Vancouver Web Design and Internet Marketing Agency

We formulate, build, and advertise digital marketing experiences that connect you with your customer.

 
$1,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2018
Show all +
Vancouver, Canada
headquarters
  • 225 W 8th Ave #300
    Vancouver, BC V5Y 1N3
    Canada

Portfolio

Key clients: 

Century 21, BC Notaries, ConversionBox

Reviews

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SEO & PPC for Customer Home Builder

"The team is very young, hungry, and proactive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Pacific Creative Group provides ongoing SEO and PPC services to a home-building company. Key services include keyword research, technical SEO, and Google Ads management.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Shaun Rai
Director, Homes By Engineers
 
Verified
The Review
Feedback summary: 

The client has seen its Google visibility improve and its customer calls increase sharply since working with Pacific Creative Group. The team shows its expertise and experience in its high-quality results. They communicate effectively and take a proactive, customer-first approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and director of Homes By Engineers. We provide custom home building and renovation services to our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pacific Creative Group?

In our industry, we do only a few projects every year. We wanted to get our product in front of more customers to generate more leads and calls.

SOLUTION

What was the scope of their involvement?

Pacific Creative Group provides SEO and PPC services for our company. They’ve done keyword research and implemented some changes in our website’s backend to improve our rankings on Google. They also manage our Google Ads account and make recommendations for what content we should post on our website.

What is the team composition?

I have one point of contact. They may lead a team behind the scenes, but I don’t interact with that team.

How did you come to work with Pacific Creative Group?

When I spoke with the team, their offer just sounded convincing. Pacific Creative Group didn’t have a lot of online presence that I could check and review. But I had faith in them, and that faith paid out.

How much have you invested with them?

We’ve spent about $15,000. 

What is the status of this engagement?

The project started in January 2019 and is ongoing.

RESULTS & FEEDBACK

While I can’t speak to any hard numbers, we’re getting a lot more calls thanks to

Pacific Creative Group’s work. Our company shows up on the first page for some targeted keywords like “custom home builder.” Because more potential clients find us online, we’ve gone from chasing customers to having so much business that we turn down projects.

How did Pacific Creative Group perform from a project management standpoint?

Pacific Creative Group does an excellent job from this perspective. I prefer to keep in touch through phone calls, and I only check in to make sure the work is getting done and going well. As soon as I started seeing results and more leads come in, I was satisfied. I haven’t really thought of managing their work.

What did you find most impressive about them?

The team is very young, hungry, and proactive. We never feel like they forget about us—they know that they need customers in order to survive as a company, and it shows.

Are there any areas they could improve?

While I feel like everyone can improve in some way, I can’t think of anything specific for Pacific Creative Group. I’m happy with their services.

Any advice for potential customers?

Don’t hesitate to invest money in SEO. It’s really important for any business.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer