Premium 24/7 Support to Grow your Business

BRONZE VERIFIED

Pac Biz provides you with dedicated premium customer service representatives at a flat monthly rate. Pac Biz covers training, management, benefits, and quality assurance. Outsourcing inbound calls has never been easier.

Pac Biz has built a reputation for high quality contact center agents. This has been accomplished through:

  1. 24/7 Agent Availability: Pac Biz has the ability to take your calls/chats/emails every minute of every day of the year.

  2. Experienced Agents: Our agents are required to have a minimum of 3 years experience in an English speaking contact center

  3. A Quality Team the Preserves Excellence: Every agent undergoes weekly call reviews (scoring) and training to improve performance.

  4. Agents Can Use Any Software: The Pac Biz training department will work with your protocols.

  5. An Enterprise Grade Network: Redundant internet and power that is professionally managed by IT System Managers with around the clock internal monitoring and support.

Utilize Pac Biz to hit your target profits, scale quickly and provide outstanding customer support.

We work with businesses in many industries (ecommerce, transportation, service providers, IT, Healthcare, and more!). Serving the US, UK, Canada, and Austrailia.

 

We are SOC2 and HIPAA Compliant.

Read more...
$1,000+
< $25 / hr
50 - 249
Founded 2013
Phoenix, AZ
headquarters
other locations
  • 2F DNJ Building, Real Street, Tabuc-tubig,
    Dumaguete City, NOR 6200
    Philippines

Focus

Service lines
75%
25%
Voice Services
Non-Voice BPO/Back Office Services
Client focus
50%
50%
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
40%
25%
15%
10%
10%
eCommerce
Supply Chain, Logistics, and Transport
Retail
Non-Voice BPO Focus
50%
25%
10%
10%
5%
Voice/Call Center Services
35%
30%
15%
10%
5%
5%

Reviews

4.8
4.750000
Submit Review

Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. Learn more
BRONZE VERIFIED
Business Entity
Business Entity Name
Pacific Business Services LLC
Status
Active
Jurisdiction of Formation
Arizona
ID
L19723750
Date of Formation
December 19, 2014
Source
Arizona Corporation Commission
Last Updated
February 13, 2021
Client Reviews
VERIFIED CLIENT REVIEWS
2
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
February 9, 2021