Pentabay Softwares Inc

Introduce your business and what you do there.

I’m the CEO of a high-tech business offering an online service.

What challenge were you trying to address with Pentabay Softwares Inc?

We had an existing product that had been built several years ago. We hired Pentabay Softwares because we wanted to repurpose some of the features and technology.

What was the scope of their involvement?

They looked at our code, learned it, and were able to start implementing our modifications in very short time. They just asked a few questions and started working quickly on an environment that was new to them, and within a week and a half, they understood what we needed and started setting it up. Since then, we’ve expanded the project and are utilizing their services for additional features.

What is the team composition?

Two people are on our account with guidance from a manager.

How did you come to work with Pentabay Softwares Inc?

We were connected on LinkedIn and they reached out to me awhile ago. Like many people, I thought they were just selling something. When I started looking for resources, I went back to them to have a conversation. That’s how we started. They promised to deliver in a fraction of the time other developers were quoting us.

What is the status of this engagement?

We began working together in October 2019 and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

They’ve convinced me that they deliver value. They’ve become a very important resource for us. They weren’t afraid of a challenge. They impressed me because they were able to jump on the project with very little information. They were proactive and started learning about our system right away and did it on their own time. Now, they’re fully conversant in our tech’s functions and can easily implement expansions. Obviously, they deliver quality work and we plan to continue working with them.  

How did Pentabay Softwares Inc perform from a project management standpoint?

They recommended a system to communicate. They met all our target dates and even work weekends. It’s rare to find a company so driven to meet their targets that they’re willing to work overtime. It has been pleasant working with them.

What did you find most impressive about them?

Their attitude and work ethic really impressed me. They’re in another time zone, but that hasn’t been an issue. They don’t just quit at 5 o’clock—they go home when the work is done.

Are there any areas they could improve?

I can’t think of a single thing they should have done differently.

Do you have any advice for potential customers?

Give them a shot.

Introduce your business and what you do there.

I’m a co-founder and director of Turning Point Children’s Therapy and Development Centre, an autism treatment center. We offer behavioral therapy, predominantly to children aged 2–12.

What challenge were you trying to address with Pentabay Softwares Inc?

Our website was aging, and we wanted a new, more dynamic one with interactive capabilities and a more colorful, vibrant design. Also, we were looking for SEO support.

What was the scope of their involvement?

Pentabay Softwares Inc designed and developed the website on WordPress. We supplied the content, which is very specific and clinical. In turn, the team provided keywords based on their SEO research to supplement the content. 

The website itself is simple and straightforward in terms of information but has dynamic, interactive capabilities. We focused specifically on tailoring the content so as to not overwhelm parents who come to our site for resources. 

What is the team composition?

There were three people from the team involved in the project. Vijay (Founder, Pentabay Softwares Inc) was my main point of contact.

How did you come to work with Pentabay Softwares Inc?

I reached out to several website developers and met the owner of Pentabay Softwares Inc through LinkedIn. We’d attended the same university, so we built a relationship from there. He was able to address all of our requirements.

How much have you invested with them?

The project cost $5,000.

What is the status of this engagement?

We started working with Pentabay Softwares Inc in early December 2019. The website is scheduled to launch in the coming weeks.

What evidence can you share that demonstrates the impact of the engagement?

As the site has yet to launch, we don’t have any metrics that reflect the team’s SEO efforts. However, throughout the project I’ve been pleased with Pentabay Software Inc’s willingness to make timely edits, sometimes following through on between 10–15 edit requests per day. 

The team was always available to make adjustments as they arose, which I appreciated as a visual person. 

How did Pentabay Softwares Inc perform from a project management standpoint?

They performed very well, taking an active approach to project management. Often, Pentabay Softwares Inc were the ones who prompted me to stay on deadline. We kept in touch primarily via Slack. 

What did you find most impressive about them?

The team was dedicated to the project, thinking through every task and offering their own perspective. They went beyond what we’d asked for to make sure we were completely satisfied. I was very pleased with Pentabay Softwares Inc.

Are there any areas they could improve?

As autism treatment providers, our product is very niche. Because of that, I had to make a lot of edits to content, as the developers weren’t totally knowledgeable in our field. Other than that, we had absolutely no problems with Pentabay Softares Inc. 

Do you have any advice for future clients of theirs?

Clients should connect with Vijay, who took everything into his own hands. If the product isn’t as technical as ours was, I’m sure they can provide great content development as well.