Orangery®

BACKGROUND

Please describe your company and position.

I am the Director of Syft Health Ltd.

Describe what your company does in a single sentence.

Wist is a diet tracking app built on neuroscience and AI to help users achieve their nutritional goals without feeling like they are trying.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• Create UI designs for the Wist app and onboarding
• Create artwork to build into the app and onboarding

SOLUTION

How did you find Orangery®?

Existing relationship

Why did you select Orangery® over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Previous experience

How many teammates from Orangery® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To design a complete mobile app user interface starting from a description of target audience, user objectives, working prototype (with rudimentary UI) and Axure mock ups for a few missing screens and the onboarding steps. This included the design and creation of all assets including icons and graphics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User feedback on UI designs in Figma, user feedback on app usability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regular on-going communications via email, including feedback loops on work in progress. Highly responsive to any clarifications or requested ammendments leading to fast updates in Figma designs

What was your primary form of communication with Orangery®?

Email or Messaging App

What did you find most impressive or unique about this company?

Orangery® has a tremendous ability to bring functionality, emotional connection, and brand story to life. Their designs don't just work, they feel right. By they time the changes are released to users you are confident that they will land well. All of this from a small, local team that are friendly, cost-effective and responsive.

Are there any areas for improvement or something Orangery® could have done differently?

I really couldn't have asked for more in the budget we had

BACKGROUND

Please describe your company and position.

I am a department head of Great British Racing

Describe what your company does in a single sentence.

Great British Racing is the official promotional body for British Horseracing. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• Creation of National Racehorse Week Website
• Creation of Grand National Sweepstake Website
• Creation of Hall of Fame Website

SOLUTION

How did you find Orangery®?

Referral

Why did you select Orangery® over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Orangery® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Summary
Over a number of years. Orangery was engaged by Great British Racing to deliver a suite of digital products designed to increase public engagement, support major racing campaigns, and promote the heritage and care involved in British horseracing. Below is a summary of the work successfully completed.

1. National Racehorse Week Website
Project Objective:
To design and develop a dedicated website for National Racehorse Week, an annual, nationwide celebration of the racehorse and the people who care for them.

Scope of Work:

• Full website design, UX/UI, and branding alignment
• Development of a robust, user-friendly platform to support high volumes of traffic
• Interactive event map and booking system enabling the public to register for free visits to over 100 participating yards and training facilities across the UK
• CMS integration allowing Great British Racing to manage events, content, and user communications
• Implementation of accessibility best practices to ensure an inclusive digital experience
• Analytics and reporting setup for campaign performance tracking

2. Grand National Sweepstake Generator
Project Objective:
To create an innovative digital sweepstake tool to enhance audience engagement during the Grand National, one of the UK’s most watched sporting events.

Scope of Work:

• Concept development and UX design for a fully digital Grand National sweepstake experience
• Development of an intuitive online tool that auto-generated runners for users to print or share via email
• Mobile-responsive design to maximize reach across devices

3. British Champions Series Hall of Fame Website
Project Objective:
To create a dedicated Hall of Fame website that celebrated British Flat racing legends as part of the wider promotional work of QIPCO British Champions Series.

Scope of Work:

• Design and development of a visually compelling, content-rich website
• Custom Hall of Fame interface allowing users to browse inductees and their contributions to the sport
• Integration of multimedia content (videos, imagery, biographies)
• User-friendly CMS for ongoing content updates by team
• Mobile optimization and accessibility implementation
• SEO best practices to support discoverability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Through the successful delivery of these three distinct but complementary digital projects, Orangery significantly enhanced Great British Racing and British Champions Series's fan engagement strategy. 
The National Racehorse Week website enabled thousands of people to connect directly with the care and compassion behind the sport; the Grand National Sweepstake Generator modernised a beloved race-day tradition and drove interactive participation at scale; and the British Champions Series Hall of Fame website established a lasting digital legacy to celebrate the sport’s greatest icons. 
Collectively, these initiatives expanded the reach, relevance, and resonance of British horseracing with both existing fans and new audiences
Overall, the Orangery teams capability to deliver innovative, high-impact digital experiences at a highly competitive rate makes them an excellent prospective agency partner for any brand looking to create a digital presence. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team never missed a deadline and was always very quick to reply to requests.

What was your primary form of communication with Orangery®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Beyond just building beautiful digital properties, Orangery were truly committed to solving core business problems, thinking ahead to tackle potential challenges and optimize user experiences. 

Are there any areas for improvement or something Orangery® could have done differently?

