Solving complex problems with advanced development

PINT is a San Diego-based, full-service web development agency with a long-standing reputation for producing innovative websites and providing excellent service. PINT is known for developing websites built to modern web standards and integrating advanced web technologies to help serve business requirements.

 
$10,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
1994
Show all +
San Diego, CA
headquarters
  • 2105 Garnet Avenue
    San Diego, CA 92109
    United States

Portfolio

Key clients: 

CooperVision, Verizon, Qualcomm, Central Garden & Pet, Kyocera - Americas, KLA-Tencor, FEMSA, Omnicell, University of Southern California, SteadyMed Therapeutics, Inovio Pharmaceuticals, Biogen Idec, Allergan, Takeda, San Diego Chargers, Mor Furniture, Shofu International, Quartus Engineering, Lipocine, Pure Bioscience, Jackson Square Aviation, Sky Leasing, Abcore, Conatus Pharmaceuticals, BioQ Pharma, Neuropore Therapies, San Diego Bike & Kayak, Silanna Semiconductors

Genoa Pharmaceuticals: Progressive Web App

www.genoapharma.com

 

A San Diego and Seattle-based pharmaceutical company worked with PINT to update their website to make it more user-friendly. PINT built a Progressive Web App that clearly conveys their mission,  loads quickly on all devices and networks, and has offline capabilities and reduces repeat visit load times by using service

workers.   


Project Type:

Website Redesign, Progressive Web App


Technology Used:

HTML, CSS, JavaScript, Web Components via Polymer, Google App Engine Hosting & Deployment


PINT Services:
Information architecture, design, image research, front-end development, quality assurance, security consulting

Omnicell: Website Redesign

Omnicell is a San Francisco Bay-area healthcare firm specializing in improving the medication and hospital supply distribution process. PINT and Omnicell completed a redesign to bring Unity, a central pharmacy automation system, to the forefront of their web presence.

PINT worked with Omnicell to re-prioritize information on their site, update the design, make the site responsive, update their CMS (Sitecore), and

build a video game for trade shows. The newly redesigned site showcases a refined focus on brand-specific messaging, targeting Omnicell’s key demographics. It takes advantage of the changes in web technology and better meets the evolving expectations of web users.

 

Project type:
Website Redesign

 

Technologies used:
JavaScript, CSS, HTML, Sitecore, etc.

 

PINT services:
Information Architecture, Design, Development, CMS Deployment, Quality Assurance

HST Mobile App Development Case Study

HST is a healthcare company that offers large employers opportunities to save on health care claims costs by utilizing innovative pricing methodologies. The HST Connect app offers 24/7 access to pricing info for healthcare services and key health plan info.

Challenge
HST Connect needed to be more visually appealing and user-friendly. The initial design had contradictory color schemes, disproportional

spacing, and information overload.

Solution
Based on feedback from key stakeholders, PINT created new design concepts for HST Connect to give it a fresh look and feel. PINT developed the app in IONIC, an advanced HTML5 hybrid mobile app framework, and used a cross-platform development approach.

Results
The end result is a user-centered design concept that significantly improved usability. When meeting with prospective clients, the app is presented to employers as a value add and tool for the benefit of their client’s employees.

Skylight: Online ROI Calculator

Skylight Healthcare needed a clear way to show potential customers the financial benefits of using their Skylight services in a quick, user-friendly manner. PINT developed an online ROI calculator which compares their HCAHPS scores against a baseline score, as well as what their hospital’s score would be with Skylight’s hospital efficiency software in place.

The calculator makes API calls to medicare.gov and then

plots the scores on an easy-to-read chart using ZingChart, turning a tedious manual process into a quick one. Finally, the calculator returns the monetary value of using Skylight by showing the dollar amount a hospital could gain by utilizing Skylight software.

 

Project type:
Advanced Web Tool Development


Technologies used:
JavaScript, CSS, HTML, ZingChart, etc.


