Pacific Creative Group

Introduce your business and what you do there.

I'm the owner of a renovations company. We do small to full-size renovations.

What challenge were you trying to address with Pacific Creative Group ?

We wanted to get new avenues for leads in general.

What was the scope of their involvement?

We started without much of an online presence. When Pacific Creative Group started, they suggested SEO efforts. They also optimized social media and Instagram for us, to have it look appropriate when people look us up. Overall, they're helping us build an image and give us a perspective on who we should be targeting.

What is the team composition?

We have one main point of contact.

How did you come to work with Pacific Creative Group ?

I came across them through a friend and they had a genuinely positive attitude that was nice to see.

How much have you invested with them?    

We've invested $10,000.

What is the status of this engagement?

We began working together in September 2019, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We're getting more website hits than ever before. We're seeing dozens of hits by the end of each week.

How did Pacific Creative Group perform from a project management standpoint?

They've been great, and we've had no complaints about their project management whatsoever.

What did you find most impressive about them?

They knew how to figure out, based on the work I do, which platform I should be investing more of my time, money, and energy in. That's when I knew they were specialists.

Are there any areas they could improve?

No, not so far.

Do you have any advice for potential customers?

My advice is to understand that this isn't an immediate fix to your problems, it's more of a long-term plan. You won't see hundreds and hundreds of dollars at the end of the first month. This is something you have to make a 6-12 month plan to really shape your business.

Introduce your business and what you do there.

I’m the owner and director of Homes By Engineers. We provide custom home building and renovation services to our clients.

What challenge were you trying to address with Pacific Creative Group?

In our industry, we do only a few projects every year. We wanted to get our product in front of more customers to generate more leads and calls.

What was the scope of their involvement?

Pacific Creative Group provides SEO and PPC services for our company. They’ve done keyword research and implemented some changes in our website’s backend to improve our rankings on Google. They also manage our Google Ads account and make recommendations for what content we should post on our website.

What is the team composition?

I have one point of contact. They may lead a team behind the scenes, but I don’t interact with that team.

How did you come to work with Pacific Creative Group?

When I spoke with the team, their offer just sounded convincing. Pacific Creative Group didn’t have a lot of online presence that I could check and review. But I had faith in them, and that faith paid out.

How much have you invested with them?

We’ve spent about $15,000. 

What is the status of this engagement?

The project started in January 2019 and is ongoing.

While I can’t speak to any hard numbers, we’re getting a lot more calls thanks to

Pacific Creative Group’s work. Our company shows up on the first page for some targeted keywords like “custom home builder.” Because more potential clients find us online, we’ve gone from chasing customers to having so much business that we turn down projects.

How did Pacific Creative Group perform from a project management standpoint?

Pacific Creative Group does an excellent job from this perspective. I prefer to keep in touch through phone calls, and I only check in to make sure the work is getting done and going well. As soon as I started seeing results and more leads come in, I was satisfied. I haven’t really thought of managing their work.

What did you find most impressive about them?

The team is very young, hungry, and proactive. We never feel like they forget about us—they know that they need customers in order to survive as a company, and it shows.

Are there any areas they could improve?

While I feel like everyone can improve in some way, I can’t think of anything specific for Pacific Creative Group. I’m happy with their services.

Any advice for potential customers?

Don’t hesitate to invest money in SEO. It’s really important for any business.