eCommerce: Strategy, Consulting & Development

We are a team of 110 developers with diversified areas of expertise in eCommerce, Mobility, Cloud, Web security and Digital Marketing.  We have 19 years of eCommerce development experience and delivered 2000+ successful small/large eCommerce projects.

The company offers a niche service for Magento commerce and also works on other eCommerce platforms like Shopify, Prestashop, Bigcommerce, Woocommerce etc. 

We have been working on Magento for a decade now and built a team of 

   - Magento Certified Developer   - Magento Certified Developer Plus   - Front End Magento Developers   - Magento Certified Solution Specialist   - Dedicated  Magento Server Administrator

Magento Specialised Services:

   - Magento 2 Performance Optimization   - Magento Security Audit   - Magento Hosting Cost Optimization   - Conversion Optimization   - Certified Security Expert   - Dedicated Team of eCommerce Strategist

Apart from Magento, our services span a wide range of programming needs - including product development, eCommerce development, mobile app development, conversion rate optimization, Digital Marketing, and web security.

eCommerce Platforms we work on:

   - Magento   - Shopify   - Woocommerce   - Bigcommerce

Mobile Technology:

   - Android   - iOS   - PWA   - React   - Angular

Our Products:

   - Sales Assist   - Business Assist : Sales & Distribution System   - Dispatch Management System

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
Nagpur, India
headquarters

Reviews

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Mobile Website Optimization for Farm Toy Company

"The work was delivered in a timely manner and at reasonable rates."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2019
Project summary: 

OSC Professionals Pvt Ltd optimized a Shopify mobile website for a farm toy company. Their team also developed two landing pages for the website.

The Reviewer
 
1-10 Employees
 
Somerset, United Kingdom
Kelly-Anne Victor
Marketing, Farm Toys Online
 
Verified
The Review
Feedback summary: 

The mobile website serves as a better online shopping experience for customers. OSC Professionals Pvt Ltd is communicative and timely, delivering quality results through an effective workflow. They provide a high level of customer service and reasonable rates.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Head of Marketing at Farm Toys Online, an online shop specialising in farm and horse toys for children.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSC Professionals Pvt Ltd?

The company that migrated our website to the Shopify platform had done an awful job of optimizing it for mobile users. We hired OSC to fix a lot of mobile issues with the website.

What were your goals for this project?

To increase mobile conversions.

SOLUTION

How did you select this vendor?

We asked a question on a forum, they were so helpful we asked whether they could help us implement the changes we needed to make to our Shopify website.

Describe the project and the services they provided in detail.

The fixed several issues with the mobile site, and developed two new category landing pages for the shop.

What was the team composition?

We worked with a developer, Ankit, directly. Project requirements were planned and executed with complete ease. Throughout the project, we enjoyed a direct line of communication to Ankit via Skype which was great.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are already reaping the benefits of providing our users with a better shopping experience on mobile

How was project management arranged and how effective was it?

Communicated with Skype, work was completed in a timely manner with no issues whatsoever.

What did you find most impressive about this company?

Client service was incredible, nothing was too much trouble. The work was delivered in a timely manner and at reasonable rates.

Are there any areas for improvement?

Nope, I cannot recommend OSC enough!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We have already started recommending them!

E-commerce Development for E-cigarette Company

“If we present them with an idea, they’ll go ahead with it using their knowledge and skills.”

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$1,000,000 - $9,999,999
 
2013 - Ongoing
Project summary: 

OCS Professionals Pvt Ltd developed an e-commerce site for a distributor of e-cigarettes. Their team primarily focuses on developing the backend using Magento but also works on the frontend.

The Reviewer
 
11-50 Employees
 
Copenhagen, Denmark
Simon Friberg
Head of Development, Efuma ApS
 
Verified
The Review
Feedback summary: 

The development of the site has been fundamental to its success, and the OCS Professionals Pvt Ltd team has kept the necessary regulations in mind. They are professional and communicative. Despite some challenges, they foster positive long-term relationships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the head of development at Efuma ApS, a European distributor and producer of electronic cigarettes. Founded in 2012, we sell to every single member state in the EU.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OCS Professionals Pvt Ltd?

Since we sell to every member state in the EU, we have to comply with the varied regulations. The Tobacco Products Directive is implemented differently in each member state. We needed help developing our backend to comply with all 28 states.

SOLUTION

What was the scope of their involvement?

Due to the heavily regulated nature of our business sector, we have had to create customized modules to automate warehouse and regulatory processes and ensure error margins are kept to an absolute minimum. We supply OSC Professionals Pvt Ltd with detailed project descriptions for these complex modules and they follow through with the coding.

