What are the results of the project, and are there any statistics or metrics you can share?
Unfortunately, I don’t have any exact metrics. They helped us implement the CMS, which we can access from any place in our preferred language with full support. We can restore the site in less than 5 minutes in the unlikely event of an issue. We can do backups on a daily basis and change our template every 2–3 months according to the season. The finished site is mobile-friendly, which boosted our user numbers according to Google Analytics. That was really an achievement.
The updated site met our needs and now includes a product feed that we can use on Amazon, Google shopping, or other Japanese platforms. Users can view our 2,000 products online in a matter of minutes, which has increased our sales.
Now, my staff can reach the admin site from within and outside of Japan, create or edit product content, and publish a blog entry from a mobile device.
Based on customer feedback, our site is user-friendly and makes it easy to find products, which has really outdistanced our competition.
How did PageUp Media perform from a project management standpoint?
They did a great job. In Japan, punctuality to the minute is incredibly important. Our project manager could solve any CMS or PHP issue almost instantly.
They delivered everything on time or even ahead of schedule.
Did you use any specific tools to collaborate with PageUp Media?
We communicated via email and Skype. They were very responsive. They offered great feedback, and I was really impressed with their abilities.
Is there anything PageUp Media could have improved or done differently?
They did everything we requested.