Orchidea Agency

BACKGROUND

Please describe your company and your position there.

I am the founder of "Fatty Yeti" - artisan sandwiches/paninis company. We are a wholesale company based in Seattle, WA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orchidea Agency?

I needed a company that could help me with brand expression, through visual concept - brand identity, logo, packaging, social media design.

SOLUTION

How did you select this vendor and what were the deciding factors?

The Orchidea Agency has a great professional reputation, and was recommended when I was looking for this type of service. They are well known in their field. After first meeting and discussing the project with Lera, I was sure that Orchidea Agency is the right company for all my needs.

Describe the project in detail and walk through the stages of the project.

They walked me through their customer engagement process: how we collaborate, how many sessions we needed to work on this project, how many reviews we could do, how many weeks they needed to complete this project etc. We had multiple meetings after I filled the briefing form to help the whole team better understand my vision for this project.

They gave me the first presentation in which several concepts for my project were presented. I took some time to think about which of the presented options I would choose, it was a difficult decision as all the presented concepts were amazing!!!

After I made a final decision with the concept, we continued to refine it and improve it until everything matched 100%. After the final presentation, they gave me the files in all relevant formats and we successfully completed this project.

How many resources from the vendor's team worked with you, and what were their positions?

On my project we worked with 3 people - founder & creative director at Orchidea Agency - Lera, graphic designer - Olga, and brand designer -Kristina.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not yet, as our project will be presented publicly in the next few months.

How effective was the workflow between your team and theirs?

Working with Lera and her team was very easy and productive. Communication was always excellent, via email and video calls.

What did you find most impressive or unique about this company?

Overall I had a positive experience working with the team of Orchidea Agency. It was impressive how the team understood my needs and use their creativity to fulfill my branding goals. Most impressive to me was how subtly the team delivered on my vision; it was not an easy project, as the team worked for the American PNW market, being on another continent.

I was amazed at the accuracy with which they hit the target and everything they did is 100% in line with the local consumer market and my request! They knew what are they doing, trust me! I will definitely return to them for my new projects, and will recommend them for sure.

Are there any areas for improvement or something they could have done differently?

I am absolutely satisfied with everything they did!

BACKGROUND

Please describe your company and your position there.

I'm a fractional CMO at Etalon. Etalon launches a pre-order and crowdfunding campaign for the first piece of posture apparel aiming to merge function and fashion. Etalon has a unique patent-pending technology to make posture improvement more accessible, personalized and enjoyable.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orchidea Agency?

We hired Orchidea to develop our visual identity, brand book, social media style, website design, and product packaging.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several agencies in US, Canada, Europe, and evaluated based on their feedback on our brief and portfolio relevancy.

Describe the project in detail and walk through the stages of the project.

We spend several months working on identity. Orchidea did a great job digging deep into brand DNA and messaging, preparing competitor comparisons, and brand matrix. They proposed several directions and after working on refining one we have chosen. After that they designed social media guide, packaging 9boxes, instructions), swag. Importnant part was to develop a website.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Orchidea founder Lera. She distributed tasks among her team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We believe that Etalon has trendy DTC identity that reflects to our brand and messaging. We like assets that Orchidea prepared and got good feedback from partners and customers about our style.

How effective was the workflow between your team and theirs?

Orchidea team is attentive and listening. They take into account our comments, questions, but suggest the best solution based on their expertise. They also fast in making changes.

What did you find most impressive or unique about this company?

Orchidea has an understanding of modern design trends, UX, visual quality. They are good at building brands for consumers that look relevant and beautiful.

Are there any areas for improvement or something they could have done differently?

The only suggestion we have is to offer Slack as one of the communication channels. However, we didn't have issues communicating via other tools.

BACKGROUND

Please describe your company and your position there.

Co-founder of nutru, a Swiss F&B company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orchidea Agency, and what were your goals?

We hired Orchidea to create our brand identity and to design the packaging for our launching product

SOLUTION

How did you select this vendor?

We screened various creative agency search engines for potential partners and then met with 5-6 agencies we liked. We then held meeting with each of them and then selected Orchidea based on the previous work they had done and chemistry with the team

Describe the scope of their work in detail, including any steps and the final deliverables.

We had extensive workshops with Orchidea to present our company, product, and vision to help them better understand what we are trying to achieve. We presented them with other brands that inspired us and the type of audience we were targeting.

Orchidea took this away and presented us with various initial ideas for our brand and the packaging. From there, we selected the idea we liked most and then further refined it until we ended up with the final branding and packaging.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Lera, who is the founder of the agency.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are incredibly happy with the results. The brand and packaging design that Orchidea created for us exceeded our expectations and perfectly portrays what we had in mind when launching our business. The team has been incredibly receptive and working with Lera has been amazing.

She was able to understand our vision very quickly and, in a short period, was able to develop the respective designs. We look forward to continuing our work with Orchidea and highly recommend them for other projects!

Describe their project management style, including communication tools and timeliness.

Very organized with clear milestones communicated. The team quickly responds and addresses any concerns or ideas that may arise. Output is also sent in a very easy to use manor.

What did you find most impressive or unique about this company?

The manor in which Orchidea was able to create a brand that was exactly in line with the vision we had in mind and how efficiently they could do this was incredibly impressive.

Are there any areas for improvement or something they could have done differently?

So far we are very pleased with the experience and don't have anything we would change.

BACKGROUND

Please describe your company and your position there.

I am CEO of Dsupt Media. An e-commerce growth agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orchidea Agency, and what were your goals?

To rebrand one of our in house brands Stoolie

SOLUTION

How did you select this vendor?

We selected Orchidea because we thought they had such a good eye for design. Upon meeting them, we knew they would be such an amazing fit for this project. Lera and her team were kind, open and incredibly talented.

Describe the scope of their work in detail, including any steps and the final deliverables.

We did a full rebrand of our brand Stoolie. An old outdated look needed to be turned fun, classy and timeless.

How many people from the vendor's team worked with you, and what were their positions?

Three people :) Designers!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a massive success, and I was thrilled with what their team came up with for our brand. We now have such a fun look!

Describe their project management style, including communication tools and timeliness.

Very fast, easy to communicate with and we felt very heard throughout the process. Multiple online face to face meetings and many emails to perfect the designs and feel!

What did you find most impressive or unique about this company?

I think what was so impressive was their ability to understand our vision and then go and execute on it!

Are there any areas for improvement or something they could have done differently?

No ideas for improvement. I will be recommending Orchidea to many people :)