None

UPDATED REVIEW

This review was published on (3/3/2025).

Sally Lyons
Project Manager, Great British RacingSports

London, England

11-50

Mar 2024 - Aug 2024

$10,000 to $49,999

Verified

Project summary
Orangery® developed a campaign website for a horseracing organization. The team designed and developed a yard portal and a booking QR code and worked on both booking and guestlist features.

Feedback summary
Thanks to Orangery®'s efforts, the client reduced the number of no-shows at events due to the developed reminders, emails, and texts. The team delivered on time and communicated excellently via virtual meetings and email. Overall, their problem-solving skills impressed the client.

BACKGROUND

Please describe your company and position.

I am the Project Manager - National Racehorse Week of Great British Racing

Describe what your company does in a single sentence.

Great British Racing is the sport’s official marketing and promotional body, working with all of racing’s stakeholders.

Our objective is to grow interest and participation in horseracing – via racecourse attendance, television viewing, racehorse ownership and a lot more. We believe that horseracing offers something for everyone!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• Build campaign website which allows customers to book onto events. Then in my time develop the website to track, send comms, that can be populated by stakeholders as well as by internal admin and a QR ticketing system etc.

SOLUTION

How did you find Orangery®?

Referral

Why did you select Orangery® over others?

• Great culture fit
• Referred to me

How many teammates from Orangery® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update comms to "customers"
Email & text reminders to "customers"
Update any ristrictions previously placed on number of bookings per "customer"
Develop a booking QR code and scanning system
Log for email and texts and preview function
Design and development of a yard portal that will allow event hosts to set up and manage their own pages, view booking numbers, guestlist and access the QR scanner

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All of the event hosts managed in some way to populate their own webpage rather than having to be manually inputted by one of the team.
Reduced number of "no-shows" at events due to the developed reminders/emails/texts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time, communication was excellent, converted problems/ideas provided into solutions. 

What was your primary form of communication with Orangery®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to problem-solve was impressive, as well as how they come up with solutions to help both the admin and the customer/user

Are there any areas for improvement or something Orangery® could have done differently?

Already discussed but more thorough testing before handing over the testing to myself/team. As we are a small team this is difficult to do ourselfs. Lesson learnt for this year and our next round of website developments

STAR RATINGS

Overall rating: 4.5   

Quality: 5   

Cost: 4.5   

Schedule: 5   

Willing to refer: 5   

BACKGROUND

Please describe your company and position.

I am the Brand Manager of Armourcoat Ltd.

Describe what your company does in a single sentence.

Armourcoat design, manufacture and install sustainable luxury wall finishes for visionary architects, designers and private clients around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• Definition of the brand position and creation of a new identity to communicate this
• Creation of a new website and associated assets

SOLUTION

How did you find Orangery®?

Referral

Why did you select Orangery® over others?

Impressed with their approach and enthusiasm

How many teammates from Orangery® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Orangery were brought onboard to define our brand position, create an updated identity and develop a new website.

The scope included:

• Stakeholder inerviews
• Competitor research
• Brand strategy routes
• Tone of voice
• Messaging
• Visual brand audit
• Brand architecture definition
• Visual identity routes
• Customer journeys

Deliverables were:

• Brand strategy
• Refreshed brand identity and online brand guidelines
• Sales assets (brochures, documents, colour guides)
• Multisite web design and implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased levels of enquiries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Orangery were very responsive during the project and always delivered on time, even with short notice elements. They often considered impacts of decisions way into the future which allowed the delivery of long lasting work.

What was your primary form of communication with Orangery®?

Virtual Meeting

What did you find most impressive or unique about this company?

Orangery® is a friendly, insightful, and collaborative creative studio. Above their excellent creative output, Orangery are as excited and passionate about our brand as we are. They care about it down to the core and are invested on a deep level. 

Additionally, they always think about solutions in terms of the overarching picture and make the effort to suggest alternative approaches that may pay dividends in the future, even if these weren't on our radar.

Are there any areas for improvement or something Orangery® could have done differently?

It would be nice to have more in-person meetings but unfortunately this isn’t possible geographically. 

BACKGROUND

Please describe your company and position.

I am the Director of Marketing & Product of Dunlop Sports Americas

Describe what your company does in a single sentence.

We are the US subsidary for the Dunlop racket sports brand marketing and selling in North America

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• Global rebrand
• Global website
• Product marketing campaigns

SOLUTION

How did you find Orangery®?

Online Search

Why did you select Orangery® over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Orangery® were assigned to this project?

