You think it, we build it.

Pixafy is a full service ecommerce agency anchored in tradition and deeply invested in the future of digital commerce. We are online retail experts that specialize in B2C and B2B implementations. Our highly experienced team with blended skill sets includes platform engineers, UI developers, designers, marketers and system architects to provide our clients digital transformation and channel harmonization across every aspect of their ecommerce universe.

As a sister company to [email protected], a leading ERP partner of products including Sage, NetSuite, and Salesforce, we are able to leverage their core platform which includes a suite of software products, business and technology experts/specialists, and to provide more value and comprehensive solutions to our customers.

We are a Magento Enterprise (Gold) Solution Partner and Shopify Plus Partner with certified engineers on staff.

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2010
Show all +
New York, NY
headquarters
  • Pixafy
    575 8th Ave, 18th Floor
    New York, NY 10019
    United States

Portfolio

Key clients: 

Warby Parker, USA Today, Sugarpova by Maria Sharapova, Living Proof, Junior's Cheesecake, Yummie by Heather Thompson, Nobel Biocare, Citarella, Topps, Glassful

Reviews

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Magento Development for Wine Delivery Service

"Their senior management has integrity, is very experienced, and is very knowledgeable about e-commerce and Magento."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Pixafy provided a variety of services to improve process efficiency, including frontend and backend accounting. They also consulted on transaction systems and cutoff dates.

The Reviewer
 
1-10 Employees
 
New York City Metro Area
CEO, Wine Delivery Service
 
Verified
The Review
Feedback summary: 

Pixafy consistently met critical deadlines, adapted well, and integrated the new platform seamlessly into existing systems and process. The team remained responsive and effective throughout the project.

BACKGROUND

Please describe your company.

We are a wine delivery service with three different wines every month with delivery to the client’s house.

What is your role and responsibilities?

I am the founder. 

OPPORTUNITY / CHALLENGE

What was your goal for working with Pixafy?

Our goal was to have the best e-commerce platform possible. 

SOLUTION

Please describe the scope of their work.

The scope was to provide from scratch the backend and frontend accounting for what was the POS [point of sale], the best transaction system, the best cutoff date, and the best callable systems that we could expand to other states with different zip codes, different timelines, and zone lines. I think with that work, they made my business more efficient. I used Magento as the e-commerce platform.

What was your process for selecting Pixafy with which to work?

It was based on feedback from some Korean investors and because Pixafy is official partners with Magento. We also like that they’re not too big and not too small to have enough overall experience to handle and focus on a project like ours.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

I believe any major e-commerce business needs a minimum investment of $200,000 to $250,000 to develop an effective platform. Solid platforms need to be able to offer security, and a solid platform with solid code. After that, the main issues are maintenance and improving the site. We are in the maintenance stage now.

When was the project completed?

The main project was completed a month ago so in the beginning of July. 

RESULTS & FEEDBACK

What were the results of the project?

We’re very satisfied.

Do you have any statistics or metrics to track improvement from the project?

The metrics probably underestimated the upgrade meaning that when we put all the scope of work in a timeline, they were able to meet those deadlines. To me, this is the best guarantee that every time that we sign a new contract that it fits our agenda. Their projects need to fit our schedule and synchronize with all the other departments like marketing, design, and merchandise. To me, keeping the changes seamless with other company operations is the most important thing. 

Is there anything unique about them that really makes them stand out, compared to other companies?

I think their senior management has integrity, is very experienced, and very knowledgeable about e-commerce and Magento. All of our questions and requests have been handled quickly and effectively because of their knowledge.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

The account management always could be better with any vendor. I hope that improvement will always be an objective for any company. I wouldn’t trust anyone who says they have an account manager who is perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve done it already.

Healthcare Products Retailer

"They treat their clients the very best."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Pixafy helped establish the client in a B2B online market, successfully integrating it with the client's backend ERP system.

The Reviewer
 
Enterprise
 
Sydney, Australia
Sales Manager
 
Verified
The Review
Feedback summary: 

Pixafy's work has allowed the client to roll out online stores into 11 of 30 projected countries. The client was pleased with the engagement, describing Pixafy as supportive and eager to help.

BACKGROUND

Could you briefly describe your company?

We're an international retailer of dental implants and related healthcare products.

What is your position?

I'm the sales manager. 

OPPORTUNITY / CHALLENGE

What were the business challenges you were attempting to address when initiating the projects with Pixafy?

We initiated our online business in the beginning of 2012. We wanted to sell our products to our customers through a B2B online store. Process efficiency was the key trigger to start this project, with revenue goals attached as an addendum. 

That's when we began to work with Pixafy. They guided us closely in order to achieve our primary objectives. Eight months afterward, we were live in our first country. The biggest part was the integration with our backend ERP system, which was SAP. The integration with that system was dense and complex work. But, in the end, it all worked out very well.

SOLUTION

How did you select Pixafy as your solution partner?

We originally had another agency we worked with in the U.K., and they had a subcontract with Pixafy. We didn’t really choose Pixafy in the first round, per se. However, the contract was less than ideal. Once it expired, we began to work directly with Pixafy.

When was this project completed?

This particular project was completed in August of 2012. Since then, we've run several other projects. We're rolling out our online stores in approximately 30 countries, and we've completed 11 so far. 

RESULTS & FEEDBACK

How satisfied are you with the work that Pixafy has delivered?

There was a substantial learning curve in the beginning for both teams, but we've worked the kinks out and, at this point, we're all operating at peak capacity. It took some time to review and begin adhering to new processes and workflows, but those things dissipated in time. 

Do you believe Magento is appropriate for your technical and strategic requirements?

Yes. I would say it fits well in our environment. It fulfills all of our requirements. What I miss a little bit is that you don’t find a lot of developers working with Magento. However, if you have an agency like Pixafy that fully supports you, then it’s easy to move forward. 

When working with Pixafy, is there anything that you consider unique or special compared to other developers that you’ve worked with?

Pixafy is always eager to help. They treat their clients the very best. I see that they are always willing to support us and find the best possible solution. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Yes.