Paspartoo

Introduce your business and what you do there.

I’m a co-founder and COO of an e-commerce pre-launch startup, and we’re building a multi-seller marketplace with multiple storefronts. We sell consumer goods in categories such as apparel, beauty, wellness, specialty foods, and home goods. 

What challenge were you trying to address with Paspartoo?

We needed help building and customizing our B2B multi-seller marketplace and B2C storefronts using Magento 2.

What was the scope of their involvement?

Paspartoo is developing our multi-seller marketplace using Magento 2 based on existing proprietary code and third-party extensions. This involves delivering two B2C e-commerce sites and one B2B Magento backend platform. We’ve provided designs for the websites, and they’ve used that in building the sites and providing suggestions as issues come up.

As we tested Paspartoo’s work, our project manager provided tutorials so we could learn new features and add content. They’ve also helped us with third-party integrations, such as payment processors, a tax calculations solution, and a post-purchase tracking and returns management solution. They’re supporting our team as we prepare to launch our e-commerce sites.

What is the team composition?

We’ve worked with one business lead and one project manager. 

How did you come to work with Paspartoo?

We researched for development teams, and we liked Paspartoo because of their expertise in Magento and e-commerce. We could tell by our initial meetings that they quickly understood our unique needs. In addition, their estimates were more precise and cost-effective than their competitors, so we chose them. 

How much have you invested with them?

We’ve spent nearly $50,000. 

What is the status of this engagement?

We’ve started working together in June 2021, and our collaboration is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Paspartoo has developed all of the necessary front- and backend features for our websites. They’ve helped us work through issues and look at changes from both a B2B and B2C perspective. 

Paspartoo has taken on a large and complicated e-commerce development project. We’re happy with what they’ve provided and the progress they’ve made in a fairly short time. 

How did Paspartoo perform from a project management standpoint?

Paspartoo is super responsive and efficient — their timelines and deliverables are expedient and reasonable. They have a lot to juggle, but they’re always meeting deadlines. Our project manager has adapted to our communication style and preferences for tracking work. We communicate through Slack and Zoom. 

What did you find most impressive about them?

Paspartoo is super flexible. They’ve given us their knowledge and expertise in building Magento e-commerce websites. The multi-seller functionality has made this project different and more difficult than a traditional e-commerce platform. Despise that, they’ve remained accommodating and seen our goals from a high level to understand what we’re trying to do.

We’ve had a few pivots because we’re trying a new model. Nonetheless, Paspartoo remains open to pivoting on features and design elements if we need to improve our UI/UX. They’re easily adaptable, and we’ve never had an issue where they can’t understand our vision. 

Paspartoo doesn’t push for a certain way to do the project. They’ve studied our goals and adapted existing technologies to fulfill our needs.

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Be clear with your preferences about communication, updates, and interaction. 

Introduce your business and what you do there.

I am the owner of a packaging company.

What challenge were you trying to address with Paspartoo?

We were looking for a partner to help us develop our website.

What was the scope of their involvement?

Their team provided web development based on design wireframes that we had already developed and turned over to them. They handled a bit of the tweaking process on the design from there just to make sure everything worked smoothly, and then implemented it on WordPress from the ground up, including both custom coding and plugin integrations.

What is the team composition?

We had one main point of contact on their team, and there were several developers who worked with him behind the scenes.

How did you come to work with Paspartoo?

Initially, we found them on Upwork and decided to consider them based on their project portfolio. They impressed us in our interviews, so we decided to move forward from there.

How much have you invested with them?

We spent about $3,000–$5,000 in total.

What is the status of this engagement?

The project ran from November 2019­–January 2020.

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any exact performance metrics so far, but we’ve gotten very positive feedback on all of their work so far. We’ve been very pleased with both how accurately they were able to implement our designs and how well everything functions.

How did Paspartoo perform from a project management standpoint?

They did a good job of managing all the work to make sure we stayed on top of our deliverables. We primarily communicated with them via email, but they had some collaboration tools that they used on the UI side as well.

What did you find most impressive about them?

Their expertise in the development sphere and the quality of work that it translated to for us was extremely helpful. They executed quickly and at a very high level, so we didn’t have to worry about anything throughout the project. That made the process incredibly easy for us.

Are there any areas they could improve?

I have nothing negative to say about our work with them.

Do you have any advice for potential customers?

As long as you provide them with the content they need to implement and a clear idea of what the site needs to do, they will be able to handle whatever you need from there.

Introduce your business and what you do there.

I’m the owner of an electric scooter company. We sell directly to the consumer through an e-commerce site.

What challenges were you trying to address with Paspartoo?

We hired them to make adjustments to our existing Shopify website. I had created the website on my own, but I didn’t have strong enough technical expertise to customize it myself. Our goal was to improve the user experience.

What was the scope of their involvement?

I took them through our existing website and shared my ideas for how I wanted to improve the UX design. They shared some examples of what we could do. They presented a proposal, and we made a few adjustments before they began working on the actual site. They set up the website so that it would be easy for us to manage the theme of the new design on our own through Shopify. 

What is the team composition?

Alex (Senior Project Manager) was my main point of contact, but he had another person that did some coding. 

How did you come to work with Paspartoo?

