B2B & eCommerce Online Marketing & Web Design

It has been over a decade since we began our web design and internet marketing company. Even though many things have changed and improved over time, we continue to relentlessly pursue our dreams in the same way and with the same excitement we had when we started.

We pride ourselves on providing our unmatched skills to those clients seeking a professional and fulfilling online marketing and web design experience that’s uniquely tailored to their needs and goals.

We are currently located in Portland, Oregon.

$50 - $99 / hr
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Portland, OR
  • 4931 SW 76th Ave #105
    Portland, OR 97225
    United States


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Digital Marketing for a Awards Company

“We started as a local shop, and with the help of Otter Creative Studios, we became a national corporation.”

Willing to refer: 
The Project
$50,000 to $199,999
Oct. 2008 - Ongoing
Project summary: 

Otter Creative Studios is providing a full suite of digital marketing services to promote online growth. Their scope includes web design, mobile app development, content blogging, and general consulting.

The Reviewer
San Diego, California
Mike Telles
President, Dell Awards
The Review
Feedback summary: 

Otter Creative Studios has helped the obscure brand expand its reach beyond the local market and gain national recognition. Their initial work had an immediate impact on web metrics, and they have continued to generate online growth for more than ten years. They always deliver excellent results. 


Introduce your business and what you do there.

I am the president of Dell Awards, an engraving company that specializes in personalized awards.


What challenge were you trying to address with Otter Creative Studios?

Our web presence was nonexistent, so we searched for a partner who could help us gain visibility online.


What was the scope of their involvement?

We initially went to Otter Creative Studios to establish our online identity with a corporate website, but their services eventually grew to include a full suite of digital services. They have built a website, developed an app, orchestrated several PPC and social media ad campaigns, and set up automated marketing software. The site has been renovated more than three times throughout our partnership. Their daily tasks include email and social media management, content blogging, updating local listings, and general marketing consulting. 

What is the team composition?

They assigned one strategist to our account, but we occasionally interact with other members within their organization.

How did you come to work with Otter Creative Studios?

We reached out to them after viewing their classified ad on Craigslist.

How much have you invested with them?

To date, we have spent between $70,000 – $80,000 for their services.

What is the status of this engagement?

Otter Creative Studios has been our digital marketing vendor since October 2008.


What evidence can you share that demonstrates the impact of the engagement?

We started as a local shop, and with the help of Otter Creative Studios, we became a national corporation. There was a noticeable boost in our site traffic and search engine ranking after they integrated keywords into our content, which exceeded our expectations. SEO has evolved significantly since our first engagement, they have continued to deliver amazing results with ad campaigns via email, Facebook, and Google.

How did Otter Creative Studios perform from a project management standpoint?

The flow of communication is impeccable; they always keep us informed of their progress, and they make sure to get our approval before making significant changes. We currently have a remote partner, but they never have an issue meeting deadlines.

What did you find most impressive about them?

The beauty of working with Otter Creative Studios is that they understand the nuances of our business. They entered the partnership with a genuine curiosity about our business goals and created a practical marketing strategy that aligns with our budget. In addition to providing personalized services, they offer creative ideas that always manage to enhance our original concepts. We love having a go-to vendor that we can trust for all of our online needs.

Are there any areas they could improve?

We don’t have any constructive criticism to offer because they are doing a phenomenal job.

Do you have any advice for potential customers?

Otter Creative Studios is highly capable of producing effective growth strategies, but their intangible traits like honesty and trustworthiness should not be overlooked.

Overall Score
  • 5.0 Scheduling
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer