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Top-rated eComm Creative Agency: Design + Digital

We get out of our jammies to make commerce joyful and human-centred by amplifying brands worth believing in. We create believers from bystanders through birthing kick-asspirational™ eCommerce encounters.

pb+j is a leading eComm performance agency with expertise in helping DTC health + wellness, apparel + beauty, and Better-For-You brands achieve radical change and connection with a discerning audience—not to mention adding Million$ in YoY revenue and increasing impact and profit.

  • $25,000+
  • $150 - $199 / hr
  • 10 - 49
  • Toronto, Canada
  • Founded 2013

2 Locations

  • Toronto , Canada
  • Kawartha Lakes , Canada
Total Reviews
45
Average Referral Rating
4.8 /5
Most Common Project Size

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    pb+j Review Insights

    Overall Review Rating

    4.7
    • Quality 4.8
    • Schedule 4.9
    • Cost 4.5
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Proficient in Shopify Development

      Multiple reviews highlight pb+j’s proficiency in developing and migrating websites to Shopify. Clients from diverse industries appreciated the seamless transitions, improved site performance, and enhanced user experience.

    • Mixed Experiences with Project Timeliness

      While most clients praised pb+j for timely delivery, a few mentioned delays in project completion. These delays were often attributed to external factors or miscommunications.

    • Successful E-commerce Enhancements

      Several clients reported significant improvements in conversion rates, sales, and user engagement following pb+j’s e-commerce enhancements and CRO efforts.

    • Exceptional Branding and Creative Work

      pb+j received high praise for their branding and creative work, helping clients create strong, cohesive brand identities that resonated with their target audiences.

    • Proactive Problem Solving

      Clients highlighted pb+j’s proactive approach to problem-solving, addressing challenges effectively and offering innovative solutions to complex issues.

    • High Client Satisfaction

      Overall, clients expressed high satisfaction with pb+j’s services, often recommending them to others and planning to engage them for future projects.

    pb+j Reviews

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    E-Commerce Dev & Design for Research & Development Company

    • E-Commerce Development UX/UI Design Web Design
    • Confidential
    • Mar. - July 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "pb+j was instrumental in the success of our website!"

    E-Commerce Manager, Industry of All Nations
    Anonymous
    • eCommerce
    • Los Angeles, California
    • 11-50 Employees
    • Online Review 
    • Verified

    pb+j was hired by a research and development company to redesign the UX of their site header and resolve page issues. They also revamped the homepage and implemented functional improvements.

    Shopify Website Design & Dev for Premium Ice Cream Retailer

    • E-Commerce Development UX/UI Design Web Design
    • $10,000 to $49,999
    • Dec. 2023 - Feb. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We felt throughout the project that our needs for the project were always considered."

    Director of Marketing, COWS Inc.
    MaryBeth Malone
    • Consumer Products
    • Prince Edward Island, Canada
    • 51-200 Employees
    • Online Review 
    • Verified

    pb+j migrated a premium ice cream retailer's WooCommerce website to Shopify, being responsible for UI/UX design and development. pb+j conducted the discovery and QA phases.

    Website Redesign for Seeds & Garden Supplies Company

    • E-Commerce Development UX/UI Design Web Design
    • Confidential
    • Apr. - Nov. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.0

    "Their expertise in UX/UI and in-depth knowledge of our business resulted in a visually appealing and flawless site."

    Digital Marketing Manager, Harris Seeds
    Anonymous
    • Agriculture
    • Rochester, New York
    • 51-200 Employees
    • Online Review 
    • Verified

    pb+j redesigned a website for a vegetable seeds company. The team redesigned the site's UI/UX and provided wireframes, concepts, mockups, and development.

    UI/UX Design & Landing Page Creation for Bourbon Goods Co

    • Branding UX/UI Design Web Design
    • Less than $10,000
    • November 2023
    4.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0
    "The team was super flexible, prompt, and professional."
    Director of Operations, Pappy and Company
    Jon Nichols
    • eCommerce
    • Louisville, Kentucky
    • 11-50 Employees
    • Online Review 
    • Verified

    pb+j built a landing page for a bourbon goods company. The team created a branded landing page to explain the client's loyalty program and designed email templates within the LoyaltyLion platform.

    UI/UX Design & Conversion Optimization for Sleep Apnea Co

    • Conversion Optimization UX/UI Design
    • $50,000 to $199,999
    • Jan. 2023 - Jan. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They became an extension of our organization during the project."
    President, FPM Solutions CPAP and Medical Devices
    Michael Tierney
    • Medical
    • Toronto, Ontario
    • 11-50 Employees
    • Online Review 
    • Verified

    pb+j audited a sleep apnea treatment company's website. The team audited the client's site performance. pb+j implemented and tested improvements with the goal of improving the client's conversion optimization.

    Shopify Site Development for Brewing Company

    • E-Commerce Development Web Development
    • Confidential
    • Apr. - Nov. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "The team at pb+j was always organized and motivated to reach our deadlines."
    Brand & Marketing Manager, The Grizzly Paw Brewing Company
    Spencer Duquette
    • Food & Beverages
    • Canmore, Alberta
    • 51-200 Employees
    • Online Review 
    • Verified

    pb+j developed a Shopify site for a brewing company. They merged the client's main website and online store into one platform, recommended third-party solutions, and updated the website's visuals and copy.

    UI/UX Design & E-Commerce Dev for Automotive Products Co

    • Conversion Optimization E-Commerce Development UX/UI Design
    • $200,000 to $999,999
    • Jan. 2022 - Oct. 2023
    2.0
    Quality
    2.0
    Schedule
    4.5
    Cost
    1.0
    Willing to Refer
    2.0

    "They don't have the team to back up their promises with a solid deliverable."

    CEO, Shock Surplus
    Sean Reyes
    • Automotive
    • Los Angeles, California
    • 11-50 Employees
    • Online Review 
    • Verified


    An automotive performance products company has hired pb+j to update their Shopify 1.0 theme for Shopify 2.0. The team has been tasked with improving the shop's UI/UX design and migrating it to the new platform.

    UI/UX Design & Web Development for Kitchen Cutlery Retailer

    • Conversion Optimization E-Commerce Development Graphic Design Logistics & Supply Chain Consulting UX/UI Design Web Design Web Development
    • $10,000 to $49,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I trust them completely and know that they have our best interest at the forefront of everything they do."

    E-Commerce Director, Kitchen Cutlery Retailer
    Lauren Soules
    • Consumer Products
    • Georgetown, Texas
    • 11-50 Employees
    • Online Review 
    • Verified

    pb+j provides UI/UX design and web development services for a kitchen cutlery retailer. The team provides web maintenance for the client's Shopify site and conducts an overhaul of the site's customer journey.

    Web Dev & Shopify Migration for Motorcycle Accessories Firm

    • E-Commerce Development UX/UI Design Web Design
    • Confidential
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5

    "Each member we dealt with was an expert in their own field and demonstrated great knowledge."

    President, Luimoto
    Will Leung
    • Consumer Products
    • Vancouver, British Columbia
    • 11-50 Employees
    • Online Review 
    • Verified

    pb+j has redesigned the website of a motorcycle accessories firm and migrated their e-commerce operations to Shopify. They've also redesigned the client's workflow and sourced a management solution for them. 

    Website Dev & Optimization for Eco-Friendly Product Co

    • Conversion Optimization
    • $10,000 to $49,999
    • Oct. 2022 - Feb. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "You can tell they all really care about the work they are doing and want to provide the best."

    Founder & CEO, Goldilocks Goods
    Amy Hall
    • Manufacturing
    • Victoria, British Columbia
    • 1-10 Employees
    • Online Review 
    • Verified

    pb+j developed a high-performing website for an eco-friendly product manufacturer. They also optimized the existing website and focused on improving conversion rates, average order values, and page speed.

    Locations (2)

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