San Antonio's Boutique Digital Marketing Firm

Pear Analytics is a boutique digital marketing agency with a special focus on analytics and measurement, conversion optimization, lead generation and content marketing.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2008
Show all +
San Antonio, TX
headquarters
  • 140 Heimer Road, Suite 195
    San Antonio, TX 78232
    United States

Reviews

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PPC Management for Gift Registry Platform

“They have a deep knowledge of digital marketing that they’re sharing with us to help restructure our process.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Pear Analytics is in charge of running and monitoring all paid advertising campaigns for a global gift registry company. Due to their long-term success, they’ve recently started providing SEO services.

The Reviewer
 
11-50 Employees
 
New York, United States
Nancy Lee
President, MyRegistry
 
Verified
The Review
Feedback summary: 

Abiding by given guidelines, the team has consistently met the desired cost per lead goals set by the client. Their expertise and experience in the industry allow them to make helpful suggestions to optimize campaigns and drive growth. The project manager communicated particularly effectively.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of MyRegistry, a universal gift registry business. We build gift registry systems for third-party retailers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pear Analytics?

Originally, we handled paid search campaigns in-house without a full-time position dedicated to it. Because of the constant changes being made in paid search and analytics systems, keeping up with it was a huge thorn in our side. If we didn’t invest enough in time, we lost possible conversions. But, if we focused too much on it, our efforts weren’t worth the number of leads we were generating. 

We needed someone to take our paid search to the next level while keeping up with the changing features, functionalities, and reporting capabilities of Google Analytics and other systems. 

SOLUTION

What was the scope of their involvement?

They’re in charge of managing all paid search campaigns. In total, they run about five different campaigns, three in the United States and two in Canada. They monitor all of them on Google Analytics, suggesting the reallocation of funds as needed. Their team is responsible for smaller, seasonal campaigns as well. In fact, we have a holiday effort coming up soon.

We’ve been successfully working together for three years. So, I recently engaged them for SEO services in addition to the paid search efforts they currently oversee. We had them pitch to our senior management and ended up giving them the business over other companies because of our positive standing engagement with them. They’ve been working on SEO for about a month, at this point. 

How did you come to work with Pear Analytics?

Because it was such a long time ago, I don’t remember exactly how we first came across them. We hired them on a three-month provisional basis to examine their fit for our company. It was fantastic, so we kept them on the team and continue to expand their responsibilities.

How much have you invested with them?

We spent about $50,000–$100,000 on our partnership.

What is the status of this engagement?

We started working together in October 2016, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have very clear guidelines on what we’re willing to spend on a customer through paid search. When we hired Pear Analytics, it was really out of control. They’ve not only reined it in but taken immediate action if anything spikes. For instance, only one of the United States campaigns has ever gone over our guidelines. When that happened, the team pulled it back almost instantly.

They consistently keep the cost of our campaigns over our price ceiling. In addition to their paid search work, early indications are looking positive on the SEO front.

If a campaign is performing very well, sometimes they’ll suggest pulling funds from other efforts to leverage that success. Regardless, they always let me know where we stand through thorough reporting.  

How did Pear Analytics perform from a project management standpoint?

My account manager is fantastic at keeping everything running in a stable, orderly fashion. I’ve been very impressed with her professionalism and how she services our account. Communicating through phone and email, they’ve been great at meeting deadlines and following our requirements as a unit.

What did you find most impressive about them?

The biggest indicator of our satisfaction is with their services is our choice to give them more business, putting them in charge of our SEO efforts. They have a deep knowledge of digital marketing that they’re sharing with us to help restructure our process. They’re here to help us, never doing any tricks or shortcuts in their work.

Are there any areas they could improve?

We had a small rocky period about a year and a half ago. At that time, there was some employee turnover that caused minor issues. Since then, our relationship has been perfectly stable, which is very important to us. In a world where turnover is increasing, the fact that I’ve had the same account manager since that time is very impressive. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They definitely earned full marks.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Dev for Security Integration Company

"We've gotten numerous compliments on our website."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Aug. 2019
Project summary: 

Pear Analytics developed and designed a web platform for a security integration and management company. They built the website from scratch to effectively communicate the company's value proposition. 

The Reviewer
 
11-50 Employees
 
San Antonio, Texas
Joseph Ndesandjo
CEO, SiteOwl
 
Verified
The Review
Feedback summary: 

External and internal feedback has been positive. The team at Pear Analytics built a quality platform that met expectations. Their efficient workflow complemented their professional management style. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO of SiteOwl

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pear Analytics?

New website

What were your goals for this project?

Effectively communicate our value proposition

SOLUTION

How did you select this vendor?

Referral

Describe the project in detail.

Built our new website designing each page from scratch

What was the team composition?

Worked directly with Ryan

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've gotten numerous compliments on our website. Our team readily refers prospects to it as it does a great job ensuring we'll deliver high-value services

How effective was the workflow between your team and theirs?

Very

What did you find most impressive about this company?

Ryan's readiness to ideate and mock up ideas quickly and collaboratively to align us effectively

Are there any areas for improvement?

Providing a visual sequence of events would have been helpful. Some sort of framework so I understood the process better upfront.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Ryan was willing to meet via zoom and was often at my office
  • 5.0 Cost
    Value / within estimates
    I received great value for the price
  • 5.0 Quality
    Service & deliverables
    Fantastic effort and excellent work.
  • 5.0 NPS
    Willing to refer