Penji

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of FUNDA

Describe what your company does in a single sentence.

FUNDA provides award-winning, active childcare and educational experiences for children through holiday camps, wraparound care, school programmes, and indoor play at FUNDA LAND.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Outsource design

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji has helped us solve the challenge of finding reliable, on-brand, and flexible design support at a consistent and cost-effective rate. Since switching from our previous design provider, Penji has given us access to talented designers who truly understand our brand. This has streamlined our creative workflow, allowed us to scale up quickly when needed, and saved us time managing multiple freelancers or in-house resources.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes of Working with Penji:

1. Increased Design Output & Efficiency:

Consistent delivery of 15–20+ design requests per month, supporting multiple campaigns simultaneously.

Faster turnaround times compared to previous providers, helping FUNDA launch time-sensitive promotions more effectively.

Ability to scale design needs up or down without hiring in-house.

2. Cost Savings:

Achieved a significant cost reduction (compared to previous outsourced design provider) while increasing the number of active projects.

Better ROI on design spend by accessing a wider range of services (print, digital, merchandise) within one fixed subscription.

3. Improved Brand Consistency:

FUNDA’s visual identity is now more consistent across all touchpoints, including social media, printed materials, venue displays, and children’s resources.

Designers assigned by Penji now have a deep understanding of FUNDA’s brand, requiring fewer revisions and speeding up project cycles.

4. Enhanced Team Productivity:

Internal marketing and operations teams now spend less time managing revisions, freelancers, or design delays.

The streamlined Penji platform allows for clear task management, easy feedback, and faster approvals.

5. Expanded Creative Capabilities:

FUNDA now produces high-quality, custom-designed children’s activity books, printed materials, and marketing assets that previously would have required multiple external vendors.

Ability to develop branded merchandise mockups, certificates, and resource kits with minimal internal lift.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji’s project management process is smooth, efficient, and easy to use. Their online platform makes it simple to submit requests, provide feedback, and track progress. Each project follows a clear workflow with updates at every stage, which has helped us stay organised and keep multiple design requests moving at once.

In terms of delivery, Penji has consistently met or exceeded our turnaround expectations. Most projects are delivered within 24–48 hours, and revisions are handled quickly and professionally.

What stands out most is how well Penji has responded to our needs as a brand. From the start, they placed us with designers who understood our tone, audience, and visual identity. They’ve been flexible, willing to adapt when our priorities change, and have worked closely with us on everything from large multi-page brochures to small, last-minute social media assets.

Overall, their responsiveness, structure, and reliability have made Penji feel like an extension of our in-house team.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Penji is how quickly and effectively they integrated with our brand — it felt like they’d been part of our team for years. From the very first project, the designers truly understood our vision, tone, and visual identity, producing assets that aligned perfectly with our expectations.

Another unique aspect is their consistency and speed. Whether it’s a large campaign brochure or a last-minute social media post, the quality never drops — and turnaround times are consistently fast.

We also really value their platform’s simplicity, which makes submitting, revising, and managing multiple projects feel effortless.

Ultimately, it’s Penji’s ability to combine professional design quality with personalised support and flexibility that makes them stand out.

Are there any areas for improvement or something Penji could have done differently?

If we had to mention one area for improvement, it would be the occasional need to re-brief when switching between designers on different projects. That said, once you're matched with a good designer (which we've been fortunate to have!), the consistency and quality are excellent.

BACKGROUND

Please describe your company and your position there.

Researcher in art start up

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Penji, and what were your goals?

We needed more affordable and speedier designs.

SOLUTION

How did you select this vendor and what were the deciding factors?

Speed and cost

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

New designs for all new projects that we began. Great with brainstorming and understanding our company.

How many people from the vendor's team worked with you, and what were their positions?

I am not sure as I was not the only person over seeing the projects and communications.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They provide excellent designs

What did you find most impressive or unique about this company?

Speed and cost. Membership scheme.

Are there any areas for improvement or something they could have done differently?

Nope.