Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
One of the main requirements that I had for the new site was to receive inquiries from brides who were okay with my price range. I charge around $5,000 per wedding, and I was constantly getting inquiries from people wanting $1,500 photographers. I knew that this was because of my site. Almost all of my current inquiries are compatible with my price range, which is a huge benefit.
Everyone who saw it was excited about my new site, which showed the level of polish it had. pb+j did a great job of capturing everything that I wanted to capture and making it look more high-class.
How did pb+j perform from a project management standpoint?
I worked in a design studio in the past, so I am biased in terms of how a project is handled. pb+j's designer did an amazing job, and I was in contact with him often, but I felt that I should have been in touch more with the project lead. I had to end up asking my designer a bunch of questions which should have been answered for me from the start. I don't know if this was because pb+j's team had a lot on their plate, but whenever we had calls about the progress of the work, I was only given 30 minutes to talk about it. Sometimes, ideas require more time, so pb+j could work on this. Overall, I'm 100% happy with the outcome of their work.
What did you find most impressive about pb+j?
I filled out a lengthy questionnaire about my brand and talked through it with pb+j at the beginning. From there, they came up with a couple of concepts. The main one was pretty much exactly what we ended up using. pb+j created a kind of mood-board, with different pictures, colors, and images which could reflect my brand. This helped me think of things that I wouldn't have considered otherwise. I really liked the design process of presenting options to me and taking my feedback.
I liked how pb+j presented everything to me in a live website format. It showed me what the finished product would be.
Are there any areas pb+j could improve?
The communication issue I mentioned was the only drawback of working with pb+j. Having more time in order to talk through some designs would have been good.