Oxy

BACKGROUND

Please describe your company and position.

I am the Department Director of Empower Project

Describe what your company does in a single sentence.

Empower Project focuses on revitalizing organizing to help boost voter turnout, especially for BIPOC communities, through relational organizing–the practice of tapping into personal networks of friends and family to create change.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Migrate and improve existing website functionalities from one website builder to another.
• Improve the overall functionality and asthetics of our website.
• Improve our content and SEO.

SOLUTION

How did you find Oxy?

• Referral
• Other

Why did you select Oxy over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• We liked their website design and communication.

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxy collaborated with our team to migrate our website from WordPress to Squarespace, given that we wanted a website builder that was more accessible to our current staff to be able to edit and maintain. They helped us idenitfy what was working and what could be improved. We provided updated content while Oxy created, designed, and set up our entire website on Squarespace. 
Oxy replicated the design aspects we liked, and designed new improvements. They also transfered key functions, and optimized SEO. They also provided ongoing support for our team to efficiently manage the website on the new platform, ensuring easy editing capabilities for all pages moving forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We wanted a new website by June 19th and Oxy delivered it weeks in advance. It gave our team time to do so much more and be really happy with the end product. We now have a new website we can easily edit!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they went above and beyond often delivering items earlier than expected which was great. They were also very timely with our requests and had a very fast turn-around.

What was your primary form of communication with Oxy?

Virtual Meeting

What did you find most impressive or unique about this company?

The team was exceptional. They paid attention to our needs and wants every step of the way. They took everything we said into consideration and empowered us to really hone in on what is important. We walked away with a new website and a better way to communicate to the world what we do. I also really appreciate that we can still reach out to them after the project if we need their help (and we have) which has been a great asset to have.

Are there any areas for improvement or something Oxy could have done differently?

They were exceptional from start to finish! 

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Southwest Behavioral & Health Services

Describe what your company does in a single sentence.

One of the largest mental and behavioral health care providers in Arizona for over 50 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Create a promo graphic to showcase the COO as a recipient of Phoenix Business Journal 40 Under 40 Class of 2024.
• Include the company's logo and the COO's headshot.
• Develop a graphic that reflected the company's roots in Arizona/Southwest and Phoenix (look and feel).

SOLUTION

How did you find Oxy?

Personal Connection

Why did you select Oxy over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Oxy were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Jonatan and Anthony at Oxy created a social media (LinkedIn) promo graphic for our organization's COO who received the Phoenix Business Journal 40 Under 40 Class of 2024 award. The graphic contained high resolution images of the COO's headshot, company logo, Phoenix Buisness Journal 40 Under 40 logo, and landscape image with gradient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 100+ likes on LinkedIn, 70+ comments, and 2400+ impressions on LinkedIn within 24 hours of posting.
• The post generated 100+ new LinkedIn messages to the COO within 24 hours. 
• The graphic was above satisfactory in terms of quality, look, and feel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxy was extremely responsive and a pleasure to work with - their communication style was clear and accomodating.

What was your primary form of communication with Oxy?

Email or Messaging App

What did you find most impressive or unique about this company?

The speed, quality, and ability to capture exactly what our organization was looking for - they completely delivered on in all aspects.

Are there any areas for improvement or something Oxy could have done differently?

No notes. Oxy delivered exactly what we were looking for and will use them again for similar projects in the future.

BACKGROUND

Please describe your company and position.

I am the CTO of Parent Projects

Describe what your company does in a single sentence.

Parent Projects aims to help families with aging loved ones by providing online tools and resources for managing life-changing events and matching them up with qualified businesses that are verified and offer senior-related services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Enhance and develop UI & UX strategies for our online app, Connect.
• Design assets and resources for multiple projects.
• Define design systems for future implmentation.

SOLUTION

How did you find Oxy?

Referral

Why did you select Oxy over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Produce UI & UX workflow and assets for use inside of our web and mobile applications. 
• Develop mobile design strategies, interfaces and design systems for a native mobile application. 
• Establish consistent design communication across our digital products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of brand assets, wireframes, and walk-through prototypes within scope and on time. 
• Delivered design system and framework to continue to use post production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxy was excellent at managing the project. From setting expectations, providing high-quality deliverables on time and in scope, to communicating often and appropriately along the way.

What was your primary form of communication with Oxy?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

All team members felt like they were invested in our project and really cared about the experience our users would have. They welcomed feedback and offered supplemental considerations for our UI and UX that pushed the quality of the design to the next level. They communicated often and were actively engaged in our team meetings.

Are there any areas for improvement or something Oxy could have done differently?

I can't think of anything. They met and exceeded all of my expectations.

BACKGROUND

Please describe your company and position.

