What evidence can you share that demonstrates the impact of the engagement?
We’ve had a great deal of success with our social media accounts, and visits to our website have increased exponentially. Additionally, the average number of pages visited and the duration of each visit have risen dramatically. It's clear that our website is much more interesting because users are returning to the site and going deeper into our collection of pages.
We’ve received positive comments from users, many of whom think our site has radically improved. PH3 continues to do an excellent job of publishing unique and relevant articles and social media posts.
How did PH3 Agency + Brewery perform from a project management standpoint?
Rick and his team move quickly. They’re very calculated, but also very accommodating. The team comes to our office once a month to discuss our traffic analytics and other metrics. We exchange emails at least every other day, and Rick will usually pick up the phone and call us when there’s something urgent.
What did you find most impressive about them?
So far, we haven’t found anything that they can’t do. PH3 has a deep understanding of social media, and the team is continuously looking for ways to expand their services. They’re also incredibly collaborative. They listen to our ideas and come back with excellent insights.
PH3 has learned a good deal about our business, and this has helped them come up with creative solutions. Although we know our industry well, many of us don’t have experience in the digital space. Rick brings in expertise that we don’t have in-house, and he’s proved to be an invaluable resource.
Are there any areas they could improve?
I can’t think of an area that they need to improve. PH3 is very easy to work with, and they frequently provide useful feedback and ideas. There’ve been a few instances when I’ve reversed my course based on a conversation that I had with them.
Overall, they’re a fantastic partner. I have a ton of confidence in their work and know that they could be doing more for us if we had a bigger budget and appetite.
Do you have any advice for potential customers?
Give them a try, even if you’re farther along in terms of your digital strategy. They’ll be able to take you to the next level.