timeliness and responsiveness has been instrumental in ensuring the successful execution of our projects.
- Timely Deliveries: Pixeio consistently met project deadlines, ensuring alignment between their deliverables and our business strategies.
- Transparent Communication: They maintained open channels of communication, providing regular updates and seeking input, which kept us informed and allowed for effective decision-making.
- Adaptability and Responsiveness: Pixeio exhibited flexibility in adjusting their strategies as our needs evolved, and they proactively addressed challenges with solutions-oriented thinking. This agility minimized disruptions and ensured smooth progress.
What was your primary form of communication with Pixeio?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about Pixeio was their exceptional ability to deliver tailored solutions for our diverse subsidiaries within the company. Their understanding of each sector's needs and their commitment to delivering high-quality results at a reasonable cost set them apart. Additionally, their collaborative approach and responsiveness ensured a seamless partnership, making them an invaluable asset to our technological advancement.
Are there any areas for improvement or something Pixeio could have done differently?
While Pixeio's performance has been commendable, there is an opportunity for improvement in providing more detailed progress reports and implementing a structured feedback mechanism during project stages. Overall, their commitment to addressing challenges is evident, and these minor adjustments would enhance the partnership further.
RATINGS
-
Quality
5.0Service & Deliverables
"Pixeio's consistent delivery of exceptional solutions tailored to our diverse needs earned them a well-deserved 5 out of 5 star rating for their outstanding quality of service and consistently impeccable deliverables."
-
Schedule
5.0On time / deadlines
"Pixeio's unwavering commitment to meeting deadlines and consistently delivering projects on time merited their perfect 5 out of 5 star rating in this category."
-
Cost
5.0Value / within estimates
"Pixeio's ability to provide high-quality solutions that align perfectly with our budget and deliver exceptional value for the cost justified our 5 out of 5 star rating for cost-effectiveness and value for money."
-
Willing to Refer
5.0NPS
"I would highly recommend Pixeio to others due to their ability to consistently deliver tailored solutions, meet deadlines, provide excellent value, and ensure an exceptional overall experience.