I think I found them through UpWork. 

How much have you invested in them? 

We’ve spent about $2,000–$3,000. 

What is the status of this engagement?

We started working together in the fall of 2019. We’ve completed this project, but I’m planning on hiring them again for another project. They’ve provided multiple updates since we launched their UX design.

What evidence can you share that demonstrates the impact of the engagement?

We’ve increased our business by about 300%. However, I wouldn’t attribute that completely to their work, though having a clean, user-friendly website is helpful. The shopability of the site is great. It’s easy for customers to find the right scooter for their needs. 

How did Paspartoo perform from a project management standpoint? 

My expectations were met. They performed similarly to other third-party vendors I’ve worked with. However, it was slower than when we do projects in-house. 

What did you find most impressive about them?

I was impressed with the level of care they put into the design. They know where their strengths are as well, so they wouldn’t take on tasks that they didn’t feel equipped to. 

Are there any areas they could improve?

It would be nice to have them take care of all of my web development needs. However, they’re specifically focused on UX/UI design. 

Do you have any advice for potential customers? 

Before the work begins, make sure you’ve agreed on how the project is going to go and what is expected. 

Please describe your company and your position there.

Tour Cycling is the online store of road cycling apparel, located and established in Florida. We offer our customers the most prime brands and the wide selection of products for new and accomplished cyclists. I am the owner of the company.

For what projects/services did your company hire Paspartoo?

I hired them as developers for my Magento 2 website.

What were your goals for this project?

I needed Paspartoo to review my website, make it faster, improve UI/UX in order to increase sales, update to the latest version of Magento and give professional advice for my business

How did you select this vendor?

I found them through the online directory of professional developers / We have 12 years of prior experience with other developers we have worked with on multiple sites. My friend, also business owner recommended them

Describe the project and the services they provided in detail.

Alex and his team generated a complete report about my website and provided with the detailed solution, common issues, and estimates. They consulted me all the time during the project It’s great that they can offer a turn-key service: design, development, and testing. They have very good experience and knowledge of Magento 2 and support applications.

What was the team composition?

Alex and Konstantin were leading the project, helped me, and consulted with the questions. They also have an overseas development team in Ukraine

Can you share any information that demonstrates the impact that this project has had on your business?

My sales grew up, the site became faster and more stable. Great return on our investment with them in a very short time period. I would rank them highly for Magento 2 development and related services.

How was project management arranged and how effective was it?

Guys are very polite and responsible. I was very happy with their instant feedback even when issues were happening after the end of the working day.

What did you find most impressive about this company?

It’s really impressive because they treat the business as it is their own and perceive the increasing sales like something the most important in their lives. I am happy to work with them and we will going forward.

Are there any areas for improvement?

I think nothing. They do a great job with the normal price in a short turnaround time.

Please describe your company and your position there.

COO for an ecommerce company specialized in Home Essential Goods.

For what projects/services did your company hire Paspartoo, and what were your goals?

We hired Paspartoo to help us migrate our website from Magento to Shopify and re-develop / redesign it entirely.

How did you select this vendor and what were the deciding factors?

We searched for companies that would be able to stay on budget and be responsive. We contacted a few through Linkedin and contacts and end up liking the portfolio, the team and the quotation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first requested a quotation, had a call to explain what our expectations and requirements were. We received a fast response with a very competitive rate and accepted the proposal. We then talked about a time line, and had regular calls to follow the schedule we decided. Every time Paspartoo was giving a deadline, they were meeting it.

How many people from the vendor's team worked with you, and what were their positions?

We had 2 contacts for the projects and they handled all our requests successfully with a very easy communication.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We do not have KPI yet, but the site is way more modern and appealing so we're confident it will help our overall volume of sales.

Describe their project management style, including communication tools and timeliness.

We had regular calls (every 2 weeks), to show progress and submit questions for approval from our management. Very responsive, very reliable timeline.

What did you find most impressive or unique about this company?

Very easy communication, very reliable in terms of timeline given to us, very good quality of work at an affordable budget.

Are there any areas for improvement or something they could have done differently?

Not really, they really did great and would recommend them with my eyes closed.

Please describe your company and your position there.

SkyEagle Aviation Academy is a flight training center in Miami. We offer all range of pilot training programs - from Private Pilot up to Airline pilot training.

For what projects/services did your company hire Paspartoo, and what were your goals?

New corporate web site. We needed to upgrade our new website to next level.

How did you select Paspartoo and what were the deciding factors?

Price and experience. We had an experience before on other web development projects and I decide to choose them again because their offer was better by quality / price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything from scratch up to new website. They did project description, new design, platform and setting. We use WordPress as a publishing platform but they did a lot of customization.

How many people from the vendor's team worked with you, and what were their positions?

3 people - head of development, sys admin and developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great result. New website is gorgeous - www.skyeagle.aero

Describe their project management style, including communication tools and timelines.

Skype, Email. All tasks in the Trello task system.

What did you find most impressive or unique about this company?

Great design, I'm very happy with the design of my projects. They also have a great experience with the WordPress platform, they know what to do and how to set up the platform, including all custom features. They incorporated unique features on each of our projects.

Are there any areas for improvement or something they could have done differently?

Not sure.