What evidence can you share that demonstrates the impact of the engagement?
Firstly, we’ve achieved all of the goals we set out to accomplish. We’ve hit all of the key numbers, seeing an 83% growth in the last five years. We’re in our third year of seeing double-digit growth.
How did Out of the Box Advisors perform from a project management standpoint?
They’re very responsive. We communicate in a variety of ways depending on the need, using text, email, or phone calls. They get back to me immediately and we have face-to-face monthly meetings. When things pop up, they’re there for us and easy to get in touch with.
What did you find most impressive about them?
I truly love the work they do—they’re detail-oriented in valuable ways. They keep me on track, using calendars to block time and whiteboards to stay up to date. It’s very nice to turn things like widgets and tools over to their team so I can focus on my tasks and the craft I’m good at.
Are there any areas they could improve?
So far, no. I would have told them if there was.
Do you have any advice for potential customers?
Be ready to take off and prepared for the growth you’ll experience.