Oracast

BACKGROUND

Please describe your company and position.

I am the Owner, Managing Director of Teamo

Describe what your company does in a single sentence.

We provide employee recognition and reward platforms through proprietary software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oracast to accomplish?

To build a rewards and recognition platform to help drive employee engagement and retention

SOLUTION

How did you find Oracast?

Referral

Why did you select Oracast over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Engineering and designing the program and it's entirety. Tying in media related OSE platforms.Providing solutions and security and continuing to develop existing software to ensure that it remains current and provides a trouble free solution to our customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Oracast delivers as though they were owners in our company. Above requests that we may make of them in regard to additions or changes to our existing program, being highly engaged in the industry, they have been valuable source of information.

They have been able to provide suggestions for change or improvement which have kept us current in a competitive industry and able to provide a well recieved and cost effective solution to our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oracast has always gone above and beyond in terms of response. Over the many years that we have worked with him I do not recall a single situation where I felt that I could not reach out and connect if I had a question or concern. Exceptionally diligent, quick to respond. This is part of the overall exceptional customer service they provide.

What was your primary form of communication with Oracast?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are completely engaged. I feel as though they could be working from our office. The skills and abilities they possess more than meet our needs but I would say the collaboration between them and our group and the feeling that they sincerely want to see us succeed is one of the reasons that we have stayed with them for nearly 15 years.

Are there any areas for improvement or something Oracast could have done differently?

I have no suggestions or recommendations. Just keep doing what you're doing.

BACKGROUND

Introduce your business and what you do there.

I’m the secretariat of Embracing Life. We’re a collaborative table of agencies and stakeholders in northern Saskatchewan that focuses on community wellness and suicide prevention in our region.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oracast?

They helped us build a suicide prevention app and modernize our website.

SOLUTION

What was the scope of their involvement?

Initially, we worked through a discovery phase and brainstormed our work together. The application is primarily a mobile app (for iOS and Android), but you can access it from our website as well. Oracast also developed a brand new website for us on WordPress.

The website provides information about mental health and suicide prevention to our users; it acts as a resource in your pocket to help when you’re struggling, as well as help you connect with people if you know that they’re struggling. Young people find these conversations difficult, so we created a script and a chat people could work through, as well as resources for people to get more information. I engaged young people and elders throughout the process to ensure we were on the right track to meeting their needs.

What is the team composition?

I worked with the co-owners, as well as their design team, which was made up of three resources.

In the beginning, I had a meeting with their entire team; there were five of us during the discovery and brainstorming process, and they would bring in other people as necessary.

How did you come to work with Oracast?

I found them on Google. After answering our email, we had an initial conversation about what we hoped to do, and they were as excited as I was.

How much have you invested with them?

We’ve spent around $100,000 CAD (approximately $78,000 USD) with them.

What is the status of this engagement?

We’ve been working together since February 2021, and the app launched in March 2022. We’re moving forward into phase two, where they’re helping me with marketing and creating promotional materials. We depend on grant funding, and some of that funding has left, so they’ve been like a partner in the way they work for me. When I spit out an idea, they know exactly what I’m talking about.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app is beautiful and amazing. We haven’t spent a great deal on marketing, as we’re low on funding at the moment, but we currently have over 1,000 downloads. We’re happy with where we’re at right now; the app is available in every province in Canada, the US, Brazil, and the UK.

One of the cool pieces of the app is that, according to Google, the most time people spend on an app is around 7–9 minutes, and people are spending 80 minutes on our app. Additionally, 81% of our users are engaging on multiple platforms.

Some of the features include a journal and a gratitude box, where users can put things to remind them of why they need to be here. There’s also a safety plan feature that you can send to others that will allow them to help you.

How did Oracast perform from a project management standpoint?

The only person who didn’t do well staying on budget and time was me. We speak weekly, if not more than that, and if something comes up I can text one of the people on their team and get what I need in 30 minutes. For example, I was in a meeting and was having trouble accessing the statistics I needed, and they were able to provide them for me.

We mostly communicated on video calls, but we also had lots of phone conversations and email threads. Google Suite allowed us to upload photos and documents. We created all the content for the app and they put it all together.

What did you find most impressive about them?

The application was very outside the box for them, as they’d never done anything in the field of mental health, but they were very passionate. Their team truly wanted us to be successful. In fact, three of their team members have downloaded the app and started sharing it with their families as well. My project is their project, and I’ve probably made some life-long friendships working with Oracast.

