Can you share any outcomes from the project that demonstrate progress or success?
Each month, we are increasing traffic and more calls to the clinic, along with consultations. Pico keeps amazing us on their results and the clinic sees the difference from the previous team we had working on the project.
How effective was the workflow between your team and theirs?
Our teams work really well together. We all do our pieces, and collaborate. Pico is so quick to respond and tells us exactly what we need to do so that we can work together for results. They are data driven which lets us know where we are and where we need to go to improve our online presence. And, when they can do something for us, they take it upon themselves to take work off our plate and implement.
What did you find most impressive about this company?
They are just so smart and strategically-driven and look at the big picture and connect the dots for results. They are also so responsive, they never leave us hanging and so quick to respond to any issues. They are a roll-up-your-sleeves type of group. We are a lean team for this client so anything they do is a huge help for us.
Are there any areas for improvement?
Maybe they need to grow staff and expand their offerings because they have an amazing team. We are so happy to have them as a partner, really have no complaints.