Industry Expertise: Healthcare, Real Estate, E-commerce, Tech Startups
Project Highlights:
Web Redesign & Development for a Telehealth Services Company
SEO & Web Development for Autism Treatment Center
Custom Software for Tech Repurposing Startup
Client Feedback Highlights: High ratings for quality, schedule adherence, cost management, and willingness to refer.
Special Features:
Focus on modern, responsive design principles
Integration capabilities with Google Calendar, Twilio, and SendGrid for enhanced functionality
Company Ethos: Committed to delivering high-quality, scalable, and secure software solutions tailored to client needs.
For specific details and a comprehensive overview, visiting their official website or their Clutch profile would provide the most accurate and up-to-date information.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
Milton, Canada
Year founded
Founded 2018
2 Locations
Milton , Canada
Chennai , India
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.3
/5
What Clients Have Said
Pentabay Softwares Inc offers competitive pricing, with project costs ranging from $5,000 to approximately $50,000 CAD. Clients appreciate their value for cost, responsiveness, and commitment to quality, making them a reliable choice for various project sizes.
One client noted that Pentabay Softwares Inc lacked specific knowledge in the autism treatment field, necessitating frequent content edits. However, this did not detract from their overall satisfaction with the service.
No Major Areas for Improvement
Clients generally had no complaints or areas for improvement for Pentabay Softwares Inc, indicating high satisfaction with their services and outcomes.
Effective Project Management
Pentabay Softwares Inc demonstrated effective project management skills, keeping clients informed and meeting deadlines. Their use of tools like Jira and Slack ensured smooth communication and transparency.
Positive Client Feedback on Design and Usability
Clients were pleased with the design and usability of the final products delivered by Pentabay Softwares Inc, finding them user-friendly and aesthetically pleasing.
Dedicated and Hardworking Team
Pentabay's team was noted for their dedication and willingness to work overtime to meet project targets. Their strong work ethic and commitment to client satisfaction were repeatedly praised.
Quick Adaptation to New Environments
Pentabay Softwares Inc impressed clients by quickly adapting to new environments and understanding complex systems with minimal guidance, showcasing their versatility and technical prowess.
Web Redesign & Development for Telehealth Services Company
Web DesignWeb Development
$10,000 to $49,999
Nov. 2020 - Feb. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Pentabay was incredibly responsive, and their technical skills were great.”
Sep 18, 2022
CEO, MD Connected Ltd
Anonymous
Verified
Other industries
Canada
11-50 Employees
Phone Interview
Verified
Pentabay Softwares Inc took over a web development project and completed it for a telehealth company. They were in charge of developing the platform's front- and backend and integrating various portals.
Thanks to Pentabay Softwares Inc’s development work, the platform’s performance improved significantly, and users appreciated the new user-friendly interface. The team was transparent, communicative, and responsive to issues, and they demonstrated outstanding technical skills.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the CEO of MD Connected Ltd, a telehealth service provider and parent company of Ask Winston, a discrete men health platform located in Toronto, Canada.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Pentabay Softwares Inc?
We reached out to Pentabay to help us with developing our website.
SOLUTION
What was the scope of their engagement?
Pentabay was in charge of developing our platform and the backend that supports our operations. Initially, they took over the site a previous vendor had developed — they didn’d developed it from scratch. This site had many bugs, so they solved them and did a complete redesign, doing a lot of work to meet our requirements. Although the development project has already ended, Pentabay provides us with maintenance and hosting.
Our platform includes a patient portal, a pharmacy portal, and a doctor portal to complete a discrete visit, and the patient portal is one of its core features. On it, patients can renew prescriptions and book doctor appointments.
Additionally, the patient portal is connected with the pharmacy portal, which works as an e-commerce site. On it, patients can order prescription drugs and receive a tracking number to know where their order is at all times.
What is the team composition?
We worked directly with two people from Pentabay, including the owner, who also acted as the project manager, and a QA engineer. Still, I know that they had a much bigger team working behind the scenes.
How did you come to work with Pentabay Softwares Inc?
Before working with Pentabay, we were working with a different team, but we didn’t like what they were doing. Thus, we posted a job offer looking for a new development partner, and we interviewed various providers. Ultimately, we decided to work with Pentabay because they were extremely responsive, and we also liked their expertise and the depth of their team.
How much have you invested with them?
We spent between $40,000–$50,000 CAD (approximately $29,000–$37,000 USD) on the entire project.
What is the status of the engagement?
We began our project in November 2020, and Pentabay delivered the portal in February 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
After revamping our platform, its performance improved significantly, and a lot of people loved the new design. It is very user-friendly and aesthetically pleasing.
How did Pentabay Softwares Inc perform from a project management standpoint?
Throughout the project, we always knew where we stood in the timeline and what was needed from us. Pentabay was also very transparent in their billing and performed well overall. Additionally, they were very responsive to issues, solving bugs quickly. We used Jira for project management and Slack for communication.
What did you find most impressive about them?
Pentabay was incredibly responsive, and their technical skills were great.
Are there any areas they could improve?
We had no complaints about their work.
Any advice for potential customers?
Schedule regular touchpoints and make sure you're always in sync on what is happening. It's also important to have a clear vision of what you want.