The entire agency

Describe the scope of work in detail. Please include a summary of key deliverables.

We enlisted the help of Orangery to create a new brand strategy, visual identity, tone of voice, personality etc. We were not able to update our logo, although they would have done a great job at that, but everything else relating to brand identity and strategy was revised and complied into a new set of global brand guidelines. From there, Orangey designed a new global website for us from start to finish. They handled everything from conceptions, ideation, build and launch. 

Simultaneously they helped create product specific marketing campaigns for the launch of new product ranges. These projects involved creating a campaign visual identity, product naming suggestions, campaign tag lines, copy, product photography and all physical and digital assets need for launch including social media content, campaign films, print materials, POS and internal sales materials.

All above culminated in a global brand re-launch event in NYC which Orangey helped design to showcase their work in front of leading industry partners. They then went on to create visual identities and on-site activation strategies for our global tournament schedule showcasing Dunlop's Official tennis ball status at the world’s biggest and best tournaments. They also created further product marketing campaigns for subsequent product releases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Global brand consistency. Prior to Orangey there was huge variation in brand presentation across the world. It is now consistent with all markets using the same set of guidelines.
2. Increase in sales across all product categories in all markets due to better messaging, product presentation and brand communication. They gave us the tools to execute. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were fantastic to work with and always delivered on time. No matter what we threw at them, planned or not, they were able to digest it and come back with recommendations on the best way to achieve the desired outcome. They were able to handle MULTIPLE projects at a time and desptie being a relatively small agency punched well above their weight in terms of quality and quantity of output.

What was your primary form of communication with Orangery®?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They just got it. They always understood the meaning of what the request was, even if the brief wasn't super detailed all the time. The vision they had creatively as well always impressed me and visiually they elevated the brand and campaigns to new levels. They were always very forward thinking and always thinking about a few steps ahead to recommend next steps and progression.

Are there any areas for improvement or something Orangery® could have done differently?

Honestly, not really.

BACKGROUND

Please describe your company and position.

I am the Manager of GUTS

Describe what your company does in a single sentence.

Charity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery to accomplish?

• Refresh branding
• New website
• Campaign collateral

SOLUTION

How did you find Orangery?

Referral

Why did you select Orangery over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Orangery were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Refresh branding to help us grow our digital presence and attract new, younger audiences/supporters.
• Create a new website that delivers the right information to the right audiences and conveys the sense of the organisation as friendly, effective and knowledgable.
• Carry the new branding through to campaign material that supports our awareness-raising and fundraising in the community. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in online donations and transactions for our events.
• Increase in web traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initial discussions at different times involved the CEO, account manager and technical support. When we had refined our requirements, our account manager was the main conduit of communication but on occasions we spoke directly with the web developer and designer involved in our project. The timing went a little over inital expectation but that was probably down to our time management more than theirs. They always responded to any questions or changes in a timely and helpful fashion.

What was your primary form of communication with Orangery?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to 'get' what we needed and their creativity far exceeded our expectations.

Are there any areas for improvement or something Orangery could have done differently?

I honestly can't suggest any improvements!

BACKGROUND

Please describe your company and position.

I am the CEO of Ritz Tours

Describe what your company does in a single sentence.

We are a tour operator.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• Refresh our branding
• Redesign our websites

SOLUTION

How did you find Orangery®?

Referral

Why did you select Orangery® over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Orangery® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked with Orangery for years now on a wide array of projects, including branding and website redesigns. They have always been creative, insightful and professional during all our interactions. Not to mention, they are kind people to work with. I wouldn't hesitate in recommending Orangery to any other potential clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hard to define

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and responded to our requests in an efficient manner.

What was your primary form of communication with Orangery®?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were a thoughtful company with creative and hardworking team members.

Are there any areas for improvement or something Orangery® could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Director of Chantries & Pewleys

Describe what your company does in a single sentence.

sell & rent property 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orangery® to accomplish?

• redesign website
• Increase profile

SOLUTION

How did you find Orangery®?

Referral

Why did you select Orangery® over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Orangery® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Review existing website and look for improvements including making more user friendly. Add extra pages and link seemlessly with the rest. Review branding and make better. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback was positive from us, and a clear explanation of the works done. Already seen an increase in engagement from clients. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very efficient feedback and timelines agreed and delivered. Positive soluctions to problems encountered. 

What was your primary form of communication with Orangery®?

In-Person Meeting

What did you find most impressive or unique about this company?

Their personal touch was excellent. 

Are there any areas for improvement or something Orangery® could have done differently?

no, nothing.