How did you select this vendor?
Persist Digital and their CEO Eric were recommended to us as a highly reliable and honest team. As we needed to step up our game online as soon as possible without unnecessary spendings, we needed an agency that would give us a piece of straightforward and candid advice, so they seemed like a great choice.
Describe the scope of their work in detail.
After a few consultations with Persist Digital’s CEO and some of their specialists, we started with basic web design, organic SEO services, content marketing, and social media marketing, but we didn’t want to spend money on paid ads as we believed them that the results we need are possible with organic strategies.
Persist Digital team displayed the products we carry on our website and added informative and valuable content to our website. They optimized our website for SEO and improved its functionalities -- found better solutions to display our products, projects, and highlight the services and benefits we offer. Each project we completed, Persist Digital specialists featured it on our website, Houzz and other social media channels. They pointed out how important are optimized landing pages for target geo-locations and it turned out this was a great way to raise customer interest in our targeted areas -- Manhattan, Queens, and Brooklyn.
They also created and optimized to perfection our Google My Business profile and still continually and regularly update it with posts and always fresh photos from our showroom or our products and projects. I think we are also very lucky to have them manage and grow our reputation online.
We use their professional review marketing software to invite our customers to review us on Google, Facebook, Yelp, and Houzz. Their team monitors the reviews we get, responds to them, promotes them on our channels, and informs us in case of any issues. For example, if a customer leaves a negative review or a review needs a response from our staff. It’s a great relief and advantage working with them.
What was the team composition?
We mostly communicate with the CEO Eric and the manager of our account (and also SEO specialist) Nebojsa. They are not only highly responsive to our asks and needs, but they also point out new opportunities and new techniques we could apply to improve our strategy. Since we work with Persist Digital for a few years now, we also met their content manager -- Sandra, social media manager -- Nevena, and designer -- Alex. I am so happy to know them all, it makes me really comfortable knowing that we are in good hands.