PINT services:
Information Architecture, Design, Development, CMS Deployment, Quality Assurance, Database Creation and Integration

UCSD Health: Magento Website Development

UCSD Health needed a website to view and order food menu items online. Before, UCSD Health utilized special campus food service software, but they wanted to replace this software with a website on the UCSD internal network. Ideally, the site would be able to handle these tasks and store the related data online.

Based on key stakeholder interviews, PINT chose Magento Community Edition as the Content Management System

(CMS) platform because it supported the expected functionality and user workflow. PINT implemented a Magento template that met the design and functionality standards. With the basic functionality in place, PINT developers trained key UCSD stakeholders on the Magento platform.

 

Project Type:
Magento Website Development

 

Technology Used:
Magento Community Edition

 

PINT services:
CMS Implementation, Module Customization, Front-end Development

Long time client Conatus Pharmaceuticals is a San Diego-based biotech firm. In 2015, they visited PINT headquarters to discuss redesigning their site. Their current site was designed in 2005 with small iterations between now and then. However, big changes were afoot.

Reviews

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Website Maintenance for Healthcare Company

"He is very responsive, helpful in providing clear communication and making sure that our expectations are met."

Quality: 
3.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
3.0
The Project
 
$10,000 to $49,999
Project summary: 

PINT was hired to develop and maintain a website.

The Reviewer
 
1001-5000 Employees
 
Santa Clara, California
Sr. Manager Digital Marketing, Healthcare Company
 
Verified
The Review
Feedback summary: 

The client is very happy with the project management that they've seen thanks to the addition of a project manager. They appreciate that he is very responsive and puts considerable intention into clearing up any problems.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a B2B company which designs, manufactures, and sells medical dispensing equipment, among other healthcare products. I am the senior manager of digital marketing for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PINT?

We needed help for the redesign and support of our primary website.

SOLUTION

What was the scope of their involvement?

We have been working with PINT for developing and maintaining our existing site. PINT manages our hosting relationships, making sure that we remain online. Anytime the site is down is addressed by PINT, making sure that the site is restored. 

In terms of development, any major changes are handled by PINT, including building new widgets, repairing or overhauling certain sections, and so on. We provide specifications for what we need, receive some options from PINT, and decide whether or not to move ahead. PINT also provides QA and submits the work for our approval. We go back-and-forth until it's satisfactory.

How did you come to work with PINT?

PINT was working with my company before I came onboard. I don't have that background.

How much have you invested with PINT?

The cost of PINT's work is below $20,000 per year at the moment. I'm sure that the cost was higher while we were building our website.

What is the status of this engagement?

We are currently working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It's hard to attribute any specific feedback we've received to PINT's work. 

How did PINT perform from a project management standpoint?

A huge improvement in our work with PINT has been the hiring of our project owner. He is very responsive, helpful in providing clear communication and making sure that our expectations are met. If there's a problem, he will make sure that we're getting quick responses. His involvement has also helped PINT's development team; we're all clicking a lot better.

What did you find most impressive about PINT?

Previously, it felt that the communication with PINT's team was a little challenging. We were submitting tickets directly into their system, and even though we made an effort to be clear, the responses weren't consistently fast. Having a layer of project management inserted into PINT's team has made for a much better experience for us. In the last year, I've been happier with the results.

Are there any areas PINT could improve?

When I first started in my role, there were cases of expiring certificates of which we weren't made aware. PINT is much more proactive in letting us know of these issues, which has been an improvement.

Also, the website is a little glitchy, but I don't know how much of this is related to using Sitecore. Graphics can load slowly, there is flashing, and caching can be an issue. PINT isn't always able to replicate the issue with the QA team, even though we can do so on our end.

3.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    This is for our current period.
  • 4.0 Cost
    Value / within estimates
  • 3.0 Quality
    Service & deliverables
    The fact that our site isn't running optimally, and I can't have it fixed without handling the process myself, makes me a little uncomfortable. Apart from this, the experience with PINT has been fine.
  • 3.0 NPS
    Willing to refer
    It would depend on the situation and several other factors.