I am the Ecosystem Builder of yesPHX

Describe what your company does in a single sentence.

yesPHX is an active, inclusive ecosystem supporting the growth of Greater Phoenix innovation through entrepreneurship.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• re-design, re-brand and publish a new website

SOLUTION

How did you find Oxy?

community

Why did you select Oxy over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Oxy performed a full website re-design that included new copy, images, branding, forms, links, wireframes...a complete overhaul of the existing website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Too early for measurables in terms of numbers since we just launched the new site a week ago, but we met the intended deadline for the site launch, which included a launch event that we needed the site to be completed in time for, and Oxy delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything on Oxy's end was on time, always. If any tentative deadlines were missed it was a result of our team not getting it done, in which case Oxy was still working on other pieces while waiting for us. Oxy was extremely responsive to all of our needs and made everything happen that we were hoping for. In cases where something didn't happen yet, its on the docket for v2.

What was your primary form of communication with Oxy?

Virtual Meeting

What did you find most impressive or unique about this company?

What I found most impressive about Oxy was their willingness to go the extra mile, keep us on schedule, and their impressive responsiveness which was always timely.

Are there any areas for improvement or something Oxy could have done differently?

The only thing we discussed as something potentially to make a change in with the process was to review the newly drafted copy one the actual web pages instead of in a google doc, only because it likely is an easier experience for the client to see what it looks like on the page in order to make necessary changes.

BACKGROUND

Please describe your company and position.

I am the Motion Designer of Laos Haos Studio

Describe what your company does in a single sentence.

Motion Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Website Design

SOLUTION

How did you find Oxy?

Referral

Why did you select Oxy over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: 

• Discovery: Consultation to understand my needs and goals for the website. 
• Design: Creation of a responsive layout suitable for various devices. 
• Development: Building the website with a user-friendly content management system. 
• Content: Crafting of website copy and integration of visuals. 
• SEO: Ensuring the site is optimized for search engines. 
• Testing & Launch: Ensuring the website works across different browsers and devices, then making it live. 
• Support: Training on website management and post-launch assistance. 

Key Deliverables: 

• A responsive, user-friendly website. 
• Content management system for easy updates. 
• SEO-optimized content. 
• Post-launch support and training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes: 

• Website Traffic: Since the launch of the new website, we've seen a 40% increase in monthly visitors. 
• Engagement Metrics: The average session duration has gone up by 25%, and the bounce rate has decreased by 15%, indicating higher user engagement. 
• Lead Generation: The integrated contact forms and call-to-actions have generated 30% more inquiries compared to the previous site. 
• SEO Performance: The website now ranks on the first page of Google for five of our primary keywords, a significant improvement from before. 
• Mobile Responsiveness: 60% of our traffic now comes from mobile devices, and the user experience metrics show positive feedback from this audience. 
• Feedback & Surveys: User feedback collected post-launch has been 85% positive, indicating satisfaction with the new design and functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management Description: The company's project management was exemplary. They utilized a structured approach, breaking down the entire project into distinct phases with clear milestones. At the beginning of the project, they provided a detailed timeline, specifying when each phase would be completed and when I should expect key deliverables. 
• Timeliness: Throughout the project, they were punctual with their deliveries. There were a couple of instances where slight adjustments were needed, but they always communicated any changes well in advance, ensuring there were no surprises. Every major milestone was achieved within the agreed-upon timeframe. 
• Responsiveness to Needs: One of the standout aspects of their service was their responsiveness to my needs. Whenever I had queries or required changes, they were quick to acknowledge and implement them. Their team was proactive in seeking feedback at every stage, ensuring the final product was aligned with my vision. They were always available for discussions and were open to suggestions, making the entire process collaborative and tailored to my specific requirements.

What was your primary form of communication with Oxy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about this company was their genuine commitment to understanding and achieving my business goals. From the initial consultation to the final delivery, it was evident that they weren't just building a website; they were creating a platform tailored to my brand's unique identity and objectives.

Are there any areas for improvement or something Oxy could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am a manager of SH Management Services

Describe what your company does in a single sentence.

Provides Marketing and Branding services for cannabis industry companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• To create overall brand identities for our companies.
• Provide mindful guidance in all realms of marketing and communication.

SOLUTION

How did you find Oxy?

Networking

Why did you select Oxy over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxy has provided our companies with numerous assets and strategies such as: 

• Brand Guides
• Business Strategy
• Marketing Strategy
• Marketing Management 
• File Management 
• Print Marketing Deliverables 
• Packaging Design 
• Graphic Design 
• Operations Strategy
• Business Growth Strategy
• Team Communication 
• Web Development 
• Website Management 
• Website Design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have successfully launched 3 entire cannabis retail brands in the years we have utilized Oxy's services. Our brands have resulted in millions in sales across the companies andcould not have happened without Oxy's skills and assistance in many realms of our businesses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxy's project management was extremely helpful in keeping deliverables organized and in check at all times. We had to balance numerous deliverables in different departments of our organization and Oxy was always quick to respond and were able to send needed deliverables in a timely fashion. They would accommodate us frequently with last minute emergency requests which was a huge asset to us and we greatly appreciate it.

What was your primary form of communication with Oxy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We have found Oxy's wide range of experience in numerous industries, combined with their highly skilled and diverse team with many talents truly impressed us as an organization. Their impressive experience truly stood out amongst the crowd of clients for us.

