Paspartoo

Introduce your business and what you do there.

I am the owner of a packaging company.

What challenge were you trying to address with Paspartoo?

We were looking for a partner to help us develop our website.

What was the scope of their involvement?

Their team provided web development based on design wireframes that we had already developed and turned over to them. They handled a bit of the tweaking process on the design from there just to make sure everything worked smoothly, and then implemented it on WordPress from the ground up, including both custom coding and plugin integrations.

What is the team composition?

We had one main point of contact on their team, and there were several developers who worked with him behind the scenes.

How did you come to work with Paspartoo?

Initially, we found them on Upwork and decided to consider them based on their project portfolio. They impressed us in our interviews, so we decided to move forward from there.

How much have you invested with them?

We spent about $3,000–$5,000 in total.

What is the status of this engagement?

The project ran from November 2019­–January 2020.

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any exact performance metrics so far, but we’ve gotten very positive feedback on all of their work so far. We’ve been very pleased with both how accurately they were able to implement our designs and how well everything functions.

How did Paspartoo perform from a project management standpoint?

They did a good job of managing all the work to make sure we stayed on top of our deliverables. We primarily communicated with them via email, but they had some collaboration tools that they used on the UI side as well.

What did you find most impressive about them?

Their expertise in the development sphere and the quality of work that it translated to for us was extremely helpful. They executed quickly and at a very high level, so we didn’t have to worry about anything throughout the project. That made the process incredibly easy for us.

Are there any areas they could improve?

I have nothing negative to say about our work with them.

Do you have any advice for potential customers?

As long as you provide them with the content they need to implement and a clear idea of what the site needs to do, they will be able to handle whatever you need from there.

Introduce your business and what you do there.

I’m the owner of an electric scooter company. We sell directly to the consumer through an e-commerce site.

What challenges were you trying to address with Paspartoo?

We hired them to make adjustments to our existing Shopify website. I had created the website on my own, but I didn’t have strong enough technical expertise to customize it myself. Our goal was to improve the user experience.

What was the scope of their involvement?

I took them through our existing website and shared my ideas for how I wanted to improve the UX design. They shared some examples of what we could do. They presented a proposal, and we made a few adjustments before they began working on the actual site. They set up the website so that it would be easy for us to manage the theme of the new design on our own through Shopify. 

What is the team composition?

Alex (Senior Project Manager) was my main point of contact, but he had another person that did some coding. 

How did you come to work with Paspartoo?

I think I found them through UpWork. 

How much have you invested in them? 

We’ve spent about $2,000–$3,000. 

What is the status of this engagement?

We started working together in the fall of 2019. We’ve completed this project, but I’m planning on hiring them again for another project. They’ve provided multiple updates since we launched their UX design.

What evidence can you share that demonstrates the impact of the engagement?

We’ve increased our business by about 300%. However, I wouldn’t attribute that completely to their work, though having a clean, user-friendly website is helpful. The shopability of the site is great. It’s easy for customers to find the right scooter for their needs. 

How did Paspartoo perform from a project management standpoint? 

My expectations were met. They performed similarly to other third-party vendors I’ve worked with. However, it was slower than when we do projects in-house. 

What did you find most impressive about them?

I was impressed with the level of care they put into the design. They know where their strengths are as well, so they wouldn’t take on tasks that they didn’t feel equipped to. 

Are there any areas they could improve?

It would be nice to have them take care of all of my web development needs. However, they’re specifically focused on UX/UI design. 

Do you have any advice for potential customers? 

Before the work begins, make sure you’ve agreed on how the project is going to go and what is expected. 

Please describe your company and your position there.

Tour Cycling is the online store of road cycling apparel, located and established in Florida. We offer our customers the most prime brands and the wide selection of products for new and accomplished cyclists. I am the owner of the company.

For what projects/services did your company hire Paspartoo?

I hired them as developers for my Magento 2 website.

What were your goals for this project?

I needed Paspartoo to review my website, make it faster, improve UI/UX in order to increase sales, update to the latest version of Magento and give professional advice for my business

How did you select this vendor?

I found them through the online directory of professional developers / We have 12 years of prior experience with other developers we have worked with on multiple sites. My friend, also business owner recommended them

Describe the project and the services they provided in detail.

Alex and his team generated a complete report about my website and provided with the detailed solution, common issues, and estimates. They consulted me all the time during the project It’s great that they can offer a turn-key service: design, development, and testing. They have very good experience and knowledge of Magento 2 and support applications.

What was the team composition?

Alex and Konstantin were leading the project, helped me, and consulted with the questions. They also have an overseas development team in Ukraine

Can you share any information that demonstrates the impact that this project has had on your business?

My sales grew up, the site became faster and more stable. Great return on our investment with them in a very short time period. I would rank them highly for Magento 2 development and related services.

How was project management arranged and how effective was it?

Guys are very polite and responsible. I was very happy with their instant feedback even when issues were happening after the end of the working day.

What did you find most impressive about this company?

It’s really impressive because they treat the business as it is their own and perceive the increasing sales like something the most important in their lives. I am happy to work with them and we will going forward.

Are there any areas for improvement?

I think nothing. They do a great job with the normal price in a short turnaround time.

Please describe your company and your position there.

SkyEagle Aviation Academy is a flight training center in Miami. We offer all range of pilot training programs - from Private Pilot up to Airline pilot training.

For what projects/services did your company hire Paspartoo, and what were your goals?

New corporate web site. We needed to upgrade our new website to next level.

How did you select Paspartoo and what were the deciding factors?

Price and experience. We had an experience before on other web development projects and I decide to choose them again because their offer was better by quality / price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything from scratch up to new website. They did project description, new design, platform and setting. We use WordPress as a publishing platform but they did a lot of customization.

How many people from the vendor's team worked with you, and what were their positions?

3 people - head of development, sys admin and developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great result. New website is gorgeous - www.skyeagle.aero

Describe their project management style, including communication tools and timelines.

Skype, Email. All tasks in the Trello task system.

What did you find most impressive or unique about this company?

Great design, I'm very happy with the design of my projects. They also have a great experience with the WordPress platform, they know what to do and how to set up the platform, including all custom features. They incorporated unique features on each of our projects.

Are there any areas for improvement or something they could have done differently?

Not sure.