Outsource, Inc. is a voice and data communications services company and a National Certified Woman Owned Business. Starting in 1993 as an IT services company, Outsource has expanded rapidly in: the scope of services provided; geographies supported; and the customer base served. We now have a national prominence and currently provide services to small, medium and “Fortune 100” companies. Outsource is experienced in delivering a broad range of services to the education marketplace and industry verticals. Strategic industry partnerships with companies such as Cisco, Sprint and others enable us to quickly and effectively respond to customer needs.
Outsource helps companies increase business value by: reducing costs; solving business problems; and expanding business capabilities. Outsource also provides Information Technology Services: which are needed infrequently; when a company does not have sufficient scale to develop in-house expertise; where expertise is needed on a temporary basis; or where the technologies involved are not areas where the company desires to develop core competencies. With national coverage and the ability to share staff and skill sets across projects and engagements, Outsource can take advantage of economies of scale to provide quality services at attractive rates.
"They are top-notch and provide excellent outsourcing business."
Dec 21, 2022
Employee, Nonprofit
Anonymous
Other industries
Marion, South Carolina
51-200 Employees
Survey Response
Outsource, Inc. provides research, marketing, IT management, and customer service support to a nonprofit organization.
Outsource, Inc. has helped the client generate great numbers, receive excellent customer service reviews, and ensure the logistics work well. The client is impressed with the vendor's top-notch team and high-quality outsourcing business.
BACKGROUND
Briefly describe what your company does and your role there.
My company is a nonprofit organization that works with women, children, and families in rural populations.
OPPORTUNITY / CHALLENGE
What were your company's goals when you started looking for a partner?
We wanted someone with yers of experience and reputation for customer service outsourcing.
SOLUTION
Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.
IT msnsgement, customer service, marketing, and research
How many people does your company work with?
6-10
How did you find this provider?
Business Referral
Why did you choose to work with them?
High ratings or positive reviews
Pricing fits our budget
Good value for cost
Referred to me by a trusted source
RESULTS & FEEDBACK
What are the results or deliverables of this partnership that demonstrate progress or success?
The outsourcing has great numbers, customer service reviews are great, the logistics are working well and the management.
How does your team communicate with this service provider?
In-Person Meetings
Virtual Meetings
Phone calls
Email or Messaging App
What did you find most impressive or unique about this company?
They are top-notch and provide excellent outsourcing business.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 1-1 of
1 Reviews
Locations (4)
397 Wekiva Springs Road Suite 11Longwood, FL,
United States32779
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