Are there any areas for improvement or something Oxy could have done differently?

The main thing that would have helped us in the early days of our organization, would have been having an Oxy team member onsite for instant results since they did such amazing work! We know that's wishful thinking for an all-remote company, but we can dream can't we?

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of Guidely

Describe what your company does in a single sentence.

Guidely is developing the first AI-powered marketing tool specifically made for life coaches and holistic practitioners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Create 2 landing pages for testing Value Prop A & B for Guidely's new product.

SOLUTION

How did you find Oxy?

Referral

Why did you select Oxy over others?

Referred to me

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are an early stage start up that was looking to validate a new product idea. To do this, we enlisted Oxy to create 2 landing pages that we could use to A/B test two different value props for our new product. Oxy developed 2 different landing pages without having an exact blueprint for what the final products would be (we gave them a rough site mockup with some copy and basic bullet points), and they helped us brand the pages for our new target audience as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Through social media advertising, we determined the value prop that resonated the most with our target audience using the 2 landing pages that Oxy developed. Upon realizing the "winner," we pivoted to create a product that met the needs of our target audience's greatest pain point.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxy tightly managed their projects and were quick to deliver an requests for edits or updates. We changed directions quite a bit throughout our process and they eagerly kept up and anticipated our future needs.

What was your primary form of communication with Oxy?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The spot-on quality of the web design and branding for our new target audience was their most impressive trait.

Are there any areas for improvement or something Oxy could have done differently?

Because we were working quickly on this project, there were many opportunities for misunderstood instruction. When we anticipated this, we provided Loom videos for extra communication, but sometimes feedback was misinterpreted or disregarded. Once the specifics were called out, feedback was understood and delivered accurately, but it sometimes took repetition to get what we needed.

In my experience, rushed timelines can lead to rushed efforts; so this certainly could have been a byproduct of our quickly changing needs. I sensed no hesitation on Oxy's part to get the job done accurately once they understood our direction.

BACKGROUND

Please describe your company and position.

I am the Senior Manager, Demand Generation of a software company

Describe what your company does in a single sentence.

Uncovers insights from 100% of customer interactions to maximize contact center team performance and drive outcomes across the business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Design & development support for marketing campaigns and product launches
• Trusted design & development partner for projects and tasks

SOLUTION

How did you find Oxy?

Referral

Why did you select Oxy over others?

Referred to me

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxy was our trusted partner in executing nearly all design and development work for marketing campaigns and product launches. This spanned from the design and development of web pages to digital and physical advertisements to sales collateral.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were two measurable outcomes for the work: 

1. completion of project and 
2. quality of project defined by a metric that aligned with how the asset was distributed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxy was fantastic in communicating the status of projects, working closely to resolve any blockers, and ensure that the best possible product was delivered on time. We have spent hundreds of hours with Oxy and the few times they were late was solely because of our mistakes. Delivering items on time and communicating clearly are two of Oxy's greatest strengths.

What was your primary form of communication with Oxy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their performance was exceptional (clear communication, quality of work, ability to hit deadlines), but I was most impressed by the people. Every individual I worked with at Oxy was a great human and I always looked forward to the meetings.

Are there any areas for improvement or something Oxy could have done differently?

They could improve on pushing back! We had some unreasonable projects with unreasonable timelines, and Oxy still completed the projects on time and with quality!

BACKGROUND

Please describe your company and position.

I am the Head of Creative of Observe.AI

Describe what your company does in a single sentence.

The GenAI Conversation Intelligence Platform for Contact Centers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Creative Support
• Web Management

SOLUTION

How did you find Oxy?

• Referral
• Other

Why did you select Oxy over others?

Referred to me

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxy primarily worked as our web master, building and laucnhing new Webflow Pages. They also played a key role in creative support, building out design collateral across several different channels as well as animating product UI. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Contribution to Campaign OKR's / metrics such as qualified pipeline, MQL's, SAL's, SQL's. Creative performance in terms of likes, shares, comments, engagement, brand awareness...etc

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxy was very responsive—project managers communicated clearly and quick to respond. They would always deliver items on time and would clearly communicate any blockers if neeed. Oxy was flexible and collaborative in their approach to accommodate the various creative needs we requested. 

What was your primary form of communication with Oxy?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to handle just about any creative request.

Are there any areas for improvement or something Oxy could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the Owner of a fitness company 

Describe what your company does in a single sentence.

Yoga, movement and fitness instructor who also mentors other yoga teachers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxy to accomplish?

• Re-brand
• Build a website that supported my brand and marketing

SOLUTION

How did you find Oxy?

Other

Why did you select Oxy over others?

Referred to me

How many teammates from Oxy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Supported my business rebrand and subsequent website design and development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a successful brand and mark along with a website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were quick to reply to my questions and needs. They always ensured that my questions and needs were met in a timely manner.

What was your primary form of communication with Oxy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The efficiency in communication and the design process for the mark/logo. Listening to what I was asking for and delivering that.

Are there any areas for improvement or something Oxy could have done differently?

n/a