Can you share any information that demonstrates the impact that this project has had on your business?
Partnering with a trusted resource has provided us many benefits. It has freed up a great deal of the time that I was previously spending on administrative work, overseeing resources, and following-up on vendors.
We have also experienced efficiencies with our in-house development team. Previously, they had to spend time cleaning up and fixing work from other vendors. Now, they are able to fully concentrate on their own workload.
How was project management arranged and how effective was it?
Project management has been the main reason why we have experienced a successful partnership. Compared to other vendors, the access we receive, pleasant communication, and accuracy of details are all greatly improved.
Most correspondence is handled through email and they do a great job of keeping the volume of emails to a minimum. Skype is also used for immediate access if need be.
What did you find most impressive about this company?
P2H is an efficient organization. This is evident in the way the projects are handled from start to finish.
The most impressive aspect of working with P2H however, is the personal touch we receive. Our wonderful Project Manager is always kind, detailed, accessible, professional, and under control. It's reassuring knowing the work will be getting done as expected, and it greatly improves the customer experience when you are dealing with a caring person.
I know there are countless others within the organization working hard behind the scenes to make each project a success, but the PM we deal with is a wonderful representation of the P2H brand.
Are there any areas for improvement?
For the purposes which we are working together, I cannot think of any areas where improvements need to be made.