Web Development for Pharmaceutical Company

"We had a really great experience with them."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2015 - Nov. 2015
Project summary: 

PINT was hired to develop a website.

The Reviewer
 
1-10 Employees
 
San Francisco, California
VP of Strategic Marketing, Pharmaceutical Company
 
Verified
The Review
Feedback summary: 

The client has seen a massive spike in traffic since the launch of the new website. Additionally, on a more general level, they have received a lot of positive feedback regarding the look and feel of the site. They really appreciate the agency's ability to maintain communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a pharmaceutical healthcare company. I’m the VP of strategic marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PINT?

We needed to do a complete overhaul of our website.

SOLUTION

What was the scope of their involvement?

They created an entirely brand new site. They helped us with all parts of the website. I don’t know what platform it is on but it was a collaborative effort. We needed a clean look so we showed them examples of sites we liked. They brought some designs and we all agreed on one we liked.

How did you come to work with PINT?

We found them through one of our company contacts who recommended we speak to PINT.

How much have you invested with PINT?

The project cost under $10,000.

What is the status of this engagement?

We continue working with them on updates.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They helped us set up Google Analytics on the site. When we did the launch, we were able to see a massive spike in traffic, particularly in the first month. The time spent on the site has increased as well. We’ve gotten positive feedback about the look and feel and ease of use of the site. I’ve had various partners ask who created the site so that they could contact them as well.

How did PINT perform from a project management standpoint?

We had a really great experience with them. During the development, we had weekly calls. Even now when I have questions, I can email them and get a response quickly. Once we were able to come up with the content, everything went smoothly. They were timely with their work.

What did you find most impressive about PINT?

Everybody we worked with was really great at explaining the overall process. They made the process as seamless as possible. We’ve had a good rapport with everyone there, even when new people came on the team.

Are there any areas PINT could improve?

We’re really happy with them.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We did experience a bit of a delay, but some of that was due to our lack of understanding the work involved.
  • 4.5 Cost
    Value / within estimates
    We’re a small company and very budget conscious, but we needed a professional site, which will obviously cost more.
  • 5.0 Quality
    Service & deliverables
    Once they knew what we were looking for, they were able to execute it perfectly.
  • 5.0 NPS
    Willing to refer
    I have already referred them.

CMS Integration for Telecommunications Company

"They’re very timely and organized."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

PINT was hired to develop and design a website and integrate a CMS.

The Reviewer
 
10,001+ Employees
 
San Diego, California
Cecelia Schellstede
Asst. Manager of Marketing, Kyocera International, Inc.
 
Verified
The Review
Feedback summary: 

The client has seen an increase in the amount of visits per month. They really appreciate the personal time and energy the agency puts into their work. They are organized and on time with deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Kyocera International, Inc. is the North American group for our parent company, Kyocera Corporation. I am the Assistant Manager of Marketing Communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PINT, Inc.?

We have been a long-time client of PINT, and when I joined the company, PINT was providing maintenance for our websites.  We wanted to upgrade our website to make a clear distinction between our branded or B2C products and our B2B businesses.

SOLUTION

What was the scope of their involvement?

PINT helped us launch our Kyocera.com website initially. We had an arm of that site which was for the Americas, and they helped with all the web development and worked on the design. Three years ago, they suggested a CMS, so we could make our own edits. They host our site.

Our company has a very strict web guidelines and PINT went through the guidelines to ensure that any design changes along with back-end work were incorporated into the quote. I proposed a loose mock-up and PINT did the rest. I was amazed at how they took our vision and improved on it. In addition, they helped us convert all of our sites to Linux and now use the Powell Web Platform (PWP) CME to make the majority of edits.

How much have you invested with PINT, Inc.?

The past year we’ve spent under $10,000.

What is the status of this engagement?

The relationship started in 1998 and is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They’ve helped us a lot with SEO, and we’ve increased our visits. There were no measurements before I started and after the upgrade, we saw a lot of change. PINT alerts us of changes to the metrics and makes suggestions and alerts for upcoming trends and virus or threats. When a web project comes up, we always use PINT because they know us so well. Thomas is an expert on web development and recommends solutions for us and lets us decide what we want. We have a lot of trust in them.

One high point that really set the stage was when one Kyocera divisions’ domain expired. One of Pint’s team members jumped on the phone to alert me about this. I was so impressed that they would have let us know about this, given they were under no contract with this division – it really showed that they are our partners. 

How did PINT perform from a project management standpoint?

They’re very timely and organized. We have a kickoff meeting for any new project. They put together a proposal and make suggestions to improve on our ideas. They were either on time or ahead of schedule. They helped us refining and interpreting our Google analytics and setting up searches for monthly tracking. They’re very responsive when we need something.

What did you find most impressive about PINT, Inc.?

Something I love about them is they not only understand our business but how we work and how much we want to spend. They provide us information on upcoming trends and how we may adopt it for our sites and or tell us the impact of doing something or not – it’s very helpful. We’ve always been pleased with our relationship. They’ve never misled us and always provided great solutions - their work is fantastic.

Are there any areas PINT, Inc. could improve?

I don’t have any complaints. I’m very pleased with their service. They help me calculate billing every month. It’s one-on-one customer service. They’ve added a chat feature on their website which is a great way to communicate too.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Aviation Company

"They host our Google statistics and analytics, and we’ve seen a 35% increase in our site visits."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2013 - Ongoing
Project summary: 

PINT was hired to develop a WordPress website.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Jonathan Santos
Head of IT, Jackson Square Aviation
 
Verified
The Review
Feedback summary: 

The client has seen a 35% increase in website visits. Additionally, they have received a lot of feedback from their admin team that they agency has been very responsive. They appreciate that they have been able to meet all of their goals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Jackson Square Aviation is an aircraft leasing company. I am head of IT and control all of IT in North America.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PINT, Inc.?

We wanted to revamp our website which was a bit dated. We wanted to upgrade the site to look more professional.

SOLUTION

What was the scope of their involvement?

They interviewed our senior management to discover what they wanted and then created the website. The project was broken up into two phases the first of which was the interview with the executive staff. The gentleman that came was very professional and thorough. We started with a WordPress site. We didn’t want any of our employees to be able to edit the site due to security reasons so they provided a fully hosted solution where we can enter tickets. The code for that is HTML5, and it’s really clear. In regards to the backend, we don’t use any databases. We convert our flash type graphics into more static GIFs and images. 

How did you come to work with PINT, Inc.?

I worked with them at my previous company and found them by looking at different websites that the subsidiaries and affiliates had. We noticed the website they built was the most professional and well-thought.

How much have you invested with PINT, Inc.?

Right now, we’re spending $10,000 to $150,00 per year with them. The initial website build was $45,000.

What is the status of this engagement?

We’re still working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They host our Google statistics and analytics, and we’ve seen a 35% increase in our site visits. I’ve had a lot of comments from my admin team that the PINT maintenance team has been very responsive which is very important to us. 

How did PINT, Inc. perform from a project management standpoint?

I’ve worked with several project managers, and they’ve all been very responsive. They’ve been very understanding when working with our executives who took 8 months. They’re very patient and understood the requirements easily even from different dialects. There’s clear communication on the statement of work and project plans. They’ve hit all the goals.

What did you find most impressive about PINT, Inc.?

They had a customer appreciation event recently, and that says a lot about their shop. They won’t push you off to a help desk but have a personal touch when they respond to our requests. Their senior developers join calls when needed.

Are there any areas PINT, Inc. could improve?

They had some turnover at one point where it was confusing to know everyone that was working on the project. Overall, it’s been a good experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very persistent in hitting the deadlines.
  • 4.5 Cost
    Value / within estimates
    There are other shops that could do comparable work at half the cost, but the quality was worth the cost.
  • 5.0 Quality
    Service & deliverables
    They’ve been very responsive. The quality is exactly what we asked for.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to some sister companies.