Pennine Technolabs

BACKGROUND

Please describe your company and position.

I am the CEO of ACTIWARE

Describe what your company does in a single sentence.

ACTIWARE provides comprehensive, integral information management solutions: We stand for transparency of information and consistent business processes which companies with 5 to over 1,000 users rely on.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pennine Technolabs to accomplish?

• Development outsourcing for German businesses
• Developing web apps using AI first
• Outstanding UI/UX Design

SOLUTION

How did you find Pennine Technolabs?

• Online Search
• Clutch Site

Why did you select Pennine Technolabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pennine Technolabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Numerous current projects involving bespoke software development, online and mobile application development, UX/UI design, and digital transformation initiatives are part of our partnership with Pennine Technolabs.  From preliminary planning and requirements collection to development, testing, deployment, and continuing support, they manage the entire cycle.

Pennine Technolabs' outstanding UX/UI design skills, proactive attitude to problem-solving, and adaptability to changing project needs are what really make them stand out.  The user experience of the solutions they create is greatly improved by their top-notch UX and UI designs.  They have successfully taken on challenging development projects, producing excellent results that satisfy clients and timelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For several of our clients in Germany, we have been working with Pennine Technolabs on a number of software development projects, and each time, the experience has been outstanding.  Their staff ensures seamless procedures from beginning to end by exhibiting remarkable technical competence, effective communication, and great project management abilities. 

Pennine Technolabs' outstanding UX/UI design skills, proactive attitude to problem-solving, and adaptability to changing project needs are what really make them stand out.  The user experience of the solutions they create is greatly improved by their top-notch UX and UI designs.  They have successfully taken on challenging development projects, producing excellent results that satisfy clients and timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout all of our partnerships, Pennine Technolabs has continuously delivered outstanding project management.  They consistently provide work on time, fulfill deadlines, and make sure that project milestones are reached on time.  Whenever we have received feedback or needed revisions, their staff has swiftly handled our issues with professionalism, flexibility, and clear communication, demonstrating their exceptional response to our changing demands.  Our entire experience with Pennine Technolabs has been excellent since working with them is easy and predictable.

What was your primary form of communication with Pennine Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Pennine Technolabs is especially astounding because of their exceptional UX/UI design skills, which continuously provide top-notch, user-centered solutions.  Furthermore, their hands-on approach is noteworthy since key executives like their CEO, CTO, and project managers actively participate in projects, exhibiting sincere dedication and guaranteeing a thorough comprehension of our objectives and specifications.  This proactive leadership-level participation has greatly improved the caliber and effectiveness of our relationships and promoted a high degree of confidence.

Are there any areas for improvement or something Pennine Technolabs could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the CEO and Founder of a web development agency

Describe what your company does in a single sentence.

We are a digital agency specializing in custom web development, design, and interactive user experiences for businesses of all sizes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pennine Technolabs to accomplish?

• We hired Pennine Technolabs to support us with white-label web development services, specifically to help scale our project delivery capacity without compromising on code quality or timelines.

SOLUTION

How did you find Pennine Technolabs?

Online Search

Why did you select Pennine Technolabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pennine Technolabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Pennine Technolabs to design and develop a website for a non-profit organization. The scope included creating a clean, user-friendly layout, building custom features tailored to the organization’s mission, and ensuring the site was fully responsive and accessible across all devices. Key deliverables included homepage design, inner page development, CMS integration for easy content management, donation functionality, and basic SEO setup. They also handled testing and deployment to ensure a smooth launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on time and within budget, with the client extremely satisfied with the final product. The website launched smoothly without any major issues, and within the first month, the organization saw a 60% increase in online engagement and donations through the new platform. Additionally, the site’s improved performance and mobile responsiveness led to a lower bounce rate and better user experience across devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pennine Technolabs demonstrated excellent project management throughout. They delivered all milestones on time, maintained clear communication, and were highly responsive to our feedback and change requests. Their team used tools like Trello and slack for updates, which kept the project organized and transparent from start to finish.

What was your primary form of communication with Pennine Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Pennine Technolabs was their ability to combine technical expertise with a deep understanding of project goals. They didn’t just follow instructions—they proactively suggested better solutions, optimized workflows, and ensured the final product aligned perfectly with our client’s vision. Their commitment to quality and reliability truly set them apart.

Are there any areas for improvement or something Pennine Technolabs could have done differently?