Are there any areas they could improve?

No, not a chance. They’re great.

Do you have any advice for potential customers?

Tell them exactly what you need. Even if you’re not sure, speak out loud and ask a lot of questions. I had no idea what they were capable of doing until we started talking. Their creative and design team is top-notch.

BACKGROUND

Introduce your business and what you do there.

I’m the president and owner of HSETracker Inc. We provide a software service that allows companies to manage safety training for their workers, employees, and contractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oracast?

We engaged Oracast to build the software as a subscription-based service. We needed a robust system with high reporting capabilities and other sophisticated features.

SOLUTION

What was the scope of their involvement?

We targeted companies in the oil and gas industry who have to oversee contract workers and employees on different job sites that require distinct training certificates. Many workers need over 15–20 certificates, and they have to carry hard copies of each one. Companies use Excel spreadsheets and Access databases to track them. 

Oracast helped us develop a system that digitizes this process. Companies can check on training certification and expiration dates so they can budget for the year. They can also create reports. Workers meanwhile can use a card or a QR sticker on their hard hat that stores their training and certifications in an individualized profile. 

What is the team composition?

Ryan (COO, Oracast) is my primary point of contact. 

How did you come to work with Oracast?

I met Oracast while their team was leading a web design project for one of my other companies. They mentioned their other services and specialties, including building software systems. After a few conversations, I brought them on to help me jumpstart HSETracker Inc.

How much have you invested with them?

We’ve spent over $500,000 so far.

What is the status of this engagement?

We started working together in October 2010, and the software launched in spring 2011. Oracast provides ongoing support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Oracast forms an integral part of our business; without them, we wouldn’t be where we are today. Since we launched the software system, their team continues to develop updates and create custom modules for clients as needed. We’re very much satisfied with the work Oracast has done for us.

How did Oracast perform from a project management standpoint?

We have weekly calls with them. When a project is running, we keep in touch every day. Oracast is excellent about providing updates and scheduling meetings.

What did you find most impressive about them?

Oracast excels at understanding a client’s needs. They demonstrate a deep understanding of code and can translate technical language into layperson’s terms—and vice versa. Ryan acts as an excellent interpreter between their development team and our side. 

Are there any areas they could improve?

From time to time, the team encounters busy periods that can cause slow responses. However, if we ever have an urgent task for them, Oracast will get it done right away, even during those periods.

Any advice for potential customers?

Oracast schedules regular calls for status updates during projects, which we appreciate. Stick to their scheduling and outline clear expectations.

BACKGROUND

Please describe your company and position.

I am the Partner of Ground Truth Technical

Describe what your company does in a single sentence.

Specialty materials, equipment, and consultancy for rock works operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oracast to accomplish?

• Develop a specialized inventory management web app for blasting products.
• Streamline compliance with federal regulation
• Simplify user experience

SOLUTION

How did you find Oracast?

Online Search

Why did you select Oracast over others?

• Close to my geographic location
• Good value for cost

How many teammates from Oracast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped develop, from inception, a game plan for how to achieve major web app wishlist.

Built a web app front end for a database to track and monitor inventory transactions of sensitive products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functional web app with no bugs, being used full-time to simplify employee workflow

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was flawless. They developed a clear view early, of the scope of the project. And always communicated the next deliverable goal.

What was your primary form of communication with Oracast?

Email or Messaging App

What did you find most impressive or unique about this company?

They operate with a high level of confidence. Nothing is invisible in their process. They employ very skilled developers 

Are there any areas for improvement or something Oracast could have done differently?

No. 

BACKGROUND

Please describe your company and position.

I am the Vice President, Client Services of a record keeping company

Describe what your company does in a single sentence.

Record keeping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oracast to accomplish?

• Schedules/task app.
• Billing exporting.
• Calendar exports

SOLUTION

How did you find Oracast?

• Online Search

Why did you select Oracast over others?

• Other

How many teammates from Oracast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a event-based managing tool, to cover off 50+events, and timelines based on a +/- max.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

weekly meetings on progress leading to soft launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very professional, helpful, and intuitive to our needs.

What was your primary form of communication with Oracast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Approachable. Problem solving. Intuitive. Open lines of communication.

Are there any areas for improvement or something Oracast could have done differently?

none come to mind. Any delays were on our end for not providing them with required information for them to continue onward.