Perform digital media (PDM)

BACKGROUND

Please describe your company and position.

I am the Director of GEGE Bear

Describe what your company does in a single sentence.

We supply a quick fix hair touch up product that helps women with balding and thinning. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Perform digital media (PDM) to accomplish?

• More sales
• Lower new customer CPA

SOLUTION

How did you find Perform digital media (PDM)?

Referral

Why did you select Perform digital media (PDM) over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Perform digital media (PDM) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency provided exceptional support in optimizing my website for better conversion rates, allowing me to convert more customers from incoming traffic. They also expertly managed ad campaigns across Facebook, Instagram, Google, and TikTok. Our main goal was to increase sales, lower the New Customer Cost Per Acquisition (NCPA), and drive profitability—all of which they accomplished successfully. After our initial call and receiving a detailed proposal, the team moved quickly; within seven days of signing the contract, they had completed onboarding and launched our campaigns, including a comprehensive new strategy and creative assets. I supplied them with videos and images, and they developed numerous graphics, testing different creatives each week to identify and scale the best performers. Their communication was exceptional: I received bi-weekly updates that kept me fully informed without needing to reach out. Thanks to their ongoing optimizations and consistent updates, I saw a clear increase in sales and a noticeable drop in NCPA, making our campaigns more profitable. Their proactive approach, dedication to testing, and transparent reporting make the partnership incredibly effective. I highly recommend this agency for any business looking to boost conversions, streamline ad spend, and achieve meaningful growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales increase percentage and New Customer Rate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was always delivered on time, even reachable on weekends which i didn't expect

What was your primary form of communication with Perform digital media (PDM)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are not like any other agency we have worked with, felt like my very own in house team, they were on board with our mission and made us feel at home with them. We have a really good relationship with all the team members 

Are there any areas for improvement or something Perform digital media (PDM) could have done differently?

None