Overall, our experience with Pennine Technolabs was very positive. If there’s one area for improvement, it would be slightly quicker turnaround on minor revision cycles during the final stages. That said, they were always open to feedback and resolved issues promptly once communicated, which made the process smooth.

BACKGROUND

Please describe your company and position.

I am the CEO & Creative Director of a graphic design agency. 

Describe what your company does in a single sentence.

We are a Graphic Design Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pennine Technolabs to accomplish?

• We hired Pennine Technolabs to develop a custom, responsive eCommerce website tailored to our client’s branding and functionality needs.

SOLUTION

How did you find Pennine Technolabs?

Online Search

Why did you select Pennine Technolabs over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pennine Technolabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pennine Technolabs was responsible for end-to-end development of a custom eCommerce website. The scope included frontend and backend development, integration of a secure payment gateway, product catalog setup, responsive design implementation, speed optimization, and basic SEO setup. They also handled cross-browser testing, mobile responsiveness, and CMS training for our team. Key deliverables included a fully functional WordPress-based eCommerce site, admin panel customization, and post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time and met all functional and design requirements. After launch, the website saw improved load times, seamless checkout performance, and positive client feedback. We also noted an increase in user engagement and a smoother product management experience from the admin side, which significantly improved the client’s internal workflow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pennine Technolabs demonstrated excellent project management throughout. They delivered all milestones on time and maintained clear, consistent communication despite the time zone difference. They were highly responsive to our requests, quick to implement feedback, and proactive in addressing any potential issues before they became blockers. Their structured approach made the collaboration smooth and efficient.

What was your primary form of communication with Pennine Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Pennine Technolabs was their ability to manage the significant time zone difference without letting it impact communication or delivery. Their responsiveness, technical expertise, and commitment to quality stood out. They approached the project with a problem-solving mindset and treated it like a true partnership rather than just a contract.

Are there any areas for improvement or something Pennine Technolabs could have done differently?

Overall, our experience was very positive. If we were to suggest any improvement, it would be to have even more frequent status updates during the early stages of the project to enhance visibility. However, this was a minor point and didn’t affect the quality or timeliness of their work.

BACKGROUND

Please describe your company and position.

I am the Sales Engineering Director of an information technology company 

Describe what your company does in a single sentence.

We're a leading data privacy, governance, and compliance platform that helps businesses effortlessly manage data risks, requests, and regulations through smart automation and machine learning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pennine Technolabs to accomplish?

• Website Design & Development

SOLUTION

How did you find Pennine Technolabs?

Online Search

Why did you select Pennine Technolabs over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pennine Technolabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pennine Technolabs helped us build a custom web platform from the ground up, handling everything from UI/UX design and backend development to third-party integrations and performance optimization. Their team delivered a clean, reliable, and scalable product that fit seamlessly into our operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to faster internal workflows, improved system reliability, and a smoother user experience. We saw a noticeable reduction in support tickets, quicker turnaround times on key tasks, and positive feedback from both our team and users—clear signs that the solution delivered real value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and were always quick to respond when we needed something. Whenever we had a change or question, they were flexible and made sure everything stayed on track. Communication was always clear, and they kept us in the loop the whole way through.

What was your primary form of communication with Pennine Technolabs?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Pennine Technolabs was how dedicated they were to truly understanding our needs. They didn’t just build a solution; they took the time to offer smart suggestions and improvements that made the product even better. Their ability to combine technical expertise with a personal touch is what really sets them apart.

Are there any areas for improvement or something Pennine Technolabs could have done differently?

Honestly, there isn’t much I would change. If anything, I would’ve loved a little more flexibility with timelines during the initial phase, but they made up for it with the quality of work and communication. Overall, they really nailed it.

BACKGROUND

Please describe your company and position.

I am the Site Administrator of Vietnam War POW's

Describe what your company does in a single sentence.

Our site is dedicated to keeping the alive the story of American POW's during the Vietnam War.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pennine Technolabs to accomplish?
Redesign Entire Site

SOLUTION

How did you find Pennine Technolabs?

Referral

Why did you select Pennine Technolabs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Pennine Technolabs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The redsigned the entire site; all pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully redesigned site that met the needs of the organization I represent

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• 1 week for a figma,
• 3-4 weeks for full redesign.
• All milestones have been met.

What was your primary form of communication with Pennine Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I only worked with Chris and he was good.

Are there any areas for improvement or something Pennine Technolabs could have done differently?

Not from this project