PasciVite

Introduce your business and what you do there.

I am the owner of Buzzsaw Media, a promotional product distributor.

What challenge were you trying to address with PasciVite?

One of our largest accounts had sent over a security questionnaire to gather personal information. The questionnaire was extremely extensive and we needed an IT expert to help us wade through the questions and create documentation to support this effort. We also need to ensure that we followed ISO 27001 guidelines.

What was the scope of their involvement?

PasciVite assisted with the questionnaire, helping us answer the questions as thoroughly as possible and providing the necessary documentation. Their team helped us write a security policy from scratch.

What is the team composition?

My main point of contact was Max (Founder, PasciVite).

How did you come to work with PasciVite?

I received a referral for PasciVite but I also knew Max personally, as we go to the same church.

How much have you invested with them?

We have invested about $18,000.

What is the status of this engagement?

Our ongoing engagement with PasciVite began in August 2020.

What evidence can you share that demonstrates the impact of the engagement? 

PasciVite helped us answer every question that needed to be answered. They are supportive of any follow up with the questionnaire or my client. Max is a true professional.

How did PasciVite perform from a project management standpoint?

Our teams communicate via phone and email as well as in person. They proposed a timeline at the beginning of the engagement and adhered to it perfectly.

What did you find most impressive about them?

PasciVite is great to work with. They are extremely responsive and eager to help.

Are there any areas they could improve?

No, everything has been great so far.

Do you have any advice for potential customers?

Make sure you have all of the necessary information so they can do their job to the best of their abilities.

Please describe your company and your position there.

I am the CEO of a queue management platform based out of Atlanta, GA. Our platform focuses on reducing wait times at entertainment venues that experience high volumes of foot traffic.

For what projects/services did your company hire PasciVite, and what were your goals?

We'd been in the early development phase of our platform and finalized both the UI/UX design and backend development. However, we did not have a frontend developer who could complete the frontend development of our platform. Our ultimate goal was to have a fully functional MVP in the coming months. Subsequently, our objective was to find a skilled frontend developer who could assist throughout the duration of the MVPs development.

How did you select this vendor and what were the deciding factors?

PasciVite was referred through a close business counterpart that was familiar with PasciVites work history and project quality. Our team had previously considered 2 other candidates but happily chose PasciVite due to its affordability and high-quality output.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first scheduled two preliminary meetings where we discussed the project overview and gave the PasciVite team an understanding of the MVP's current status and needs. From there, we provided their team with wireframes, designs, codebase, and any other relevant documentation.

After review, PasciVite provided us with a detailed project plan listing out a series of deliverables for the upcoming 6 months. We were assigned both a project manager and front-end developer and organized weekly meetings via Slack to manage design changes and feedback.

How many resources from the vendor's team worked with you, and what were their positions?

We were assigned both a project manager and front-end developer throughout the duration of the project. We interacted with both members regularly.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within the first month, the PasciVite team suggested a few design changes that strongly benefited the appeal of the app's overall design. The design changes were well received by our customer discovery participants. Over the course of the project, we eventually paused any further development of the remaining 11/14 deliverables.

Our team took time to assess several areas of our business model that would ultimately change the apps design. Due to major iterative needs that affect the UI/UX design, we closed our project with PasciVite in hopes of pursuing a more refined project in the future.

Describe their project management style, including communication tools and timeliness.

The project manager was extremely easy to communicate with, was very knowledgeable, and made managing feedback easy. The front-end developer was responsive as well and normally responded to any request within 1 day.

What did you find most impressive or unique about this company?

The PasciVite team was very knowledgeable about our development needs both in regards to the technical development and general strategy building of our business model. They were incredibly patient and responsive with our team as this was our first app development project. The most unique thing about PasiciVite is the quality of service you get for the price you pay.

Are there any areas for improvement or something they could have done differently?

A status report confirming completion of each deliverable would be helpful for our reporting purposes.