What evidence can you share that demonstrates the impact of the engagement?
Working with Oxide Design Co. has been the smoothest, most delightful professional experience. The new website has increased sales and e-commerce activity. Our Google Analytics shows that the website is profitable for us.
We recuperated the investment into the website from online sales and traffic within a calendar year. We’ve also received many compliments from other dealers about our website. It’s an end product that feels ahead of the game in the three years since we’ve launched it.
How did Oxide Design Co. perform from a project management standpoint?
Oxide Design Co. was constantly communicating. They were very clear at any time that a deadline had to change. They had a developer leave during the build, but instead of delaying the project or charging us, they hired someone else right away.
What did you find most impressive about them?
All members of the team were involved in every project, which allows for unique perspectives and decision-making. They get excited to meet new people and work hard to foster a strong relationship with their clients. Their team excels at collaborating and brainstorming ideas with us. They also continue to check in on us and do thoughtful things for holidays and big events, which sets them apart from others in the industry.
Are there any areas they could improve?
There’s nothing that comes to mind.
Do you have any advice for potential customers?
I would say be clear and think about what you want out of your project beforehand. Trust their team and listen to them, because if it turns out great, you look like a genius because you trusted it. If anything doesn’t work out, they can take constructive criticism and find a solution.
The website has generated profits and increased sales. The new design increased brand awareness while remaining easy-to-use. Oxide Design Co.’s team communicated excellently and met all deadlines. They emphasized building strong working relationships.