UX/UI Design for Sports Card & Memorabilia Company
Featured Review- UX/UI Design Web Design Web Development
- $10,000 to $49,999
- Jan. 2018 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their dedication to creating user-centric designs that balance beauty and usability has impacted our brand."
- Gaming
- New York City, New York
- 1-10 Employees
- Online Review
Orbix Studio provides UX/UI design services for a sports cards and memorabilia company. The team is responsible for logo design, branding strategy, prototyping, and wireframe development.
Thanks to Orbix Studio's work, the client's website bounce rate has decreased by 25%, and their conversion rates improved by 35%. The team's project management and responsiveness exceed the client's expectations, and internal stakeholders praise the service provider's commitment to excellence.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Break and Score
Describe what your company does in a single sentence.
Sports Cards and Memorabillia
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orbix Studio to accomplish?
- Design our UX/UI
- Help us enhance our customer experience
- Create branded post templates
SOLUTION
How did you find Orbix Studio?
Online Search
Why did you select Orbix Studio over others?
- Pricing fit our budget
- Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Over the past several years, Orbix Studio, led by Shohan's exceptional work, has been an invaluable partner in shaping our brand and digital presence. Their contributions have been integral to our growth, combining creativity, technical expertise, and a deep understanding of our brand's identity and audience. Shohan consistently delivered high-quality designs and innovative solutions across branding, UX/UI, and web development.
Key Deliverables:
Branding and Identity Development:
- Shohan expertly crafted a cohesive and recognizable brand identity, including our logo, color palette, typography, and visual guidelines.
- Designed versatile templates for marketing campaigns, presentations, and promotional materials that maintained brand consistency.
Web Design and Development:
- Created comprehensive wireframes, prototypes, and visually stunning mockups that transformed our vision into a user-friendly digital experience.
- Designed responsive web interfaces that perform seamlessly across desktop, mobile, and tablet devices.
- Collaborated closely with developers to ensure flawless implementation of designs with attention to detail.
User Experience Research and Design:
- Conducted in-depth user research and usability testing, offering actionable insights to optimize the user journey.
- Continuously refined and enhanced designs based on user feedback, resulting in improved engagement and satisfaction.
Strategic Guidance and Ongoing Support:
- Shohan remained proactive in suggesting design trends and strategies to keep our digital assets ahead of the curve.
Provided ongoing updates and maintenance for our website, ensuring relevance and functionality as our needs evolved.
Impact:
- Shohan’s dedication, creative vision, and meticulous attention to detail have elevated our brand and user experience to new heights. Their work has not only made our digital presence visually appealing but also highly functional and user-centric. Orbix Studio and Shohan have truly been a cornerstone of our success.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced User Engagement:
- Website bounce rate decreased by 25% due to improved navigation and user experience.
- Average session duration increased by 1 minute, reflecting better engagement with the content.
Increased Conversion Rates:
- Conversion rates on the website improved by 35% after the redesign of landing pages and calls-to-action.
- Monthly e-commerce sales grew by $15,000 after implementing responsive and user-friendly design.
Improved Brand Recognition:
- Positive feedback from stakeholders and customers praised the updated visual identity and website design, with a 20% increase in brand recognition surveys.
- Due to cohesive branding across platforms, social media engagement, including likes, shares, and comments, increased by 30%.
Faster Development Cycles:
- Time to launch new features or updates was reduced by 20% thanks to Shohan’s streamlined design workflows and developer collaboration.
Audience Growth:
- Website traffic increased by 50% year-over-year, driven by the improved user experience and design.
- Subscriber base grew by 7,000 new sign-ups after rebranding and implementing effective user funnels.
Business Performance Metrics:
- Total revenue increased by 40% over the project period, attributed to enhanced user experience and a visually appealing digital storefront.
- Client inquiries and bookings rose by 50%, demonstrating the tangible impact of the design improvements on business outcomes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project Management and Responsiveness:
Shohan demonstrated exceptional project management skills throughout our collaboration. They consistently delivered all items on time, adhering to agreed-upon deadlines without compromising the quality of work. Their ability to manage multiple tasks simultaneously, from branding updates to web development, showcased their organizational prowess and attention to detail.
Shohan was highly responsive to our needs, always maintaining open lines of communication. Whether it was addressing last-minute changes, accommodating feedback, or brainstorming new ideas, they showed remarkable flexibility and a client-first attitude. They frequently checked in to ensure alignment with our goals and provided timely updates on project progress.
Their proactive approach to problem-solving was particularly impressive. If challenges arose, Shohan quickly proposed thoughtful solutions and kept us informed at every step, ensuring the project stayed on track. Their ability to balance creativity with practicality made the entire process seamless and stress-free.
In summary, Shohan’s project management and responsiveness exceeded expectations, contributing significantly to the success of our long-term partnership. Their reliability and commitment have made them an invaluable asset to our projects.
What was your primary form of communication with Orbix Studio?
Email or Messaging App
What did you find most impressive or unique about this company?
What Stood Out:
What impressed me most about Orbix Studio—and Shohan in particular—was their unique ability to combine creativity with strategy. They didn’t just design beautiful visuals; they deeply understood the purpose behind every project and how it aligned with our business goals. This holistic approach ensured that every deliverable was not only aesthetically appealing but also functional and impactful.
The studio’s commitment to excellence was evident in their meticulous attention to detail and willingness to go the extra mile. Shohan’s ability to listen carefully, anticipate needs, and provide innovative solutions made the entire experience collaborative and seamless. Their responsiveness and adaptability, even when faced with tight deadlines or unexpected challenges, were truly remarkable.
Additionally, the company’s passion for staying ahead of industry trends stood out. Orbix Studio consistently brought fresh ideas and cutting-edge techniques to the table, helping our brand remain modern and competitive. Their dedication to creating user-centric designs that balance beauty and usability has impacted our brand and digital presence.
Ultimately, what makes Orbix Studio unique is its genuine care for its clients’ success. It isn’t just a service provider; it is a strategic partner who invests deeply in understanding and delivering on your vision. Working with Shohan and the team has been an absolute pleasure, and their work continues to exceed expectations.
Are there any areas for improvement or something Orbix Studio could have done differently?
Areas for Improvement:
While my experience with Orbix Studio and Shohan has been overwhelmingly positive, there are a few minor areas where the process could be further refined. At times, the rapid pace of innovation and ideation led to many design options, occasionally making it challenging to choose the best direction. A more streamlined approach to narrowing initial concepts might make the decision-making process more efficient.
Additionally, while communication was generally excellent, there were moments when a bit more proactive follow-up on long-term timelines would have been helpful. For example, providing earlier updates on milestones or sending reminders about upcoming deliverables could enhance project tracking and ensure all parties stay perfectly aligned.
Lastly, incorporating more detailed documentation or guides for handoffs—such as style guides or instructions for future updates—would benefit long-term usability, especially for clients who might need to manage assets or websites independently after project completion.
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
