What evidence can you share that demonstrates the impact of the engagement?
They're a small company, and they work well together. They take apart problems and find solutions. They've helped our infrastructure move forward, and we've seen positive impacts across the group. They demonstrate best practices and are very helpful to our internal teams. The effect is generally very good, and we think they're a fantastic asset.
How did Pattern Match perform from a project management standpoint?
I talk to the whole team on a weekly basis, including the CEO. We discuss ways to improve the partnership and how to proceed with various projects. I treat the individuals as members of our staff.
Their coordination is excellent. They take part in every form of communication and document what they need to. They make tidy proposals for future work, and I'm very happy with their working process.
What did you find most impressive about them?
They're very professional. I've worked with other agencies, and their motivation and professionalism surpass them all.
Are there any areas they could improve?
The only thing that could improve at all is a little more transparency, though our communication is already very good.
Do you have any advice for potential customers?
Tell them your problems and be open with them; they will have solutions for whatever you need. They're very helpful and give good feedback.
Pattern Match helped produce a quality product that met several regulations. The Pattern Match team was transparent and used honest communication to ensure that the project ran smoothly.