RATINGS
5.0
"5"
Quality
5.0
Service & Deliverables
"5"
Schedule
5.0
On time / deadlines
"5"
Cost
5.0
Value / within estimates
"5"
Willing to Refer
5.0
NPS
"5
Web Dev & SEO for Autism Treatment Center
Web Development
Less than $10,000
Dec. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They went beyond what we’d asked for to make sure we were completely satisfied."
Feb 5, 2020
Founder, Turning Point Children's Therapy & Dev. Centre
Gopika Menon
Verified
Other industries
Milton, Ontario
11-50 Employees
Phone Interview
Verified
An autism treatment center hired Pentabay Softwares Inc to replace their outdated website. The team handled all technical and design elements while also providing SEO support.
Though the site hasn’t launched yet, internal stakeholders are pleased with the final product Pentabay Softwares Inc delivered. The team was quick to implement edits, often making several changes a day to ensure client satisfaction. Customers can expect dedicated, timely project management.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a co-founder and director of Turning Point Children’s Therapy and Development Centre, an autism treatment center. We offer behavioral therapy, predominantly to children aged 2–12.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Pentabay Softwares Inc?
Our website was aging, and we wanted a new, more dynamic one with interactive capabilities and a more colorful, vibrant design. Also, we were looking for SEO support.
SOLUTION
What was the scope of their involvement?
Pentabay Softwares Inc designed and developed the website on WordPress. We supplied the content, which is very specific and clinical. In turn, the team provided keywords based on their SEO research to supplement the content.
The website itself is simple and straightforward in terms of information but has dynamic, interactive capabilities. We focused specifically on tailoring the content so as to not overwhelm parents who come to our site for resources.
What is the team composition?
There were three people from the team involved in the project. Vijay (Founder, Pentabay Softwares Inc) was my main point of contact.
How did you come to work with Pentabay Softwares Inc?
I reached out to several website developers and met the owner of Pentabay Softwares Inc through LinkedIn. We’d attended the same university, so we built a relationship from there. He was able to address all of our requirements.
How much have you invested with them?
The project cost $5,000.
What is the status of this engagement?
We started working with Pentabay Softwares Inc in early December 2019. The website is scheduled to launch in the coming weeks.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
As the site has yet to launch, we don’t have any metrics that reflect the team’s SEO efforts. However, throughout the project I’ve been pleased with Pentabay Software Inc’s willingness to make timely edits, sometimes following through on between 10–15 edit requests per day.
The team was always available to make adjustments as they arose, which I appreciated as a visual person.
How did Pentabay Softwares Inc perform from a project management standpoint?
They performed very well, taking an active approach to project management. Often, Pentabay Softwares Inc were the ones who prompted me to stay on deadline. We kept in touch primarily via Slack.
What did you find most impressive about them?
The team was dedicated to the project, thinking through every task and offering their own perspective. They went beyond what we’d asked for to make sure we were completely satisfied. I was very pleased with Pentabay Softwares Inc.
Are there any areas they could improve?
As autism treatment providers, our product is very niche. Because of that, I had to make a lot of edits to content, as the developers weren’t totally knowledgeable in our field. Other than that, we had absolutely no problems with Pentabay Softares Inc.
Do you have any advice for future clients of theirs?
Clients should connect with Vijay, who took everything into his own hands. If the product isn’t as technical as ours was, I’m sure they can provide great content development as well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
Packages we offer:
Website Development
Developed a custom, responsive website design using Figma, ensuring a visually appealing and user-friendly interface across all devices.
Utilized Wix for a seamless, drag-and-drop website building experience, enabling easy updates and management of content without the need for deep technical knowledge.
Crafted custom HTML and CSS code for specific
Small
$600
/total
Number of revisions: 2
Number of Pages: 5
Custom Homepage
Responsive Web Design
On-website SEO
7
day
delivery
Medium
$1,100
/total
Number of revisions: 4
Number of Pages: 10
Custom Homepage
Blog Page
Responsive Web Design
14
day
delivery
Large
$1,500
/total
Number of revisions: 6
Number of Pages: 20
Custom Homepage
Blog Page
Responsive Web Design
21
day
delivery
Features
Small
$600
/total
Medium
$1,100
/total
Large
$1,500
/total
Number of revisions
2
4
6
Number of Pages
5
10
20
Custom Homepage
Blog Page
–
Responsive Web Design
SSL Certification
–
On-website SEO
Page Speed Optimization
–
Small
$600
/total
Number of revisions
2
Number of Pages
5
Custom Homepage
Blog Page
–
Responsive Web Design
SSL Certification
–
On-website SEO
Page Speed Optimization
–
Medium
$1,100
/total
Number of revisions
4
Number of Pages
10
Custom Homepage
Blog Page
Responsive Web Design
SSL Certification
On-website SEO
Page Speed Optimization
Large
$1,500
/total
Number of revisions
6
Number of Pages
20
Custom Homepage
Blog Page
Responsive Web Design
SSL Certification
On-website SEO
Page Speed Optimization
Java Development
This package is designed for robust, scalable Java Spring Boot microservices architecture in enterprise-grade applications. Leveraging extensive experience with top-tier organizations, including Verizon Wireless (MA, USA), AFS Vision (PA, USA), Comcast (PA, USA), State Farm (IL, USA), PayPal (CA, USA), American Express (AZ, USA), Mizuho Bank
758, 1C, Mount Chambers, Anna Salai, Mount Road600002
16 - 20
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