We started with one Magento developer from OCS Professionals Pvt Ltd but our engagement has increased in scope over time. About a month ago, we began redesigning the front end and shop interface. They also provide general IT support such as helping us set up our email.

What is the team composition?

We work with six members of the OCS Professionals Pvt Ltd team. I communicate primarily with their team manager, Vikas. In some specific cases, I will reach out to someone who specializes in that certain area.

How did you come to work with OCS Professionals Pvt Ltd?

They were hired before I began working at Efuma ApS. Our CEO has some history going back with the owner of OCS Professionals Pvt Ltd from prior companies.

What is the status of this engagement?

Our ongoing engagement with OCS Professionals Pvt Ltd began in 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The modules and products they have implemented have been critical to our success. OCS Professionals Pvt Ltd has been vital to the success and function of our company. 

How did OCS Professionals Pvt Ltd perform from a project management standpoint?

I’m happy with their project management. We communicate daily over Skype. The most challenging part is the language barrier, especially because our products are quite detailed, but we are overall happy.

Their team is good at meeting deadlines. The OCS Professionals Pvt Ltd team sets deadlines and if they don’t meet them, we get a discount. It has been working fairly well.

What did you find most impressive about them?

They never say no to anything. If we present them with an idea, they’ll go ahead with it using their knowledge and skills.

Are there any areas they could improve?

Most of our problems have come from our language barrier because we spend a lot of time communicating back and forth. Some improvements in that area would be good, but besides that I’m happy.

Do you have any advice for potential customers?

Establish contact with the specific team leader and keep all communications with that person. Previously we were communicating with one person per project but our projects frequently intertwine so there was unnecessary overlap.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    We have had issues with deadlines in the past, but the new budgetary restraints have helped.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Most of the time we get a perfect product delivered. Sometimes there is miscommunication due to me not asking for feedback.
  • 4.0 NPS
    Willing to refer
    It’s mostly been very good, but there are some minor issues here and there.

Managed IT Services and Development for E-Commerce Company

"OSC Professionals Pvt Ltd got everything up and running quickly and smoothly."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Ongoing
Project summary: 

OSC Professionals Pvt Ltd provides managed IT services and web development for an e-commerce company. They make updates to a Magento 1 website and integrate multiple payment solutions.

The Reviewer
 
2-9 Employees
 
Sweden
Morten Paulsen
Director of Sales, Aircrobat
 
Verified
The Review
Feedback summary: 

The e-commerce site has received positive feedback from key stakeholders. Their ability to adapt to time zone differences and understanding of Magento 1 technology helps them meet all deadlines. Communication can be somewhat over-technical, quality of work wins the day.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m director of sales for Aircrobat. We sell an inflatable gymnastic mat.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OSC Professionals Pvt Ltd?

We run a web shop. As a new company, we needed help with IT and web services that we don’t have the capacity or the time to do ourselves.

SOLUTION

What was the scope of their involvement? 

OSC Professionals Pvt Ltd essentially acts as our outsourced IT department. A main service they provide is setting up online payment solutions and working with our payment providers. Many of the new payment solutions don't offer a solution for Magento 1. They communicate directly with our provider to find and implement a solution.

They also set up our email accounts and provide support for our Magento 1 website. OSC Professionals Pvt Ltd created the original theme for the page. They install APIs, build new pages, and add pictures as needed. I use them for anything that needs to be done on our site. Now they’re starting to help us with SEO as well.

What is the team composition?

I primarily work with Vikas (Senior Software Engineer, OSC Professionals Pvt Ltd). He serves as the team lead and account owner. There’s also a communications team and a programming team that does work on our site. 

How did you come to work with OSC Professionals Pvt Ltd?

I used to work for a big client of theirs. When we started this new company, it felt natural to reach out to them to set up our site. 

How much have you invested with them?

We probably spent about $15,000 a month for the first 3–4 months. It’s tapered off significantly since then. 

What is the status of this engagement?

Work started in September 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I am happy with their services. At the end of the day, all that matters to me is that our site is working. Since I'm running this company by myself right now, everything they do for me allows me to focus on sales and nothing else. OSC Professionals Pvt Ltd got everything up and running quickly and smoothly. 

How did OSC Professionals Pvt Ltd perform from a project management standpoint? 

They perform well. We haven't had any delays, which is great. Mainly, I do everything through Vikas on Skype. Then he talks to his team and they come up with a solution. We have a test environment to make sure everything is working correctly. Most of what they do is so simple. When we do have more complicated issues, like with the payment solution, OSC Professionals Pvt Ltd handles the communication directly with the provider. 

What did you find most impressive about them? 

