Can you share any outcomes from the project that demonstrate progress or success?
Results are amazing. Just to share some of the achievements, organic traffic surpassed paid traffic and paid advertisement budget was reduced by 50%, which was our ultimate goal. Online leads increased to 400 per month. Then, our organic traffic is now 11,000 visitors per month.
When you compare that to 300 visitors when we first started in 2016, and take into account it was all organic, you can see why we are so happy with the results. Now we have a little over 100 reviews total across Google My Business, Yelp, Houzz, and Facebook.
On social media, for example, our Instagram following increased by over 150% and Pinterest monthly views grew by more than 100% in a year. Overall, we’re very happy with the results because we actually felt this growth in the showroom.
How effective was the workflow between your team and theirs?
They are always responsive to our requests. We use WhatsApp on a daily level for immediate requests but we also meet with Eric on a monthly basis to see where we are and discuss some larger projects and plans. We love their personalized approach.
What did you find most impressive about this company?
We are impressed by their personalized service and a holistic approach to advertising and growing which is rare to find. We worked with Persist Digital from the very beginning, while both we and they were starting, and we feel like we grew together in a way.
Now they are much bigger and have many more clients, but they still give us the same level and even improved level of service. Close communication resulted in a productive relationship.
Are there any areas for improvement?
They don’t just do their job, we feel they are passionate about our business. We feel they could make their graphic design a bit more current, but overall their service is timely and they deliver always on time, no exceptions.