I really like that there's always someone available. Even though there is a nine-hour time difference, it’s so easy to communicate with OSC Professionals Pvt Ltd. They adjust to our business hours. When I come in each morning, it should be the end of their day. However, I can write Vikas throughout my day and get a fast response. I haven't had any issues. They have someone on call even if a page goes down over the weekend. 

Are there any areas they could improve? 

Not really anything significant. There've been a few times when I’ve been frustrated by the communication. They’re able to speak a technical language that’s beyond my capabilities. When there are things that I don't understand, they're generally pretty good at explaining what needs to be done.

Sometimes it's a hassle to always have to go through Vikas instead of talking to the person working on the issue directly. That's pretty normal for an outsourced team, and I just have to get used to it. I also understand that it helps them to manage their team's time instead of having the client dictate everything they do. 

Do you have any advice for potential customers? 

Both their written and spoken English is quite good. They're fast and very affordable. Many companies are much more expensive so there’s definitely value for your money.

4.5
Overall Score I'm a happy guy because everything works well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet all deadlines
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Magento Migration & Dev for Automotive Company

"They always ensure issues are resolved in a timely manner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 - Ongoing
Project summary: 

OSC Professionals Pvt Ltd developed an e-commerce multi-store using Oscommerce. Now, they're performing a Magento migration and various WordPress migrations.

The Reviewer
 
1-10 Employees
 
Sacramento, California
Craig Flango
Director of Operations, Driven By Style LLC
 
Verified
The Review
Feedback summary: 

Stakeholders rely on OSC Professionals to provide web-based services essential to their business. The team’s work has resulted in an increase in site traffic. With a focus on continuous improvement, they are diligent in serving stakeholder needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the director of operations at Driven By Style, an automotive based e-commerce company that offers styling upgrades, accessories, performance and suspension products. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSC Professionals Pvt Ltd?

We brought on OSC Professionals to build a customized e-commerce store and perform various migrations. In the past, we've hired them for SEO services as well.

What were your goals for this project?

We wanted to make Driven By Style a premier retailer for automotive parts and upgrades.

SOLUTION

How did you select this vendor?

I found Satish (CEO, OSC Professionals Pvt Ltd) through a web search. Since our first project with OSC Professionals was a success, we shifted all of our e-commerce work and SEO to the team. 

Describe the project and the services they provided in detail.

In the beginning, we worked with the team on an Oscommerce multi-store including two dozen sites. After that, we asked them to migrate our primary domain to a Magento platform. We also wanted to convert other domains to WordPress blogs. The project is in its final phases.

What was the team composition?

Satish has assigned four specialists to work with me on a daily basis, each with their own specialty. We have a code developer, a SEO specialist, a digital marketing specialist, and a project manager. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our site traffic has been increasing each week. We wouldn't exist without a team of IT experts like OSC professionals. 

How was project management arranged and how effective was it?

OSC Professionals has an excellent communication style. The team is available at all hours for urgent issues. When servicing our needs, team members are always responsive and professional.

I regularly speak with my main point of contact about project strategy and timeline updates. A project manager connects me with other team members if needed.

What did you find most impressive about this company?

They always ensure issues are resolved in a timely manner. It’s clear that the team is invested in our success. I’ve had a positive experience working with each team member.

Are there any areas for improvement?

I have seen constant improvement with OSC Professionals. Their members are always learning new abilities, and they bring in specialty staff for certain skillsets.

5.0
Overall Score OSC Professionals is an outstanding company to hire for e-commerce and SEO needs.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I communicate with them daily via Skype and email.
  • 5.0 Cost
    Value / within estimates
    The cost for their services is an exceptional value.
  • 5.0 Quality
    Service & deliverables
    I could not be happier with the work from OSC Professionals.
  • 5.0 NPS
    Willing to refer
    I constantly refer OSC Professionals to colleagues.

App Development for Media Company

"We worked very well together."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2019
Project summary: 

OSC Professionals Pvt Ltd developed an application for a media company.

The Reviewer
 
1-10 Employees
 
Bad Hersfeld, Germany
Owner, Media Company
 
Verified
The Review
Feedback summary: 

OSC Professional Pvt Ltd improved the business’s presentation. Their team expertly and quickly completed the project.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Business leaders

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSC Professionals Pvt Ltd?

Development of applications

What were your goals for this project?

Successful

SOLUTION

How did you select this vendor?

Shopify Community Forum

Describe the project and the services they provided in detail.

Companies internally!

What was the team composition?

We worked very well together. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Improved presentation.

How was project management arranged and how effective was it?

Very well

What did you find most impressive about this company?

The speed and the expertise.

Are there any areas for improvement?

No, everything is perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer